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Screen Refresh - Terminal server Client

 
 
Cor
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      7th Jan 2004
I have a customer running Windows 2000 and uses terminal
Services to access an application on the server with an
SQL database behind it.
During one part of the process, a matrix calculation
takes place and the screen becomes static with only an
update on the status line indicating the number of
records processed.
When I test this on my Laptop running WIN2000 it works
fine but on this customers PC the status line does not
update.
He has 256 Mb memory installed and a 64Mb Intel(R)
Extreme Graphics Controller.
I had him check on the menory status and he is not
swapping to disk.

Any suggestions?

 
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Cor
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      7th Jan 2004
Oops E-mail messed up
>-----Original Message-----
>I have a customer running Windows 2000 and uses terminal
>Services to access an application on the server with an
>SQL database behind it.
>During one part of the process, a matrix calculation
>takes place and the screen becomes static with only an
>update on the status line indicating the number of
>records processed.
>When I test this on my Laptop running WIN2000 it works
>fine but on this customers PC the status line does not
>update.
>He has 256 Mb memory installed and a 64Mb Intel(R)
>Extreme Graphics Controller.
>I had him check on the menory status and he is not
>swapping to disk.
>
>Any suggestions?
>
>.
>

 
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Matthew Harris [MVP]
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Posts: n/a
 
      7th Jan 2004
Have you tried giving the customer a different version of
the RDP terminal services client?

-M

>-----Original Message-----
>Oops E-mail messed up
>>-----Original Message-----
>>I have a customer running Windows 2000 and uses terminal
>>Services to access an application on the server with an
>>SQL database behind it.
>>During one part of the process, a matrix calculation
>>takes place and the screen becomes static with only an
>>update on the status line indicating the number of
>>records processed.
>>When I test this on my Laptop running WIN2000 it works
>>fine but on this customers PC the status line does not
>>update.
>>He has 256 Mb memory installed and a 64Mb Intel(R)
>>Extreme Graphics Controller.
>>I had him check on the menory status and he is not
>>swapping to disk.
>>
>>Any suggestions?
>>
>>.
>>

>.
>

 
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