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VPN Error

 
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Old 30-06-2003, 06:22 AM   #1
Ben
Guest
 
Posts: n/a
Default VPN Error


I am running a Windows 2003 server. (Testing it out), I have a XP remote
client trying to connect to the server via VPN.
When trying to connect I and getting "Error 647: The account is disabled" on
the remote client side. Even though on the Server side the user that I am
trying to log in with has Dial-up access enabled. I have also tried with
other users and no luck.
I have tried and tried messing with the different policies and ect, but
having no luck.
So I am needing some help, If you have any ideas or things I should try and
think about please responded.
I also wouldn't doubt that it is the smallest stupidest thing that I just
have over looked or not thinking about.

I thank you all a head of time.

Thanks
Ben


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Old 30-06-2003, 06:29 AM   #2
Wajihy [MSFT]
Guest
 
Posts: n/a
Default Re: VPN Error

what is the error you get from the server side ( check the eventviewer)?

--

This posting is provided "AS IS", with NO warranties and confers NO rights
"Ben" <ben@5-e.net> wrote in message
news:#0VMW9rPDHA.2244@TK2MSFTNGP11.phx.gbl...
> I am running a Windows 2003 server. (Testing it out), I have a XP remote
> client trying to connect to the server via VPN.
> When trying to connect I and getting "Error 647: The account is disabled"

on
> the remote client side. Even though on the Server side the user that I am
> trying to log in with has Dial-up access enabled. I have also tried with
> other users and no luck.
> I have tried and tried messing with the different policies and ect, but
> having no luck.
> So I am needing some help, If you have any ideas or things I should try

and
> think about please responded.
> I also wouldn't doubt that it is the smallest stupidest thing that I just
> have over looked or not thinking about.
>
> I thank you all a head of time.
>
> Thanks
> Ben
>
>



  Reply With Quote
Old 30-06-2003, 06:40 AM   #3
Ben
Guest
 
Posts: n/a
Default Re: VPN Error

The server log states 2 errors:
1st:
The following error occurred in the Point to Point Protocol module on
port VPN4-127, Username <Unauthenticated User>. The account is disabled.

2nd:
The user connection from (and it gives IP address from the remote
client) but failed an authentication attempt due to the following reason:
Authentication failed because the user account is not enabled. Before the
account can be authenticated, a person with administrative rights for either
the computer or domain must enable the account.

Those are the 2 errors on the server side. However when I double check the
User settings on the server I have the Dial-in Allowed. I have tried this
with different users and remote computers, even creating new users and still
getting the same thing on everything.

Any thoughts would help. Thanks again.
Ben


"Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
news:uNRAFBsPDHA.2424@tk2msftngp13.phx.gbl...
> what is the error you get from the server side ( check the eventviewer)?
>
> --
>
> This posting is provided "AS IS", with NO warranties and confers NO rights
> "Ben" <ben@5-e.net> wrote in message
> news:#0VMW9rPDHA.2244@TK2MSFTNGP11.phx.gbl...
> > I am running a Windows 2003 server. (Testing it out), I have a XP remote
> > client trying to connect to the server via VPN.
> > When trying to connect I and getting "Error 647: The account is

disabled"
> on
> > the remote client side. Even though on the Server side the user that I

am
> > trying to log in with has Dial-up access enabled. I have also tried with
> > other users and no luck.
> > I have tried and tried messing with the different policies and ect, but
> > having no luck.
> > So I am needing some help, If you have any ideas or things I should try

> and
> > think about please responded.
> > I also wouldn't doubt that it is the smallest stupidest thing that I

just
> > have over looked or not thinking about.
> >
> > I thank you all a head of time.
> >
> > Thanks
> > Ben
> >
> >

>
>



  Reply With Quote
Old 30-06-2003, 07:22 AM   #4
Sam Salhi [MSFT]
Guest
 
Posts: n/a
Default Re: VPN Error

ok I need to make 2 points here,
a) Looks like when you're dialing in, you're not specifying the username,
and this [by default] is mapped to the "guest" account
b) If you do want to do unauthenticated access, then you need to enable the
guest account in AD (or on the server machine)



--
===========================================================
This posting is provided "AS IS" with no warranties and confers no rights
===========================================================


"Ben" <ben@5-e.net> wrote in message
news:#trFpHsPDHA.2636@TK2MSFTNGP10.phx.gbl...
> The server log states 2 errors:
> 1st:
> The following error occurred in the Point to Point Protocol module on
> port VPN4-127, Username <Unauthenticated User>. The account is disabled.
>
> 2nd:
> The user connection from (and it gives IP address from the remote
> client) but failed an authentication attempt due to the following reason:
> Authentication failed because the user account is not enabled. Before the
> account can be authenticated, a person with administrative rights for

either
> the computer or domain must enable the account.
>
> Those are the 2 errors on the server side. However when I double check the
> User settings on the server I have the Dial-in Allowed. I have tried this
> with different users and remote computers, even creating new users and

still
> getting the same thing on everything.
>
> Any thoughts would help. Thanks again.
> Ben
>
>
> "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> news:uNRAFBsPDHA.2424@tk2msftngp13.phx.gbl...
> > what is the error you get from the server side ( check the eventviewer)?
> >
> > --
> >
> > This posting is provided "AS IS", with NO warranties and confers NO

rights
> > "Ben" <ben@5-e.net> wrote in message
> > news:#0VMW9rPDHA.2244@TK2MSFTNGP11.phx.gbl...
> > > I am running a Windows 2003 server. (Testing it out), I have a XP

remote
> > > client trying to connect to the server via VPN.
> > > When trying to connect I and getting "Error 647: The account is

