Outlook Express Error Number: 0x800CCC0B

A friend operates Windows 2000 Professional with Outlook
Express as his mail client. His Reply feature doesn't work
and he gets an error message that reads as follows;

An unknown error has occurred. Subject 'any e-mail',
Account: 'pop.earthlink.net', Server: 'smtp.earthlink.net',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC0B

I understand there is a hot fix for this from Microsoft but
I wasn't able to download on his computer. Also if there is
a work-around I sure would appreciate knowing what it is
and how to use it. Any thoughts?

Thanks,

Mike

Hi - if you have a KB article for a hotfix, you have to call MS and give
them the KB number & say you just want the hotfix - they shouldn't charge
you for the call.

Note that this is a Win2k group - you will probably get a faster and more
expert answer if you post this to an Outlook Express news group.

Try posting in one of these newsgroups:
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.outlookexpress.mac for OE for Macintosh

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

If you're accessing the Microsoft newsgroups through the MS Product Support
Services Community Newsgroups web interface, click
http://communities.microsoft.com/ne...nternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number.

A good website for information on OE is:
http://www.tomsterdam.com/






Mike wrote:
> A friend operates Windows 2000 Professional with Outlook
> Express as his mail client. His Reply feature doesn't work
> and he gets an error message that reads as follows;
>
> An unknown error has occurred. Subject 'any e-mail',
> Account: 'pop.earthlink.net', Server: 'smtp.earthlink.net',
> Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
> 0x800CCC0B
>
> I understand there is a hot fix for this from Microsoft but
> I wasn't able to download on his computer. Also if there is
> a work-around I sure would appreciate knowing what it is
> and how to use it. Any thoughts?
>
> Thanks,
>
> Mike

Thanks for the response... I'll be looking into that shortly.

Mike


>-----Original Message-----
>Hi - if you have a KB article for a hotfix, you have to
call MS and give
>them the KB number & say you just want the hotfix - they
shouldn't charge
>you for the call.
>
>Note that this is a Win2k group - you will probably get a
faster and more
>expert answer if you post this to an Outlook Express news
group.
>
>Try posting in one of these newsgroups:
>microsoft.public.windows.inetexplorer.ie5.outlookexpress
for OE 5.x
>microsoft.public.windows.inetexplorer.ie55.outlookexpress
for OE 5.5x
>microsoft.public.windows.inetexplorer.ie6_outlookexpress
for OE 6.x
>microsoft.public.internet.outlookexpress.mac for OE for
Macintosh
>
>If those groups aren't carried on the news server that's
carrying this group
>try using msnews.microsoft.com (MS's public news server
that's the source
>for all the microsoft.public newsgroups).
>
>If you're accessing the Microsoft newsgroups through the
MS Product Support
>Services Community Newsgroups web interface, click
>http://communities.microsoft.com/ne...nternetExplorer
>to get to the Internet Explorer groups, then click the
plus sign next to
>your version of IE to see the link to the Outlook Express
group for that
>version number.
>
>A good website for information on OE is:
>http://www.tomsterdam.com/
>
>
>
>
>
>
>Mike wrote:
>> A friend operates Windows 2000 Professional with Outlook
>> Express as his mail client. His Reply feature doesn't work
>> and he gets an error message that reads as follows;
>>
>> An unknown error has occurred. Subject 'any e-mail',
>> Account: 'pop.earthlink.net', Server: 'smtp.earthlink.net',
>> Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
>> 0x800CCC0B
>>
>> I understand there is a hot fix for this from Microsoft but
>> I wasn't able to download on his computer. Also if there is
>> a work-around I sure would appreciate knowing what it is
>> and how to use it. Any thoughts?
>>
>> Thanks,
>>
>> Mike
>
>
>.
>

You're welcome - hope it helps.

Mike wrote:
> Thanks for the response... I'll be looking into that shortly.
>
> Mike
>
>
>> -----Original Message-----
>> Hi - if you have a KB article for a hotfix, you have to
> call MS and give
>> them the KB number & say you just want the hotfix - they
> shouldn't charge
>> you for the call.
>>
>> Note that this is a Win2k group - you will probably get a
> faster and more
>> expert answer if you post this to an Outlook Express news
> group.
>>
>> Try posting in one of these newsgroups:
>> microsoft.public.windows.inetexplorer.ie5.outlookexpress
> for OE 5.x
>> microsoft.public.windows.inetexplorer.ie55.outlookexpress
> for OE 5.5x
>> microsoft.public.windows.inetexplorer.ie6_outlookexpress
> for OE 6.x
>> microsoft.public.internet.outlookexpress.mac for OE for
> Macintosh
>>
>> If those groups aren't carried on the news server that's
> carrying this group
>> try using msnews.microsoft.com (MS's public news server
> that's the source
>> for all the microsoft.public newsgroups).
>>
>> If you're accessing the Microsoft newsgroups through the
> MS Product Support
>> Services Community Newsgroups web interface, click
>> http://communities.microsoft.com/ne...nternetExplorer
>> to get to the Internet Explorer groups, then click the
> plus sign next to
>> your version of IE to see the link to the Outlook Express
> group for that
>> version number.
>>
>> A good website for information on OE is:
>> http://www.tomsterdam.com/
>>
>>
>>
>>
>>
>>
>> Mike wrote:
>>> A friend operates Windows 2000 Professional with Outlook
>>> Express as his mail client. His Reply feature doesn't work
>>> and he gets an error message that reads as follows;
>>>
>>> An unknown error has occurred. Subject 'any e-mail',
>>> Account: 'pop.earthlink.net', Server: 'smtp.earthlink.net',
>>> Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
>>> 0x800CCC0B
>>>
>>> I understand there is a hot fix for this from Microsoft but
>>> I wasn't able to download on his computer. Also if there is
>>> a work-around I sure would appreciate knowing what it is
>>> and how to use it. Any thoughts?
>>>
>>> Thanks,
>>>
>>> Mike
>>
>>
>> .