I've lost access to the Security Center page. All components, i.e.,
Firewall, Defender, etc. are still individually accessible and working fine
with my Norton 360 v2. However all links to the Security Center page:
Welcome Center, Control Panel, and Help & Support no longer work. I've tried
the System File checker and System Restore utilities to no avail.

Short of reinstalling Windows Vista and its SP1, is there anything else I
can try?

This might be not what you are looking for but open 'Control Panel' and on
the left you will see Control Panel Home and beneath that, Classic View.

click on Control Panel Home and then Security and you should see Security
Center.


"Alexander_Phils" <(E-Mail Removed)> wrote in
message news:79C9E7B5-94F4-49A3-BDFF-(E-Mail Removed)...
> I've lost access to the Security Center page. All components, i.e.,
> Firewall, Defender, etc. are still individually accessible and working
> fine
> with my Norton 360 v2. However all links to the Security Center page:
> Welcome Center, Control Panel, and Help & Support no longer work. I've
> tried
> the System File checker and System Restore utilities to no avail.
>
> Short of reinstalling Windows Vista and its SP1, is there anything else I
> can try?

Norton [symantec] admits that there are issues with their 'protection
center' and the native Vista Security Center.
Do yourself and Vista a favor and get rid of Norton 360 ASAP. Replace it
with a non-destructive, Windows compatible AV ... free AVs include Avast
and AntiVir.
Use the native Vista firewall in conjunction with a hardware firewall
[ like in a router ] and the system will be well protected.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Alexander_Phils wrote:

> I've lost access to the Security Center page. All components, i.e.,
> Firewall, Defender, etc. are still individually accessible and working fine
> with my Norton 360 v2. However all links to the Security Center page:
> Welcome Center, Control Panel, and Help & Support no longer work. I've tried
> the System File checker and System Restore utilities to no avail.
>
> Short of reinstalling Windows Vista and its SP1, is there anything else I
> can try?

Hello Alexander,

Other folks may have additional ideas for you; hope this helps a bit, take
a look at this

Security Center

<http://www.blackviper.com/WinVista/Services/Security_Center.htm>
Look for Dependencies: What service Security Center needs to function
properly:


Black Viper's Windows Vista SP1 Service Configurations

<http://www.blackviper.com/WinVista/servicecfg.htm>
see if that helps:


Other than that, I'm about out of ideas, so good luck with it.

Let us know maybe someone else can conjure up something else to try.

Good luck


"Alexander_Phils" wrote:

> I've lost access to the Security Center page. All components, i.e.,
> Firewall, Defender, etc. are still individually accessible and working fine
> with my Norton 360 v2. However all links to the Security Center page:
> Welcome Center, Control Panel, and Help & Support no longer work. I've tried
> the System File checker and System Restore utilities to no avail.
>
> Short of reinstalling Windows Vista and its SP1, is there anything else I
> can try?

To Christopher, Mowgreen [MVP], Engel:

Thank you all for the trouble.

To Christopher: no it's not. All active links to the Security Center page
at the Welcome Center, Control Panel, and at the Help & Supprt Section of
Windows Vista are all visible. But when I click on them, I only see HDD
activity and then ... nothing. Since the File System checker reports
everything is ok, I suspect that only my registry may have been corrupted;
all system files may still be intact. Moreover, the System Restore utility
could not restore my system to restore points before 13May due to a corrupted
registry(?) file that it requires.

To Mowgreen [MVP]: I have been using Norton 360 v1 since Aug2007 and just
updated to v2 last week. I never had any problems with it and Windows Vista
until this. Two virus attacks were blocked by Norton 360 on 12May. It may
have affected my Norton 360 v2 and Windows Vista SP1 but I only noticed the
problems on 13May, or; the interaction between Windows Vista and Norton 360
v2 while responding to the attack may have been the cause. At any rate,
Symantec suggested that I re-install v2, and I have. Everything is working
fine now, except of course, I cannot access the Security Center although I
can access and make changes to the individual components at the Control Panel.

Meanwhile, Microsoft Tech Support has not responded yet.

To Engel: thanks for the lead. I have taken a gander at www.blackviper.com.
Some pretty powerful stuff there and may be way over my head, but I will
pursue that channel if Microsoft Tech Support cannot help.

"Alexander_Phils" wrote:

> I've lost access to the Security Center page. All components, i.e.,
> Firewall, Defender, etc. are still individually accessible and working fine
> with my Norton 360 v2. However all links to the Security Center page:
> Welcome Center, Control Panel, and Help & Support no longer work. I've tried
> the System File checker and System Restore utilities to no avail.
>
> Short of reinstalling Windows Vista and its SP1, is there anything else I
> can try?

Hi Alexander,

Thanks for posting back. That's always a nice gesture when we get back a post
indicating if the suggestions were helpful or not.


