I have a SoundBlaster Live! sound card. I'm having problems with the
software, I think my drivers are messed up. I've tried contacting tech
support at Creative Labs, but they don't support the products they sell very
well. I'm running WinXP Home Edition. (for 2 years)

Anyway, in Control Panel, I have two icons called AudioHQ. One of them works
OK, the other one gives me this message... can not initialize audio driver -
reinstall audio driver. First of all, there should only be one icon, right?
Not sure why I have two.

When I go to Control Panel/add/remove programs, I have two SoundBlaster
related programs in there.
1.) SoundBlaster Live!
2.) SoundBlaster Live! Web2K/XP

When I try to remove the SoundBlaster Live! Web2K/XP - it launches the
install wizard, then the following message comes up... an installation
support file could not be installed. The system can not find the file
specified.

I'm not trying to install this, I'm trying to remove it. Not sure why this
is happening.

I'd like to completely remove the SoundBlaster software & all of it's
drivers, then re-install.

How can I do this if WinXP won't let me?

Uninstall all creative,and sound blaster data,uninstall
in device mgr.,reboot computer,on desktop,go to windows
update,let update install drivers for the card.The
diffrence in software/drivers will be about 18mb less,
xp uses wmp graphic equalizer interface even when its
not on(other adj.also),hence,you dont need thier soft-
ware.
>-----Original Message-----
>I have a SoundBlaster Live! sound card. I'm having
problems with the
>software, I think my drivers are messed up. I've tried
contacting tech
>support at Creative Labs, but they don't support the
products they sell very
>well. I'm running WinXP Home Edition. (for 2 years)
>
>Anyway, in Control Panel, I have two icons called
AudioHQ. One of them works
>OK, the other one gives me this message... can not
initialize audio driver -
>reinstall audio driver. First of all, there should only
be one icon, right?
>Not sure why I have two.
>
>When I go to Control Panel/add/remove programs, I have
two SoundBlaster
>related programs in there.
>1.) SoundBlaster Live!
>2.) SoundBlaster Live! Web2K/XP
>
>When I try to remove the SoundBlaster Live! Web2K/XP - it
launches the
>install wizard, then the following message comes up... an
installation
>support file could not be installed. The system can not
find the file
>specified.
>
>I'm not trying to install this, I'm trying to remove it.
Not sure why this
>is happening.
>
>I'd like to completely remove the SoundBlaster software &
all of it's
>drivers, then re-install.
>
>How can I do this if WinXP won't let me?
>
>
>
>
>
>
>
>
>.
>

I uninstalled the SoundBlaster Live! program from Control Panel. After I did
that, it got rid of one of the AudioHQ icons. The other one is still there.
I can't uninstall the SoundBlaster Live! Web 2K/XP from Control Panel. It
won't let me. Get this message - can not initialize audio driver - reinstall
audio driver.

I deleted the sound card (Multimedia Audio Controller) from the device
manager. Rebooted, then ran Windows Update, downloaded & installed the new
driver. Rebooted again. went to Start/Programs, there is a Creative folder
with (3) programs in it. Creative AudioHQ, Creative Diagnostics & Creative
Sound Mixer. All (3) of them don't work.

How can I nuke this trash!

Thanks.

jls

"Andrew E" <(E-Mail Removed)> wrote in message
news:008601c3bc30$5307d460$(E-Mail Removed)...
> Uninstall all creative,and sound blaster data,uninstall
> in device mgr.,reboot computer,on desktop,go to windows
> update,let update install drivers for the card.The
> diffrence in software/drivers will be about 18mb less,
> xp uses wmp graphic equalizer interface even when its
> not on(other adj.also),hence,you dont need thier soft-
> ware.
> >-----Original Message-----
> >I have a SoundBlaster Live! sound card. I'm having
> problems with the
> >software, I think my drivers are messed up. I've tried
> contacting tech
> >support at Creative Labs, but they don't support the
> products they sell very
> >well. I'm running WinXP Home Edition. (for 2 years)
> >
> >Anyway, in Control Panel, I have two icons called
> AudioHQ. One of them works
> >OK, the other one gives me this message... can not
> initialize audio driver -
> >reinstall audio driver. First of all, there should only
> be one icon, right?
> >Not sure why I have two.
> >
> >When I go to Control Panel/add/remove programs, I have
> two SoundBlaster
> >related programs in there.
> >1.) SoundBlaster Live!
> >2.) SoundBlaster Live! Web2K/XP
> >
> >When I try to remove the SoundBlaster Live! Web2K/XP - it
> launches the
> >install wizard, then the following message comes up... an
> installation
> >support file could not be installed. The system can not
> find the file
> >specified.
> >
> >I'm not trying to install this, I'm trying to remove it.
> Not sure why this
> >is happening.
> >
> >I'd like to completely remove the SoundBlaster software &
> all of it's
> >drivers, then re-install.
> >
> >How can I do this if WinXP won't let me?
> >
> >
> >
> >
> >
> >
> >
> >
> >.
> >