Shut down problem

's Computer Specifications

When I try to turn off my computer it gets to the logging
off screen and then seems to freeze. The only way I can
continue is to switch it off with the power button, which
presumably means that Windows is not shutting down
properly. Is there anything I can do to solve this
problem?

BH

's Computer Specifications

"BH" <(E-Mail Removed)> wrote:

>When I try to turn off my computer it gets to the logging
>off screen and then seems to freeze. The only way I can
>continue is to switch it off with the power button, which
>presumably means that Windows is not shutting down
>properly. Is there anything I can do to solve this
>problem?

See "Resources to Help Troubleshoot Shutdown Problems in Windows XP"
(http://support.microsoft.com/?kbid=308029).

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