When my desktop comes up, a window pops up that says "Windows Installer".
Within the window, it says "Preparing to Install...". Moments later,
ANOTHER window pops up over that says "Norton Antivirus 2005 does not
support the Repair feature. Please uninstall and reinstall".

I press OK in the Norton Window and both messages go away. Any ideas? Thank
you.

"mij" <(E-Mail Removed)> wrote in message
news:ujYBd.6279$(E-Mail Removed)...
> When my desktop comes up, a window pops up that says "Windows Installer".
> Within the window, it says "Preparing to Install...". Moments later,
> ANOTHER window pops up over that says "Norton Antivirus 2005 does not
> support the Repair feature. Please uninstall and reinstall".
>
> I press OK in the Norton Window and both messages go away. Any ideas?
> Thank
> you.
>
>
>

Hi Mij,

Have you, by any chance, deinstalled Norton 2005 or tried to install it, but
the install failed?

If this is the case, then check in the config screen / software tab if there
are any entries for Norton 2005 / Symantec software. If there are, then
de-install it from here and try to re-install (this might fail though, as
from experience I've noticed NAV is very picky with installation on
non-clean systems)

Otherwise try doing a system restore and see what the outcome is of that.

Cheers,

Robert