When I got windows xp home edition and hooked up by HP
ScanJet 4100C it worked just fine. Now the computer
decided I don't have a scanner or doesn't recognize it.
I have tried to re install it but can't and the
connections are are there. I think I have to download
something from HP but I have no idea what it is. Help.
Thanks

You really got it to work? I had the same scanner and when I got XP Pro the
scanner wouldn't work, HP said that they didn't write drivers for xp and I
was out of luck. I really needed my scanner so I bit the bullet and bought
another one... (4570) I don't like it as well as the much less expensive
4100...

Rina


"denise" <(E-Mail Removed)> wrote in message
news:0bc101c36688$22a3a040$(E-Mail Removed)...
> When I got windows xp home edition and hooked up by HP
> ScanJet 4100C it worked just fine. Now the computer
> decided I don't have a scanner or doesn't recognize it.
> I have tried to re install it but can't and the
> connections are are there. I think I have to download
> something from HP but I have no idea what it is. Help.
> Thanks

Does this article from the HP site address your problem:

HP Scanjet - Resolving 'Scanner Not Found' Errors Associated
with Code 19 in Microsoft(R) Windows 2000 and XP
http://tinyurl.com/kjw4

--

John Inzer
Picture It! MVP
return e-mail disabled


"denise" <(E-Mail Removed)> wrote in message
news:0bc101c36688$22a3a040$(E-Mail Removed)...
> When I got windows xp home edition and hooked up by HP
> ScanJet 4100C it worked just fine. Now the computer
> decided I don't have a scanner or doesn't recognize it.
> I have tried to re install it but can't and the
> connections are are there. I think I have to download
> something from HP but I have no idea what it is. Help.
> Thanks

"Rina" wrote:
> You really got it to work? I had the same scanner and when I got XP Pro
the
> scanner wouldn't work, HP said that they didn't write drivers for xp and I
> was out of luck. I really needed my scanner so I bit the bullet and
bought
> another one... (4570) I don't like it as well as the much less expensive
> 4100...
====================================
According to the following KB article....WinXP
includes drivers for your HP 4100c scanner.

(293356) Windows XP: List of Scanners That Are Supported by
Windows Image Acquisition
http://support.microsoft.com/default...b;en-us;293356

Have you tried uninstalling all of your scanners and
then restarting your computer with the 4100c connected
and turned on? Maybe WinXP will recognize new
hardware and install the driver for you.

Also, theres a WinXP update for your 4100c at the
following site (I suspect this is an update for the driver
that WinXP installs):

hp scanjet 4100c scanner drivers
http://tinyurl.com/kjvy

And...if that fails...it might be worth a try to install the
Win2000 drivers.

--

John Inzer
Picture It! MVP
return e-mail disabled

You're welcome.

You are correct...the WinXP drivers are
somewhat limited but at least they allow
you to use your hardware.

At least you're still using your scanner )

Thanks for the update.

--

John Inzer
Picture It! MVP
return e-mail disabled


"Rina" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Thanks, I found this link last night ... The odd thing is that this wasn't
> there 8 months ago when I needed it, yet the date on the file goes way
back.
>
> Actually XP did run the scanner, just the software that I was used to
using
> wouldn't work. Like doing a one button copy... and scanning to my fax.
>
> Maybe I was in such a panic when I was looking that I missed it!
> I've put the scanner back with the windows 98 machine that we bought it
> with...
>
> Thanks, It's nice to know that help is so close by.
>
>
> Rina
>
>
> "John Inzer" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > ====================================
> > According to the following KB article....WinXP
> > includes drivers for your HP 4100c scanner.
> >
> > (293356) Windows XP: List of Scanners That Are Supported by
> > Windows Image Acquisition
> > http://support.microsoft.com/default...b;en-us;293356
> >
> > Have you tried uninstalling all of your scanners and
> > then restarting your computer with the 4100c connected
> > and turned on? Maybe WinXP will recognize new
> > hardware and install the driver for you.
> >
> > Also, theres a WinXP update for your 4100c at the
> > following site (I suspect this is an update for the driver
> > that WinXP installs):
> >
> > hp scanjet 4100c scanner drivers
> > http://tinyurl.com/kjvy
> >
> > And...if that fails...it might be worth a try to install the
> > Win2000 drivers.
> >
> > --
> >
> > John Inzer
> > Picture It! MVP
> > return e-mail disabled
> >
> >
> >
> >
>
>