> disabled"
> > on
> > > the remote client side. Even though on the Server side the user that I

> am
> > > trying to log in with has Dial-up access enabled. I have also tried

with
> > > other users and no luck.
> > > I have tried and tried messing with the different policies and ect,

but
> > > having no luck.
> > > So I am needing some help, If you have any ideas or things I should

try
> > and
> > > think about please responded.
> > > I also wouldn't doubt that it is the smallest stupidest thing that I

> just
> > > have over looked or not thinking about.
> > >
> > > I thank you all a head of time.
> > >
> > > Thanks
> > > Ben
> > >
> > >

> >
> >

>
>



  Reply With Quote
Old 01-07-2003, 07:30 AM   #5
Ben
Guest
 
Posts: n/a
Default Re: VPN Error

Here are those files requestd. However it is saying that I am trying to
login with the Guest account but I am not. I am entering the username as an
real username. Even made fake user account "chuck" and it gave me this
error.

Also the rastls.log file is empty.

Again I am not all that savy on RAS and VPN so I might not have configured
it all right too. This stuff is new to me. But I guess we all have to start
somewhere right?


Thanks again for your help
Ben


"Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
news:e45jO0yPDHA.1336@TK2MSFTNGP11.phx.gbl...
> can you please get the trace logs
> run "netsh ras set tr * en" from a command prompt repro the issue and then
> post the iassam log and rastlslog that you will find in %windir%\tracing
> folder
>
> thanks
>
>
> --
>
> This posting is provided "AS IS", with NO warranties and confers NO rights
> "Ben" <ben@5-e.net> wrote in message
> news:#trFpHsPDHA.2636@TK2MSFTNGP10.phx.gbl...
> > The server log states 2 errors:
> > 1st:
> > The following error occurred in the Point to Point Protocol module

on
> > port VPN4-127, Username <Unauthenticated User>. The account is disabled.
> >
> > 2nd:
> > The user connection from (and it gives IP address from the remote
> > client) but failed an authentication attempt due to the following

reason:
> > Authentication failed because the user account is not enabled. Before

the
> > account can be authenticated, a person with administrative rights for

> either
> > the computer or domain must enable the account.
> >
> > Those are the 2 errors on the server side. However when I double check

the
> > User settings on the server I have the Dial-in Allowed. I have tried

this
> > with different users and remote computers, even creating new users and

> still
> > getting the same thing on everything.
> >
> > Any thoughts would help. Thanks again.
> > Ben
> >
> >
> > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > news:uNRAFBsPDHA.2424@tk2msftngp13.phx.gbl...
> > > what is the error you get from the server side ( check the

eventviewer)?
> > >
> > > --
> > >
> > > This posting is provided "AS IS", with NO warranties and confers NO

> rights
> > > "Ben" <ben@5-e.net> wrote in message
> > > news:#0VMW9rPDHA.2244@TK2MSFTNGP11.phx.gbl...
> > > > I am running a Windows 2003 server. (Testing it out), I have a XP

> remote
> > > > client trying to connect to the server via VPN.
> > > > When trying to connect I and getting "Error 647: The account is

> > disabled"
> > > on
> > > > the remote client side. Even though on the Server side the user that

I
> > am
> > > > trying to log in with has Dial-up access enabled. I have also tried

> with
> > > > other users and no luck.
> > > > I have tried and tried messing with the different policies and ect,

> but
> > > > having no luck.
> > > > So I am needing some help, If you have any ideas or things I should

> try
> > > and
> > > > think about please responded.
> > > > I also wouldn't doubt that it is the smallest stupidest thing that I

> > just
> > > > have over looked or not thinking about.
> > > >
> > > > I thank you all a head of time.
> > > >
> > > > Thanks
> > > > Ben
> > > >
> > > >
> > >
> > >

> >
> >

>
>







  Reply With Quote
Old 01-07-2003, 08:36 AM   #6
Sam Salhi [MSFT]
Guest
 
Posts: n/a
Default Re: VPN Error

do you think you can provide a netmon capture of the authentication?