Жж(¯`·._.·Ǝиçel·._.·´¯)жЖ


"Alexander_Phils" wrote:

> To Christopher, Mowgreen [MVP], Engel:
>
> Thank you all for the trouble.
>
> To Christopher: no it's not. All active links to the Security Center page
> at the Welcome Center, Control Panel, and at the Help & Supprt Section of
> Windows Vista are all visible. But when I click on them, I only see HDD
> activity and then ... nothing. Since the File System checker reports
> everything is ok, I suspect that only my registry may have been corrupted;
> all system files may still be intact. Moreover, the System Restore utility
> could not restore my system to restore points before 13May due to a corrupted
> registry(?) file that it requires.
>
> To Mowgreen [MVP]: I have been using Norton 360 v1 since Aug2007 and just
> updated to v2 last week. I never had any problems with it and Windows Vista
> until this. Two virus attacks were blocked by Norton 360 on 12May. It may
> have affected my Norton 360 v2 and Windows Vista SP1 but I only noticed the
> problems on 13May, or; the interaction between Windows Vista and Norton 360
> v2 while responding to the attack may have been the cause. At any rate,
> Symantec suggested that I re-install v2, and I have. Everything is working
> fine now, except of course, I cannot access the Security Center although I
> can access and make changes to the individual components at the Control Panel.
>
> Meanwhile, Microsoft Tech Support has not responded yet.
>
> To Engel: thanks for the lead. I have taken a gander at www.blackviper.com.
> Some pretty powerful stuff there and may be way over my head, but I will
> pursue that channel if Microsoft Tech Support cannot help.
>
> "Alexander_Phils" wrote:
>
> > I've lost access to the Security Center page. All components, i.e.,
> > Firewall, Defender, etc. are still individually accessible and working fine
> > with my Norton 360 v2. However all links to the Security Center page:
> > Welcome Center, Control Panel, and Help & Support no longer work. I've tried
> > the System File checker and System Restore utilities to no avail.
> >
> > Short of reinstalling Windows Vista and its SP1, is there anything else I
> > can try?

Just returning the favor, MS Tech Support finally replied and SOLVED the
problem: A CORRUPTED REPOSITORY. I quote below their solution procedure ...

1. Click Start button, type “cmd” in the search box.
2. On the program results list, right click the “cmd.exe” and choose “run as
administrator”.
3. In the command window, type the following commands and press Enter, one
by one. (Answer "Y" to the query after the first command below executes)

net stop winmgmt

cd /d %windir%\system32\wbem

ren repository repository.old

net start winmgmt

4. Restart the computer

Best regards to all!



"Engel" wrote:

> Hi Alexander,
>
> Thanks for posting back. That's always a nice gesture when we get back a post
> indicating if the suggestions were helpful or not.
>
>
> Жж(¯`·._.·Ǝиçel·._.·´¯)жЖ
>
>
> "Alexander_Phils" wrote:
>
> > To Christopher, Mowgreen [MVP], Engel:
> >
> > Thank you all for the trouble.
> >
> > To Christopher: no it's not. All active links to the Security Center page
> > at the Welcome Center, Control Panel, and at the Help & Supprt Section of
> > Windows Vista are all visible. But when I click on them, I only see HDD
> > activity and then ... nothing. Since the File System checker reports
> > everything is ok, I suspect that only my registry may have been corrupted;
> > all system files may still be intact. Moreover, the System Restore utility
> > could not restore my system to restore points before 13May due to a corrupted
> > registry(?) file that it requires.
> >
> > To Mowgreen [MVP]: I have been using Norton 360 v1 since Aug2007 and just
> > updated to v2 last week. I never had any problems with it and Windows Vista
> > until this. Two virus attacks were blocked by Norton 360 on 12May. It may
> > have affected my Norton 360 v2 and Windows Vista SP1 but I only noticed the
> > problems on 13May, or; the interaction between Windows Vista and Norton 360
> > v2 while responding to the attack may have been the cause. At any rate,
> > Symantec suggested that I re-install v2, and I have. Everything is working
> > fine now, except of course, I cannot access the Security Center although I
> > can access and make changes to the individual components at the Control Panel.
> >
> > Meanwhile, Microsoft Tech Support has not responded yet.
> >
> > To Engel: thanks for the lead. I have taken a gander at www.blackviper.com.
> > Some pretty powerful stuff there and may be way over my head, but I will
> > pursue that channel if Microsoft Tech Support cannot help.
> >
> > "Alexander_Phils" wrote:
> >
> > > I've lost access to the Security Center page. All components, i.e.,
> > > Firewall, Defender, etc. are still individually accessible and working fine
> > > with my Norton 360 v2. However all links to the Security Center page:
> > > Welcome Center, Control Panel, and Help & Support no longer work. I've tried
> > > the System File checker and System Restore utilities to no avail.
> > >
> > > Short of reinstalling Windows Vista and its SP1, is there anything else I
> > > can try?