When trying to install SP2 I get an error message stating
that the Windows security key is incorrect. The CD I
have is the genuine article.

How do I go about getting a replacement key from
Microsoft?

Thanks.

In the U.S. call 1-425-635-3311 for support assistance.

For a complete list of Microsoft Product Support Services phone
numbers, visit the following Microsoft Web site:
http://support.microsoft.com/default...EN-US;CNTACTMS

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/secu...t/default.aspx

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"Mikey" wrote:

| When trying to install SP2 I get an error message stating
| that the Windows security key is incorrect. The CD I
| have is the genuine article.
|
| How do I go about getting a replacement key from
| Microsoft?
|
| Thanks.

Mikey;
You say the CD is genuine, what about the Product Key?
The key and not the CD is the issue.
Does this apply:
http://www3.telus.net/dandemar/invalpk.htm

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Mikey" <(E-Mail Removed)> wrote in message
news:a9db01c498e9$55b16eb0$(E-Mail Removed)...
> When trying to install SP2 I get an error message stating
> that the Windows security key is incorrect. The CD I
> have is the genuine article.
>
> How do I go about getting a replacement key from
> Microsoft?
>
> Thanks.