--
===========================================================
This posting is provided "AS IS" with no warranties and confers no rights
===========================================================


"Ben" <ben@5-e.net> wrote in message
news:OIlKgJ5PDHA.3700@tk2msftngp13.phx.gbl...
> I am using AD, but I am pointing the login to the AD domain. The server

is
> hosting the domain. (Lets call it domain "Test")
> So when trying to login it asks for:
> Username: I enter username (Lets say "Chuck"
> Password: "password
> Domain: "Test"
>
> but as you can see it is still trying to login in as guest. Even though I

am
> using "chuck" as my username. I dont get it.
>
> I hope this helps you guys, cause Im still in the dark.
>
> Thanks again for all your time and help.
>
> Ben
>
>
> "Sam Salhi [MSFT]" <samers@online.microsoft.com> wrote in message
> news:u5J3o7xPDHA.2256@TK2MSFTNGP11.phx.gbl...
> > Points I have mentioned are based on the event you supplied me, but that

> ok,
> > There seems to be a configuration issue somewhere, because if your

account
> > keeps coming up as "disabled" then it was successfully retrieved from

the
> AD
> > and decided it is disabled. So the next question would be, are you

running
> > against AD or Local account on the IAS server?
> > If the server is member of a domain, it will normally go to the AD to

> lookup
> > the user. If you're trying to connect with a local account on a member
> > server then you must specify the domain of the user as the local IAS

> server
> > name, (either in the username in the format ComputerName\User or in the
> > domain field)
> >
> > Check it out and let us know if it worked
> >
> >
> > --
> > ===========================================================
> > This posting is provided "AS IS" with no warranties and confers no

rights
> > ===========================================================
> >
> >
> > "Ben" <ben@5-e.net> wrote in message
> > news:eWwlxYxPDHA.2700@tk2msftngp13.phx.gbl...
> > > I do login with a username and password on the client computer. When I

> > dial
> > > in it comes up with a screen asking for the username and password of

the
> > > user I would like to logon with. Also I have tried with both using

> Domain
> > > name and not.
> > >
> > > Thank you, but I don't think that is it. Any other thoughts?
> > >
> > > Thanks again for all your help.
> > > Ben
> > >
> > >
> > > "Sam Salhi [MSFT]" <samers@online.microsoft.com> wrote in message
> > > news:uoMtQesPDHA.452@TK2MSFTNGP11.phx.gbl...
> > > > ok I need to make 2 points here,
> > > > a) Looks like when you're dialing in, you're not specifying the

> > username,
> > > > and this [by default] is mapped to the "guest" account
> > > > b) If you do want to do unauthenticated access, then you need to

> enable
> > > the
> > > > guest account in AD (or on the server machine)
> > > >
> > > >
> > > >
> > > > --
> > > > ===========================================================
> > > > This posting is provided "AS IS" with no warranties and confers no

> > rights
> > > > ===========================================================
> > > >
> > > >
> > > > "Ben" <ben@5-e.net> wrote in message
> > > > news:#trFpHsPDHA.2636@TK2MSFTNGP10.phx.gbl...
> > > > > The server log states 2 errors:
> > > > > 1st:
> > > > > The following error occurred in the Point to Point Protocol

> module
> > > on
> > > > > port VPN4-127, Username <Unauthenticated User>. The account is

> > disabled.
> > > > >
> > > > > 2nd:
> > > > > The user connection from (and it gives IP address from the

> remote
> > > > > client) but failed an authentication attempt due to the following
> > > reason:
> > > > > Authentication failed because the user account is not enabled.

> Before
> > > the
> > > > > account can be authenticated, a person with administrative rights

> for
> > > > either
> > > > > the computer or domain must enable the account.
> > > > >
> > > > > Those are the 2 errors on the server side. However when I double

> check
> > > the
> > > > > User settings on the server I have the Dial-in Allowed. I have

tried
> > > this
> > > > > with different users and remote computers, even creating new users

> and
> > > > still
> > > > > getting the same thing on everything.
> > > > >
> > > > > Any thoughts would help. Thanks again.
> > > > > Ben
> > > > >
> > > > >
> > > > > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > > > > news:uNRAFBsPDHA.2424@tk2msftngp13.phx.gbl...
> > > > > > what is the error you get from the server side ( check the
> > > eventviewer)?
> > > > > >
> > > > > > --
> > > > > >
> > > > > > This posting is provided "AS IS", with NO warranties and confers

> NO
> > > > rights
> > > > > > "Ben" <ben@5-e.net> wrote in message
> > > > > > news:#0VMW9rPDHA.2244@TK2MSFTNGP11.phx.gbl...
> > > > > > > I am running a Windows 2003 server. (Testing it out), I have a

> XP
> > > > remote
> > > > > > > client trying to connect to the server via VPN.
> > > > > > > When trying to connect I and getting "Error 647: The account

is
> > > > > disabled"
> > > > > > on
> > > > > > > the remote client side. Even though on the Server side the

user
> > that
> > > I
> > > > > am
> > > > > > > trying to log in with has Dial-up access enabled. I have also

> > tried
> > > > with
> > > > > > > other users and no luck.
> > > > > > > I have tried and tried messing with the different policies and

> > ect,
> > > > but
> > > > > > > having no luck.
> > > > > > > So I am needing some help, If you have any ideas or things I

> > should
> > > > try
> > > > > > and
> > > > > > > think about please responded.
> > > > > > > I also wouldn't doubt that it is the smallest stupidest thing

> that
> > I
> > > > > just
> > > > > > > have over looked or not thinking about.
> > > > > > >
> > > > > > > I thank you all a head of time.
> > > > > > >
> > > > > > > Thanks
> > > > > > > Ben
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >

> >
> >

>
>



  Reply With Quote
Old 01-07-2003, 04:34 PM   #7
Ben
Guest
 
Posts: n/a
Default Re: VPN Error

I have tried to login with different users, The client is using Win XP Pro
and the Server is Server 2003. Do you want me to login with a different user
and resend those files?
Also how would I try to do netmon and send the file?

