You are the bright light on the tree aren't you!
It took a month to realise that when your PC asks for the Office disk to get
the PRORET.INI file, that it wans't the XP or Win 98 or Adobe Acrobat disk,
but indeed it wanted the OFFICE disk.
And now you don't have one. Well the answer is GO AND BUY A LICENCED COPY
OF THE SOFTWARE. Sadly if you loose your installation CD you don't have much
hope of solving the problem any other way.
So don't waste another month...off to the store! While you're there get
Office 2003 for your PCs [one for each] get the Upgrade editions. It's much
better.
"George A" wrote:
> An MS tech (Service Agent) worked on my computers last
> year and as part of the service, I believe that he
> installed MS Office 2002 and downloaded SP2 for all of
> them. I believe that he used a licensed multiple user
> copy because I have all of the proper installation ID
> numbers, confirmation ID numbers and dates.
>
> When I downloaded SP3, the computer asked for the Office
> disk to get the PRORET.INI file. I used all of the disks
> I had (Windows XP upgrade, OEM Windows 2000, etc.), but
> it was not on anything I had. After months worth of
> emails to MS support we determined that the file is on MS
> Office XP installation disk which I do not have. Before
> anyone asks the obvious question about having the Service
> Agent correct the problem, he passed away.
>
> Can anyone help with this?
>
|
Similar Threads
