"Brian Warner" <(E-Mail Removed)> wrote in message
news:9A8A7188-D3FD-4DBA-B995-(E-Mail Removed)...
> Hi Gary,
>
> An interesting thought. I disabled (but did not uninstall) the Norton AV
> software that came with the laptop and which has been running all the time
> since with no trouble (NAV has caught many a virus and spyware during that
> time, so it would seem to work with Mail).
> Alas, that did not fix the problem. I can't uninstall since, because the
> software was bundled with the computer, the only way to restore would be
> to
> rebuild the laptop from the restore disk.
Not true.
> I don't have a couple of days to
> restore the computer to its current state (reinstall programs, reconfigure
> things, etc.).
Use the Programs & Features Facility on the Control Panel to uninstall.
If you can't use that...
http://www.mydigitallife.info/2007/0...-removal-tool/
> Of course, it's possible that A) a full uninstall would fix the problem
> but
> that doesn't answer why things were working for almost six months just
> fine
There could be a millions and one reasons but knowing why wouldn't help
you in your predicament. It is better to get it fixed than ponder
irrelevances
such as which lines of code are wrong.
> or B) that a recent update to Mail, Vista, and/or NAV has upset the apple
> cart.
>
> Too many variables, so little time <g>
It's becoming clear that there aren't many variabes...
Infact it is almost invariably Norton or McAfee that is responsible
for problems with correctly configured Windows Mail.
And again you are wrong about the time issue.
It only takes a few minutes to get rid of Norton and
install Avast.
Don't give up your day job.