Thanks
Ben


"Sam Salhi [MSFT]" <samers@online.microsoft.com> wrote in message
news:%23B20Xt5PDHA.1336@TK2MSFTNGP11.phx.gbl...
> also, Can you try and authenticate with a different user?
> Are you using Win2k or WS2003??
>
> --
> ===========================================================
> This posting is provided "AS IS" with no warranties and confers no rights
> ===========================================================
>
>
> "Ben" <ben@5-e.net> wrote in message
> news:OIlKgJ5PDHA.3700@tk2msftngp13.phx.gbl...
> > I am using AD, but I am pointing the login to the AD domain. The server

> is
> > hosting the domain. (Lets call it domain "Test")
> > So when trying to login it asks for:
> > Username: I enter username (Lets say "Chuck"
> > Password: "password
> > Domain: "Test"
> >
> > but as you can see it is still trying to login in as guest. Even though

I
> am
> > using "chuck" as my username. I dont get it.
> >
> > I hope this helps you guys, cause Im still in the dark.
> >
> > Thanks again for all your time and help.
> >
> > Ben
> >
> >
> > "Sam Salhi [MSFT]" <samers@online.microsoft.com> wrote in message
> > news:u5J3o7xPDHA.2256@TK2MSFTNGP11.phx.gbl...
> > > Points I have mentioned are based on the event you supplied me, but

that
> > ok,
> > > There seems to be a configuration issue somewhere, because if your

> account
> > > keeps coming up as "disabled" then it was successfully retrieved from

> the
> > AD
> > > and decided it is disabled. So the next question would be, are you

> running
> > > against AD or Local account on the IAS server?
> > > If the server is member of a domain, it will normally go to the AD to

> > lookup
> > > the user. If you're trying to connect with a local account on a member
> > > server then you must specify the domain of the user as the local IAS

> > server
> > > name, (either in the username in the format ComputerName\User or in

the
> > > domain field)
> > >
> > > Check it out and let us know if it worked
> > >
> > >
> > > --
> > > ===========================================================
> > > This posting is provided "AS IS" with no warranties and confers no

> rights
> > > ===========================================================
> > >
> > >
> > > "Ben" <ben@5-e.net> wrote in message
> > > news:eWwlxYxPDHA.2700@tk2msftngp13.phx.gbl...
> > > > I do login with a username and password on the client computer. When

I
> > > dial
> > > > in it comes up with a screen asking for the username and password of

> the
> > > > user I would like to logon with. Also I have tried with both using

> > Domain
> > > > name and not.
> > > >
> > > > Thank you, but I don't think that is it. Any other thoughts?
> > > >
> > > > Thanks again for all your help.
> > > > Ben
> > > >
> > > >
> > > > "Sam Salhi [MSFT]" <samers@online.microsoft.com> wrote in message
> > > > news:uoMtQesPDHA.452@TK2MSFTNGP11.phx.gbl...
> > > > > ok I need to make 2 points here,
> > > > > a) Looks like when you're dialing in, you're not specifying the
> > > username,
> > > > > and this [by default] is mapped to the "guest" account
> > > > > b) If you do want to do unauthenticated access, then you need to

> > enable
> > > > the
> > > > > guest account in AD (or on the server machine)
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > ===========================================================
> > > > > This posting is provided "AS IS" with no warranties and confers no
> > > rights
> > > > > ===========================================================
> > > > >
> > > > >
> > > > > "Ben" <ben@5-e.net> wrote in message
> > > > > news:#trFpHsPDHA.2636@TK2MSFTNGP10.phx.gbl...
> > > > > > The server log states 2 errors:
> > > > > > 1st:
> > > > > > The following error occurred in the Point to Point Protocol

> > module
> > > > on
> > > > > > port VPN4-127, Username <Unauthenticated User>. The account is
> > > disabled.
> > > > > >
> > > > > > 2nd:
> > > > > > The user connection from (and it gives IP address from the

> > remote
> > > > > > client) but failed an authentication attempt due to the

following
> > > > reason:
> > > > > > Authentication failed because the user account is not enabled.

