check the version # on the dll, then rename MSOERT2.dll to MSOERT2.old - SFC
should replace it for you almost instantly - see if the version # changed
then see if outlook works.
if the files have different #, then an update changed it. Repair failed
because it doesn't replace newer dlls.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
http://www.poremsky.com -
http://www.cdolive.com
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"Erik" <(E-Mail Removed)> wrote in message
news:01ca01c37bac$f10369f0$(E-Mail Removed)...
> One of our salesmen is having a problem using outlook. He
> is able to open the program, but can't write or send e-
> mails. When he tries to compose or send an e-mail, an
> error message appears saying "The procedure entry point
> Str TokEx could not be located in the dynamic link library
> MSOERT2.dll" THat is followed by " An error occurred
> while attempting to open the Windows Address Book. Unable
> to find WAB.DLL" All of this has accurred after he had
> his computer fixed. He downloaded some Windows updates
> from Microsoft.com and it would boot up after the
> download. He took it to a shop and they ran a Windows
> 2000 disk of some kind to diagnose the problem and fix
> it. We have tried to repair Office 2000 and also have
> removed Office 2000 and re-installed. Any ideas?????
> Thanks!!!
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