Hi,

There is a problem with SP2 installation: "Failed to install Catalog Files"

Here's log details:

1476.031: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.wme
rrenu.cat with error 0x57
1476.031: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.2.wmerrenu.cat with error 0x80092004
1476.953: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.ntp
rint.cat with error 0x57
1477.000: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\Tmp.2.ntprint.cat with error 0x80092004
1479.734: InstallSingleCatalogFile: MyInstallCatalog failed for
Tmp.2.ntprint.cat; error=0xfffffbfe.
1479.750: DoInstallation:MyInstallCatalogFiles
failed:STR_CATALOG_INSTALL_FAILED
1489.015: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
1489.015: DoInstallation: Failed to unregistering spuninst.exe for
recovery.

After that SP2 cannot even rollback. "Windows XP has been partially updated
and may not work properly"

Please advise.

Dmitry

Dmitry Duginov wrote:

> Hi,
>
> There is a problem with SP2 installation: "Failed to install Catalog Files"
>
> Here's log details:
>
> 1476.031: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.wme
> rrenu.cat with error 0x57
> 1476.031: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\Tmp.2.wmerrenu.cat with error 0x80092004
> 1476.953: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.2.ntp
> rint.cat with error 0x57
> 1477.000: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\Tmp.2.ntprint.cat with error 0x80092004
> 1479.734: InstallSingleCatalogFile: MyInstallCatalog failed for
> Tmp.2.ntprint.cat; error=0xfffffbfe.
> 1479.750: DoInstallation:MyInstallCatalogFiles
> failed:STR_CATALOG_INSTALL_FAILED
> 1489.015: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
> value, error 0x2
> 1489.015: DoInstallation: Failed to unregistering spuninst.exe for
> recovery.
>
> After that SP2 cannot even rollback. "Windows XP has been partially updated
> and may not work properly"
>
> Please advise.
>
> Dmitry

How to use the Automatic Recovery feature to recover your computer if
the Windows XP Service Pack 2 Setup program is not completed successfully
http://support.microsoft.com/?id=875355

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com


--
Rock
MS MVP Windows - Shell/User