> > Before
> > > > the
> > > > > > account can be authenticated, a person with administrative

rights
> > for
> > > > > either
> > > > > > the computer or domain must enable the account.
> > > > > >
> > > > > > Those are the 2 errors on the server side. However when I double

> > check
> > > > the
> > > > > > User settings on the server I have the Dial-in Allowed. I have

> tried
> > > > this
> > > > > > with different users and remote computers, even creating new

users
> > and
> > > > > still
> > > > > > getting the same thing on everything.
> > > > > >
> > > > > > Any thoughts would help. Thanks again.
> > > > > > Ben
> > > > > >
> > > > > >
> > > > > > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > > > > > news:uNRAFBsPDHA.2424@tk2msftngp13.phx.gbl...
> > > > > > > what is the error you get from the server side ( check the
> > > > eventviewer)?
> > > > > > >
> > > > > > > --
> > > > > > >
> > > > > > > This posting is provided "AS IS", with NO warranties and

confers
> > NO
> > > > > rights
> > > > > > > "Ben" <ben@5-e.net> wrote in message
> > > > > > > news:#0VMW9rPDHA.2244@TK2MSFTNGP11.phx.gbl...
> > > > > > > > I am running a Windows 2003 server. (Testing it out), I have

a
> > XP
> > > > > remote
> > > > > > > > client trying to connect to the server via VPN.
> > > > > > > > When trying to connect I and getting "Error 647: The account

> is
> > > > > > disabled"
> > > > > > > on
> > > > > > > > the remote client side. Even though on the Server side the

> user
> > > that
> > > > I
> > > > > > am
> > > > > > > > trying to log in with has Dial-up access enabled. I have

also
> > > tried
> > > > > with
> > > > > > > > other users and no luck.
> > > > > > > > I have tried and tried messing with the different policies

and
> > > ect,
> > > > > but
> > > > > > > > having no luck.
> > > > > > > > So I am needing some help, If you have any ideas or things I
> > > should
> > > > > try
> > > > > > > and
> > > > > > > > think about please responded.
> > > > > > > > I also wouldn't doubt that it is the smallest stupidest

thing
> > that
> > > I
> > > > > > just
> > > > > > > > have over looked or not thinking about.
> > > > > > > >
> > > > > > > > I thank you all a head of time.
> > > > > > > >
> > > > > > > > Thanks
> > > > > > > > Ben
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >

> >
> >

>
>



  Reply With Quote
Old 01-07-2003, 05:30 PM   #8
Wajihy [MSFT]
Guest
 
Posts: n/a
Default Re: VPN Error

just try to connect locally on a machine that is member of the domain using
the same user account that you used to connect

--

This posting is provided "AS IS", with NO warranties and confers NO rights
"Ben" <ben@5-e.net> wrote in message
news:#U19GT#PDHA.1216@TK2MSFTNGP11.phx.gbl...
> Not that I know of. I have not done any mapping of any kind in AD. How

would
> I double check this?
> As far as the extension DLL not that I know of either. Is there a way to
> check that too?
>
> Thanks again
> Ben
>
>
> "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> news:OUzWGh5PDHA.2256@TK2MSFTNGP11.phx.gbl...
> > in the AD are you mapping the guest account to any other account.
> > just to make sure that the problem is in the RAS and IAS set up. are you
> > able to login locally in one of your network machines using this account
> > that is failing?
> > also are using an exstension DLL in the IAS server?
> >
> > --
> >
> > This posting is provided "AS IS", with NO warranties and confers NO

rights
> > "Ben" <ben@5-e.net> wrote in message
> > news:#NAZxH5PDHA.2228@tk2msftngp13.phx.gbl...
> > > Here are those files requestd. However it is saying that I am trying

to
> > > login with the Guest account but I am not. I am entering the username

as
> > an
> > > real username. Even made fake user account "chuck" and it gave me this
> > > error.
> > >
> > > Also the rastls.log file is empty.
> > >
> > > Again I am not all that savy on RAS and VPN so I might not have

> configured
> > > it all right too. This stuff is new to me. But I guess we all have to

> > start
> > > somewhere right?
> > >
> > >
> > > Thanks again for your help
> > > Ben
> > >
> > >
> > > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > > news:e45jO0yPDHA.1336@TK2MSFTNGP11.phx.gbl...
> > > > can you please get the trace logs
> > > > run "netsh ras set tr * en" from a command prompt repro the issue

and
> > then
> > > > post the iassam log and rastlslog that you will find in

> %windir%\tracing
> > > > folder
> > > >
> > > > thanks
> > > >
> > > >
> > > > --
> > > >
> > > > This posting is provided "AS IS", with NO warranties and confers NO

> > rights
> > > > "Ben" <ben@5-e.net> wrote in message
> > > > news:#trFpHsPDHA.2636@TK2MSFTNGP10.phx.gbl...
> > > > > The server log states 2 errors:
> > > > > 1st:
> > > > > The following error occurred in the Point to Point Protocol

> module
> > > on
> > > > > port VPN4-127, Username <Unauthenticated User>. The account is

> > disabled.
> > > > >
> > > > > 2nd:
> > > > > The user connection from (and it gives IP address from the

> remote
> > > > > client) but failed an authentication attempt due to the following
> > > reason:
> > > > > Authentication failed because the user account is not enabled.

