My anti spyware locks up on a file named
hkey_local_machine\software\btiein. When this happens, I
must manually turn off machine. Control,alt,delete doesn't
work. The scan never completes. Help!

This is probably a Huntbar variant.

Symantec has a removal tool for this critter:

http://securityresponse.symantec.com...e.huntbar.html

Read about half-way down to removal instructions, where there is a link to
the executable tool.

Once you've run this tool, retry Microsoft Antispyware.

--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Bo" <(E-Mail Removed)> wrote in message
news:0d6601c52c99$6c241690$(E-Mail Removed)...
> My anti spyware locks up on a file named
> hkey_local_machine\software\btiein. When this happens, I
> must manually turn off machine. Control,alt,delete doesn't
> work. The scan never completes. Help!

Whoop - Please also submit a Tools, suspected spyware report, detailing the
problem you are having.

--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Bo" <(E-Mail Removed)> wrote in message
news:0d6601c52c99$6c241690$(E-Mail Removed)...
> My anti spyware locks up on a file named
> hkey_local_machine\software\btiein. When this happens, I
> must manually turn off machine. Control,alt,delete doesn't
> work. The scan never completes. Help!

>-----Original Message-----
>My anti spyware locks up on a file named
>hkey_local_machine\software\btiein. When this happens, I
>must manually turn off machine. Control,alt,delete
doesn't
>work. The scan never completes. Help!
>.
>

At last, I know I'm not crazy. I have the same problem
as you do: it never completes the scan and locks up at
some point. If you find answers, i sure want to know
about it.
>-----Original Message-----
>My anti spyware locks up on a file named
>hkey_local_machine\software\btiein. When this happens, I
>must manually turn off machine. Control,alt,delete
doesn't
>work. The scan never completes. Help!
>.
>

I'm having the same problem. The scan never completes
and AntiSpyware locks up. Although, it doesn't lock up
the rest of the machine.

I'm very interested in any ideas about how to solve this.



>-----Original Message-----
>Whoop - Please also submit a Tools, suspected spyware
report, detailing the
>problem you are having.
>
>--
>FAQ for Microsoft Antispyware:
>http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>
>"Bo" <(E-Mail Removed)> wrote in
message
>news:0d6601c52c99$6c241690$(E-Mail Removed)...
>> My anti spyware locks up on a file named
>> hkey_local_machine\software\btiein. When this happens,
I
>> must manually turn off machine. Control,alt,delete
doesn't
>> work. The scan never completes. Help!
>
>
>.
>

This help may be beyond the scope of what is easily accomplished in an
online forum such as this one.

In my experience, this issue is caused by the permissions being altered (by
the spyware) on the registry key where the scan hangs up.

We have to be a little cautious about some "hangs" with Microsoft
Antispyware--there are reports of file scanning issues that sit on a given
file for 1/2 hour to perhaps more than an hour .

It is possible to fix the permissions issue. In XP Home, you must sign in
in safe mode as "administrator" to take ownership or change permissions.

Rather than working through the details of how to do this, if the bug has an
automated removal tool available from an antivirus vendor, I'd strongly
recommend using such a tool--simpler and safer.

--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"sjsiman" <(E-Mail Removed)> wrote in message
news:06f201c5310b$5fe93f10$(E-Mail Removed)...
> I'm having the same problem. The scan never completes
> and AntiSpyware locks up. Although, it doesn't lock up
> the rest of the machine.
>
> I'm very interested in any ideas about how to solve this.
>
>
>
>>-----Original Message-----
>>Whoop - Please also submit a Tools, suspected spyware
> report, detailing the
>>problem you are having.
>>
>>--
>>FAQ for Microsoft Antispyware:
>>http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>>
>>"Bo" <(E-Mail Removed)> wrote in
> message
>>news:0d6601c52c99$6c241690$(E-Mail Removed)...
>>> My anti spyware locks up on a file named
>>> hkey_local_machine\software\btiein. When this happens,
> I
>>> must manually turn off machine. Control,alt,delete
> doesn't
>>> work. The scan never completes. Help!
>>
>>
>>.
>>