I can't answer the question... but, if you are still Phelon, who is 'TechFever'?

TechFever is the official retail rep account. Myself or other members of TechFever staff will post using that account in an official capacity.

The Phelon account is my personal account and will be used to express my opinions and not those of TechFever.

Hope that makes sense

Yup, makes sense, thanks!

Spiffing Idea...!

I might add a sub forum for "offers" to the retailers section at some point in the new year (will be when I'm back from hols). There isn't a facility to do anything like this at the moment as we get so much spam, any self promotion stuff is deleted. A special facility would be a way to combat spam, it is something I will consider!

On the one hand, it's free advertising for the dealer, but on the other, it would let forum members know of any good deals.

And likely the first thing that will happen is forum members may post pointing out a more competitive deal elsewhere, this lot have very sharp eyes indeed

It may be an idea to incorporate a poll into each thread making a special offer, with around five options as to how well the dealer performed with that offer.

And maybe membership feedback could be incorporated into our dealer's section.

Just some ideas to kick around...

Thanks Ian it was just an idea to kick around, I didnt expect a full solution this side of Christmas

And some good thoughts there Floppy, I for one would like feedback on the deals we do on the site. We are trying to guess what people want and the only feedback we get is the number of sales. It would be interesting to know what people expect from offers ?

Cheers

OK, how's this?

Nvidia 6800 GT 256Mb, £240.00 + £5.00 shipping, IN STOCK, next day delivery for orders placed before 2pm. Any make except Sapphire.

Now THAT would be good

Things that people like:

Prompt confirmation of order.
Deliveries by promised time.
RMA procedures set out in easy to understand English in the terms & conditions, preferably with a link on the site's main page.
And most important of all:
The ability to communicate with the dealer, preferably by phone. Failing that, a quick e-mail service. There is nothing that ticks a buyer off more than being ignored.

Of course, if turnover is high, this may mean installing more phone lines and employing extra staff. It may mean the difference between driving a BMW or a Ferrari

But, what do you want, a steady, profitable turnover, or a quick hit and a horde of dissatisfied customers?

You shouldnt have any problem of getting a Sapphire 6800GT, seeing as Sapphire dont do Nvidia based cards (thank god )