> Before
> > > the
> > > > > account can be authenticated, a person with administrative rights

> for
> > > > either
> > > > > the computer or domain must enable the account.
> > > > >
> > > > > Those are the 2 errors on the server side. However when I double

> check
> > > the
> > > > > User settings on the server I have the Dial-in Allowed. I have

tried
> > > this
> > > > > with different users and remote computers, even creating new users

> and
> > > > still
> > > > > getting the same thing on everything.
> > > > >
> > > > > Any thoughts would help. Thanks again.
> > > > > Ben
> > > > >
> > > > >
> > > > > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > > > > news:uNRAFBsPDHA.2424@tk2msftngp13.phx.gbl...
> > > > > > what is the error you get from the server side ( check the
> > > eventviewer)?
> > > > > >
> > > > > > --
> > > > > >
> > > > > > This posting is provided "AS IS", with NO warranties and confers

> NO
> > > > rights
> > > > > > "Ben" <ben@5-e.net> wrote in message
> > > > > > news:#0VMW9rPDHA.2244@TK2MSFTNGP11.phx.gbl...
> > > > > > > I am running a Windows 2003 server. (Testing it out), I have a

> XP
> > > > remote
> > > > > > > client trying to connect to the server via VPN.
> > > > > > > When trying to connect I and getting "Error 647: The account

is
> > > > > disabled"
> > > > > > on
> > > > > > > the remote client side. Even though on the Server side the

user
> > that
> > > I
> > > > > am
> > > > > > > trying to log in with has Dial-up access enabled. I have also

> > tried
> > > > with
> > > > > > > other users and no luck.
> > > > > > > I have tried and tried messing with the different policies and

> > ect,
> > > > but
> > > > > > > having no luck.
> > > > > > > So I am needing some help, If you have any ideas or things I

> > should
> > > > try
> > > > > > and
> > > > > > > think about please responded.
> > > > > > > I also wouldn't doubt that it is the smallest stupidest thing

> that
> > I
> > > > > just
> > > > > > > have over looked or not thinking about.
> > > > > > >
> > > > > > > I thank you all a head of time.
> > > > > > >
> > > > > > > Thanks
> > > > > > > Ben
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> > >

> >
> >

>
>



  Reply With Quote
Old 02-07-2003, 07:01 AM   #9
Ben
Guest
 
Posts: n/a
Default Re: VPN Error

I can connect locally but not using VPN.

Gives me the same error

Thanks
Ben

"Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
news:%23CSM%23W%23PDHA.2476@TK2MSFTNGP10.phx.gbl...
> just try to connect locally on a machine that is member of the domain

using
> the same user account that you used to connect
>
> --
>
> This posting is provided "AS IS", with NO warranties and confers NO rights
> "Ben" <ben@5-e.net> wrote in message
> news:#U19GT#PDHA.1216@TK2MSFTNGP11.phx.gbl...
> > Not that I know of. I have not done any mapping of any kind in AD. How

> would
> > I double check this?
> > As far as the extension DLL not that I know of either. Is there a way to
> > check that too?
> >
> > Thanks again
> > Ben
> >
> >
> > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > news:OUzWGh5PDHA.2256@TK2MSFTNGP11.phx.gbl...
> > > in the AD are you mapping the guest account to any other account.
> > > just to make sure that the problem is in the RAS and IAS set up. are

you
> > > able to login locally in one of your network machines using this

account
> > > that is failing?
> > > also are using an exstension DLL in the IAS server?
> > >
> > > --
> > >
> > > This posting is provided "AS IS", with NO warranties and confers NO

> rights
> > > "Ben" <ben@5-e.net> wrote in message
> > > news:#NAZxH5PDHA.2228@tk2msftngp13.phx.gbl...
> > > > Here are those files requestd. However it is saying that I am trying

> to
> > > > login with the Guest account but I am not. I am entering the

username
> as
> > > an
> > > > real username. Even made fake user account "chuck" and it gave me

this
> > > > error.
> > > >
> > > > Also the rastls.log file is empty.
> > > >
> > > > Again I am not all that savy on RAS and VPN so I might not have

> > configured
> > > > it all right too. This stuff is new to me. But I guess we all have

to
> > > start
> > > > somewhere right?
> > > >
> > > >
> > > > Thanks again for your help
> > > > Ben
> > > >
> > > >
> > > > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > > > news:e45jO0yPDHA.1336@TK2MSFTNGP11.phx.gbl...
> > > > > can you please get the trace logs
> > > > > run "netsh ras set tr * en" from a command prompt repro the issue

> and
> > > then
> > > > > post the iassam log and rastlslog that you will find in

> > %windir%\tracing
> > > > > folder
> > > > >
> > > > > thanks
> > > > >
> > > > >
> > > > > --
> > > > >
> > > > > This posting is provided "AS IS", with NO warranties and confers

NO
> > > rights
> > > > > "Ben" <ben@5-e.net> wrote in message
> > > > > news:#trFpHsPDHA.2636@TK2MSFTNGP10.phx.gbl...
> > > > > > The server log states 2 errors:
> > > > > > 1st:
> > > > > > The following error occurred in the Point to Point Protocol

> > module
> > > > on
> > > > > > port VPN4-127, Username <Unauthenticated User>. The account is
> > > disabled.
> > > > > >
> > > > > > 2nd:
> > > > > > The user connection from (and it gives IP address from the

> > remote
> > > > > > client) but failed an authentication attempt due to the

following
> > > > reason:
> > > > > > Authentication failed because the user account is not enabled.

