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SP4 Update Error

 
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Old 30-06-2003, 09:47 AM   #1
michel
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Default SP4 Update Error


Same error on my home desktop PC : no way to get out up to
now.

>-----Original Message-----
>Whenever I try to run the Windows update on my servers
>and now with SP4, I get this strange error
>message: "Setup could not verify the integrity of the
>file Update.inf. Make sure Cryptographic service is
>running on this computer."
>The Cryptographic Service is not installed and not
>running. But, why do I need it? I cannot find anything on
>the Knowledge Base site or the Internet for this error on
>Windows 2000. It appears to be a Windows XP error. I have
>looked for a policy that might cause this error, but I
>cannot find anything that should stop my DCs from being
>upgraged.
>Please Help!
>.
>

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Old 30-06-2003, 02:16 PM   #2
Michael Elliott
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Default Re: SP4 Update Error

Hello,

I am receiving the same error. I must add that on the machine this is
occuring on, a user not normally on the machine ran the Windows Update
a couple of weeks ago and for some reason, upon logging on it asked
for the Windows CD. Once I placed the CD into the drive, it worked
correctly and if the computer was booted with the CD in the Drive it
logged on OK - no question for the CD.

I uninstalled all of the Pre-SP4 updates from the Control Panel |
Add/Remove. Did not help.

I tried this morning to install SP4 on the system and I am receiving
the same Cryptographic Service message. This has not been installed.
I did test the SP4 on my computer and it worked perfectly.

I hope someone arrives with a solution before I have to erase
everything.

Thanks,
Mike

mdelliott76@netscape.net



"michel" <mghislain2@hotmail.com> wrote in message news:<069701c33eec$9beb5100$a301280a@phx.gbl>...
> Same error on my home desktop PC : no way to get out up to
> now.
>
> >-----Original Message-----
> >Whenever I try to run the Windows update on my servers
> >and now with SP4, I get this strange error
> >message: "Setup could not verify the integrity of the
> >file Update.inf. Make sure Cryptographic service is
> >running on this computer."
> >The Cryptographic Service is not installed and not
> >running. But, why do I need it? I cannot find anything on
> >the Knowledge Base site or the Internet for this error on
> >Windows 2000. It appears to be a Windows XP error. I have
> >looked for a policy that might cause this error, but I
> >cannot find anything that should stop my DCs from being
> >upgraged.
> >Please Help!
> >.
> >

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