I am having the exact same message pop up when Windows
Messenger (which came with WinXP) tries to sign-in when I
go online. After auto sign-on doesn't work, I try to sign
in again. After that doesn't work, a box pops up and I
retype my password (and ask it to save it) and then it
usually lets me on. However, when I go online the next
time, I have the same problem. It would be appreciated if
someone could help us on this. Thanks
>-----Original Message-----
>Hi,
>
>I just upgraded to MSN messenger 6 and im having trouble
>signing in. whenever i sign in, i get the message
>
>"Sorry, we could not sign you in because the sign-in
name
>you entered does not exist or your password is incorrect.
>
>If you have forgotten your password, please click Help
in
>the main Messenger window, and then click help Topics
for
>instructions on resetting your password."
>
>Here are the things i did to try to resolve my problem:
>1. First thing i did was to try to log in to my Hotmail
>account to make sure that my login name and password are
>working. They are.
>
>2. I try to log in to MSN messenger 6 again. I get the
>same error message.
>
>3. So i follow the instructions and click on 'Reset a
>forgotten Passport password' link to reset it. I now
have
>a new password.
>
>4. I log in to my hotmail account. No problem here.
>
>5. I log in to MSN messenger 6. I still get the invalid
>name or password message.
>
>
>I did not save the installer for MSN 4.7 or 5, whichever
i
>was using before MSN 6, so I installed MSN 4 for the
>meantime. I'd appreciate your input regarding this. I
want
>to use MSN messenger 6! Thanks! =)
>
>.
>
|
Similar Threads