> > Before
> > > > the
> > > > > > account can be authenticated, a person with administrative

rights
> > for
> > > > > either
> > > > > > the computer or domain must enable the account.
> > > > > >
> > > > > > Those are the 2 errors on the server side. However when I double

> > check
> > > > the
> > > > > > User settings on the server I have the Dial-in Allowed. I have

> tried
> > > > this
> > > > > > with different users and remote computers, even creating new

users
> > and
> > > > > still
> > > > > > getting the same thing on everything.
> > > > > >
> > > > > > Any thoughts would help. Thanks again.
> > > > > > Ben
> > > > > >
> > > > > >
> > > > > > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > > > > > news:uNRAFBsPDHA.2424@tk2msftngp13.phx.gbl...
> > > > > > > what is the error you get from the server side ( check the
> > > > eventviewer)?
> > > > > > >
> > > > > > > --
> > > > > > >
> > > > > > > This posting is provided "AS IS", with NO warranties and

confers
> > NO
> > > > > rights
> > > > > > > "Ben" <ben@5-e.net> wrote in message
> > > > > > > news:#0VMW9rPDHA.2244@TK2MSFTNGP11.phx.gbl...
> > > > > > > > I am running a Windows 2003 server. (Testing it out), I have

a
> > XP
> > > > > remote
> > > > > > > > client trying to connect to the server via VPN.
> > > > > > > > When trying to connect I and getting "Error 647: The account

> is
> > > > > > disabled"
> > > > > > > on
> > > > > > > > the remote client side. Even though on the Server side the

> user
> > > that
> > > > I
> > > > > > am
> > > > > > > > trying to log in with has Dial-up access enabled. I have

also
> > > tried
> > > > > with
> > > > > > > > other users and no luck.
> > > > > > > > I have tried and tried messing with the different policies

and
> > > ect,
> > > > > but
> > > > > > > > having no luck.
> > > > > > > > So I am needing some help, If you have any ideas or things I
> > > should
> > > > > try
> > > > > > > and
> > > > > > > > think about please responded.
> > > > > > > > I also wouldn't doubt that it is the smallest stupidest

thing
> > that
> > > I
> > > > > > just
> > > > > > > > have over looked or not thinking about.
> > > > > > > >
> > > > > > > > I thank you all a head of time.
> > > > > > > >
> > > > > > > > Thanks
> > > > > > > > Ben
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > > >
> > >
> > >

> >
> >

>
>



  Reply With Quote
Old 03-07-2003, 06:40 AM   #10
Ben
Guest
 
Posts: n/a
Default Re: VPN Error

If I take out VPN. And just try to login to the server by going to the
client and going to run, and typing in \\IP_ADDRESS , some clients will come
up with username and password prompts.
However some just come up with a Open Window that has nothing in it. What
could cause it not to prompt for a username and password?
Any thoughts?

Thanks again for all your guys help.
Ben


"Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
news:e$yPhNMQDHA.2460@TK2MSFTNGP10.phx.gbl...
> if it does give you the same error that means there is something wrong

with
> your AD set up
>
> your VPN set up is fine to make sure it is working, create a local account
> on your VPN server and try to connect using it ( the username would be:
> <machine name>\<username>) that wshould work
>
> --
>
> This posting is provided "AS IS", with NO warranties and confers NO rights
> "Ben" <ben@5-e.net> wrote in message
> news:uRIjPSFQDHA.1072@TK2MSFTNGP10.phx.gbl...
> > I can connect locally but not using VPN.
> >
> > Gives me the same error
> >
> > Thanks
> > Ben
> >
> > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > news:%23CSM%23W%23PDHA.2476@TK2MSFTNGP10.phx.gbl...
> > > just try to connect locally on a machine that is member of the domain

> > using
> > > the same user account that you used to connect
> > >
> > > --
> > >
> > > This posting is provided "AS IS", with NO warranties and confers NO

> rights
> > > "Ben" <ben@5-e.net> wrote in message
> > > news:#U19GT#PDHA.1216@TK2MSFTNGP11.phx.gbl...
> > > > Not that I know of. I have not done any mapping of any kind in AD.

How
> > > would
> > > > I double check this?
> > > > As far as the extension DLL not that I know of either. Is there a

way
> to
> > > > check that too?
> > > >
> > > > Thanks again
> > > > Ben
> > > >
> > > >
> > > > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > > > news:OUzWGh5PDHA.2256@TK2MSFTNGP11.phx.gbl...
> > > > > in the AD are you mapping the guest account to any other account.
> > > > > just to make sure that the problem is in the RAS and IAS set up.

are
> > you
> > > > > able to login locally in one of your network machines using this

> > account
> > > > > that is failing?
> > > > > also are using an exstension DLL in the IAS server?
> > > > >
> > > > > --
> > > > >
> > > > > This posting is provided "AS IS", with NO warranties and confers

NO
> > > rights
> > > > > "Ben" <ben@5-e.net> wrote in message
> > > > > news:#NAZxH5PDHA.2228@tk2msftngp13.phx.gbl...
> > > > > > Here are those files requestd. However it is saying that I am

