Win 2000 remote desktop problem

Hi there,

I recently downloaded and installed the remote desktop application and
installed it on a machine running win 2000 pro (Sp3).
I was then sent a request for help from someone running XP home, but was
unable to connect to the MSincident file. Whenever I tried to open the file
it would ask me which program to use, after trying Remote desktop and IE I
am stumped. Can anyone help me???
Thanks for your time,

Kane

Ohh- The MSincident file worked fine when I tried it on a machine running
XP...

Both OSs mentioned, Windows 2000 Professional and Windows XP Home do NOT
have Remote Desktop capabilities. This means you CANNOT remote control such
OSs as you can do with Windows XP Professional.
The only thing you can do is to remote control another PC (that will be
running Windows XP Professional) FROM a Windows 2000 Professional/Windows XP
Home with the Remote Desktop Connection CLIENT installed on it.

--
Cláudio Rodrigues

Microsoft MVP
Windows Technologies - Terminal Services
http://www.terminal-services.net
"el_kano" <kane.chapman@unifirst.co.nz> wrote in message
news:eAzgF1V2DHA.1908@TK2MSFTNGP10.phx.gbl...
> Hi there,
>
> I recently downloaded and installed the remote desktop application and
> installed it on a machine running win 2000 pro (Sp3).
> I was then sent a request for help from someone running XP home, but was
> unable to connect to the MSincident file. Whenever I tried to open the
file
> it would ask me which program to use, after trying Remote desktop and IE I
> am stumped. Can anyone help me???
> Thanks for your time,
>
> Kane
>
> Ohh- The MSincident file worked fine when I tried it on a machine running
> XP...
>
>

Thanks for the help!!

Are there other remote desktop programs I can try to connect to the XP home
machine??
WIl they need to be installed on both machines or just mine?

Thanks again.


"Cláudio Rodrigues" <Claudio.Rodrigues@NOSPAM-Terminal-Services.NET> wrote
in message news:O2Me5BY2DHA.1760@TK2MSFTNGP10.phx.gbl...
> Both OSs mentioned, Windows 2000 Professional and Windows XP Home do NOT
> have Remote Desktop capabilities. This means you CANNOT remote control
such
> OSs as you can do with Windows XP Professional.
> The only thing you can do is to remote control another PC (that will be
> running Windows XP Professional) FROM a Windows 2000 Professional/Windows
XP
> Home with the Remote Desktop Connection CLIENT installed on it.
>
> --
> Cláudio Rodrigues
>
> Microsoft MVP
> Windows Technologies - Terminal Services
> http://www.terminal-services.net
> "el_kano" <kane.chapman@unifirst.co.nz> wrote in message
> news:eAzgF1V2DHA.1908@TK2MSFTNGP10.phx.gbl...
> > Hi there,
> >
> > I recently downloaded and installed the remote desktop application and
> > installed it on a machine running win 2000 pro (Sp3).
> > I was then sent a request for help from someone running XP home, but was
> > unable to connect to the MSincident file. Whenever I tried to open the
> file
> > it would ask me which program to use, after trying Remote desktop and IE
I
> > am stumped. Can anyone help me???
> > Thanks for your time,
> >
> > Kane
> >
> > Ohh- The MSincident file worked fine when I tried it on a machine
running
> > XP...
> >
> >
>
>