Lightning wrote:
> A black, blank window screen suddenly pops up and then disappears
> while my start up icons are loading on. I'm concerned that this might
> be some malicious software that records my input onto this screen and
> sends it off to someone who has attached this screen to my computer.
> How do I go about dealing with this?
>
> I've tried running the Protection / Clean-up & Tune-up Programs at the
> Windows Live Safety Center which hasn't removed the problem. The
> screen or window has some writing in the upper left hand corner, but
> flashes by too quickly for me to see what it says.
Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/...moving_Malware
Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).
If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User