> trying
> > > to
> > > > > > login with the Guest account but I am not. I am entering the

> > username
> > > as
> > > > > an
> > > > > > real username. Even made fake user account "chuck" and it gave

me
> > this
> > > > > > error.
> > > > > >
> > > > > > Also the rastls.log file is empty.
> > > > > >
> > > > > > Again I am not all that savy on RAS and VPN so I might not have
> > > > configured
> > > > > > it all right too. This stuff is new to me. But I guess we all

have
> > to
> > > > > start
> > > > > > somewhere right?
> > > > > >
> > > > > >
> > > > > > Thanks again for your help
> > > > > > Ben
> > > > > >
> > > > > >
> > > > > > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in message
> > > > > > news:e45jO0yPDHA.1336@TK2MSFTNGP11.phx.gbl...
> > > > > > > can you please get the trace logs
> > > > > > > run "netsh ras set tr * en" from a command prompt repro the

> issue
> > > and
> > > > > then
> > > > > > > post the iassam log and rastlslog that you will find in
> > > > %windir%\tracing
> > > > > > > folder
> > > > > > >
> > > > > > > thanks
> > > > > > >
> > > > > > >
> > > > > > > --
> > > > > > >
> > > > > > > This posting is provided "AS IS", with NO warranties and

confers
> > NO
> > > > > rights
> > > > > > > "Ben" <ben@5-e.net> wrote in message
> > > > > > > news:#trFpHsPDHA.2636@TK2MSFTNGP10.phx.gbl...
> > > > > > > > The server log states 2 errors:
> > > > > > > > 1st:
> > > > > > > > The following error occurred in the Point to Point

> Protocol
> > > > module
> > > > > > on
> > > > > > > > port VPN4-127, Username <Unauthenticated User>. The account

is
> > > > > disabled.
> > > > > > > >
> > > > > > > > 2nd:
> > > > > > > > The user connection from (and it gives IP address from

the
> > > > remote
> > > > > > > > client) but failed an authentication attempt due to the

> > following
> > > > > > reason:
> > > > > > > > Authentication failed because the user account is not

enabled.
> > > > Before
> > > > > > the
> > > > > > > > account can be authenticated, a person with administrative

> > rights
> > > > for
> > > > > > > either
> > > > > > > > the computer or domain must enable the account.
> > > > > > > >
> > > > > > > > Those are the 2 errors on the server side. However when I

> double
> > > > check
> > > > > > the
> > > > > > > > User settings on the server I have the Dial-in Allowed. I

have
> > > tried
> > > > > > this
> > > > > > > > with different users and remote computers, even creating new

> > users
> > > > and
> > > > > > > still
> > > > > > > > getting the same thing on everything.
> > > > > > > >
> > > > > > > > Any thoughts would help. Thanks again.
> > > > > > > > Ben
> > > > > > > >
> > > > > > > >
> > > > > > > > "Wajihy [MSFT]" <wajihy@online.microsoft.com> wrote in

message
> > > > > > > > news:uNRAFBsPDHA.2424@tk2msftngp13.phx.gbl...
> > > > > > > > > what is the error you get from the server side ( check the
> > > > > > eventviewer)?
> > > > > > > > >
> > > > > > > > > --
> > > > > > > > >
> > > > > > > > > This posting is provided "AS IS", with NO warranties and

> > confers
> > > > NO
> > > > > > > rights
> > > > > > > > > "Ben" <ben@5-e.net> wrote in message
> > > > > > > > > news:#0VMW9rPDHA.2244@TK2MSFTNGP11.phx.gbl...
> > > > > > > > > > I am running a Windows 2003 server. (Testing it out), I

> have
> > a
> > > > XP
> > > > > > > remote
> > > > > > > > > > client trying to connect to the server via VPN.
> > > > > > > > > > When trying to connect I and getting "Error 647: The

> account
> > > is
> > > > > > > > disabled"
> > > > > > > > > on
> > > > > > > > > > the remote client side. Even though on the Server side

the
> > > user
> > > > > that
> > > > > > I
> > > > > > > > am
> > > > > > > > > > trying to log in with has Dial-up access enabled. I have

> > also
> > > > > tried
> > > > > > > with
> > > > > > > > > > other users and no luck.
> > > > > > > > > > I have tried and tried messing with the different

policies
> > and
> > > > > ect,
> > > > > > > but
> > > > > > > > > > having no luck.
> > > > > > > > > > So I am needing some help, If you have any ideas or

things
> I
> > > > > should
> > > > > > > try
> > > > > > > > > and
> > > > > > > > > > think about please responded.
> > > > > > > > > > I also wouldn't doubt that it is the smallest stupidest

> > thing
> > > > that
> > > > > I
> > > > > > > > just
> > > > > > > > > > have over looked or not thinking about.
> > > > > > > > > >
> > > > > > > > > > I thank you all a head of time.
> > > > > > > > > >
> > > > > > > > > > Thanks
> > > > > > > > > > Ben
> > > > > > > > > >
> > > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >

> >
> >

>
>



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