W2kSBS TServer Application Mode with Shared Fax Outlook contacts

HI There,

We got a small company with 7 users and have the following problem ..
We've got W2KSBS2000 and are running it in terminal server application mode because all the users work remotely..
evertyhing works fine except one thing.. we are unable to print a word document to the shared fax and select the outlook contacts.. when i open a email and print the the e-mail to the shared fax.. i can select my contactinformation from outlook. it works with the windows address book .. but that isn't the solution because i'll have to copy the shared contacts from the public folder and then export them .. then import.. bla bla bla .. or add them manually to the addressbook.. does anyone know a solution to my problem ...

System configuration:
Dual Athlon MP 2200+
4GB DDR PC266 ECC+REG memory
Gigabyte Mainboard 7DPXDW-P latest bios versionF4 2003/05/30
Adaptec Raid 2120S U320 64MB Cache
IBM 36,3 U320 10krpm 68pins HDD
Eicon Diva Server BRI/2M ISDN Card
Nvidia 64MB Geforce4MX
Onboard Intel 100Mbit NIC (one adapter)

Windows 2000SBS (UK) with SBSSP1 and oll the other update's from windowsupdate and all others reported on microsoft.com/security Installed components:
- Exchange
- Shared Fax
- ModemSharing
- DNS
- DCHP
- Routing and Remote Access VPN/Internet Authentication Server
- Microsoft Office 2000 Professional with Service Pack 3 (Dutch)

Internet connection through a router...


Regards,

Emiel Wieldraaijer
The Netherlands