After a windows 2000 problem, I don't succeed in reinstalling HP
Precisionscan Pro 3.1.Msi. It's the last thing I need to reinstall.
I have a 1625 Error This installation is forbidden by system policy. Contact
your system administrator.
The MSI*.LOG file contains :
=== Verbose logging started: 08/01/2004 23:55:59 Build type: SHIP UNICODE
2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===
MSI (c) (FCC): Resetting cached policy values
MSI (c) (FCC): Machine policy value 'Debug' is 7
MSI (c) (FCC): ******* RunEngine:
******* Product: G:\HP\scanjet 5490c\Windows
2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
******* Action:
******* CommandLine: HP5400C="Yes" TRANSFORMS="1036.MST"
MSI (c) (FCC): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (FCC): Cloaking enabled.
MSI (c) (FCC): End dialog not enabled
MSI (c) (FCC): Original package ==> G:\HP\scanjet 5490c\Windows
2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
MSI (c) (FCC): Package we're running from ==>
C:\DOCUME~1\jfbecan\LOCALS~1\Temp\59e3d7.msi
MSI (c) (FCC): APPCOMPAT: looking for appcompat database entry with
ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
MSI (c) (FCC): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (FCC): APPCOMPAT: looking for appcompat database entry with
ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
MSI (c) (FCC): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (FCC): Transforms are not secure.
MSI (c) (FCC): Note: 1: 2262 2: Control 3: -2147287038
MSI (c) (FCC): Command Line: HP5400C=Yes TRANSFORMS=1036.MST
CURRENTDIRECTORY=G:\HP\scanjet 5490c\Windows 2000\sj668 CLIENTUILEVEL=0
CLIENTPROCESSID=2300 %HOMEPATH=\Documents and Settings\jfbecan %HOMEDRIVE=C:
%HOMESHARE=
MSI (c) (FCC): Product Code passed to Engine.Initialize: ''
MSI (c) (FCC): Product Code from property table before transforms:
'{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
MSI (c) (FCC): Product Code from property table after transforms:
'{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
MSI (c) (FCC): Product registered: entering maintenance mode
MSI (c) (FCC): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (FCC): Note: 1: 2720 2: 2
L'installation est interdite par la stratégie du système. Contactez votre
administrateur système.
G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
MSI (c) (FCC): MainEngineThread is returning 1625
=== Verbose logging stopped: 08/01/2004 23:56:00 ===

Is there a mean to know why there is such problem with this file ?

How can I bypass this 1625 Error to reinstall entirely the package ?

I installed Windows Installer SDK and Orca, is there help file for Orca ?

Thanks

JF BECAN

As it states 'a system policy' has been set to forbid you installing the
MSI, its probably AlwaysInstallElevated or DisableMSI

Take a look at
http://msdn.microsoft.com/library/de...us/msi/setup/m
achine_policies.asp and see if any of these policies are set.

N

"Jean-Francois Becan" <(E-Mail Removed)> wrote in message
news:#(E-Mail Removed)...
> After a windows 2000 problem, I don't succeed in reinstalling HP
> Precisionscan Pro 3.1.Msi. It's the last thing I need to reinstall.
> I have a 1625 Error This installation is forbidden by system policy.
Contact
> your system administrator.
> The MSI*.LOG file contains :
> === Verbose logging started: 08/01/2004 23:55:59 Build type: SHIP
UNICODE
> 2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===
> MSI (c) (FCC): Resetting cached policy values
> MSI (c) (FCC): Machine policy value 'Debug' is 7
> MSI (c) (FCC): ******* RunEngine:
> ******* Product: G:\HP\scanjet 5490c\Windows
> 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
> ******* Action:
> ******* CommandLine: HP5400C="Yes" TRANSFORMS="1036.MST"
> MSI (c) (FCC): Machine policy value 'DisableUserInstalls' is 0
> MSI (c) (FCC): Cloaking enabled.
> MSI (c) (FCC): End dialog not enabled
> MSI (c) (FCC): Original package ==> G:\HP\scanjet 5490c\Windows
> 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
> MSI (c) (FCC): Package we're running from ==>
> C:\DOCUME~1\jfbecan\LOCALS~1\Temp\59e3d7.msi
> MSI (c) (FCC): APPCOMPAT: looking for appcompat database entry with
> ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> MSI (c) (FCC): APPCOMPAT: no matching ProductCode found in database.
> MSI (c) (FCC): APPCOMPAT: looking for appcompat database entry with
> ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> MSI (c) (FCC): APPCOMPAT: no matching ProductCode found in database.
> MSI (c) (FCC): Transforms are not secure.
> MSI (c) (FCC): Note: 1: 2262 2: Control 3: -2147287038
> MSI (c) (FCC): Command Line: HP5400C=Yes TRANSFORMS=1036.MST
> CURRENTDIRECTORY=G:\HP\scanjet 5490c\Windows 2000\sj668 CLIENTUILEVEL=0
> CLIENTPROCESSID=2300 %HOMEPATH=\Documents and Settings\jfbecan
%HOMEDRIVE=C:
> %HOMESHARE=
> MSI (c) (FCC): Product Code passed to Engine.Initialize: ''
> MSI (c) (FCC): Product Code from property table before transforms:
> '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> MSI (c) (FCC): Product Code from property table after transforms:
> '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> MSI (c) (FCC): Product registered: entering maintenance mode
> MSI (c) (FCC): Entering CMsiConfigurationManager::SetLastUsedSource.
> MSI (c) (FCC): Note: 1: 2720 2: 2
> L'installation est interdite par la stratégie du système. Contactez votre
> administrateur système.
> G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP Precisionscan Pro
3.1.Msi
> MSI (c) (FCC): MainEngineThread is returning 1625
> === Verbose logging stopped: 08/01/2004 23:56:00 ===
>
> Is there a mean to know why there is such problem with this file ?
>
> How can I bypass this 1625 Error to reinstall entirely the package ?
>
> I installed Windows Installer SDK and Orca, is there help file for Orca ?
>
> Thanks
>
> JF BECAN
>
>

I set some register values in
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer :
AllowLockdownBrowse = 1
AllowLockdownMedia = 1
AllowLockdownPatch = 1
AlwaysInstallElevated = 1 (also in
HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Installer)
Debug = 2
DisableMSI = 0
DisableUserInstalls = 0
LimitSystemRestoreCheckpointing = 0
Logging = voicewarmup

But I have always the same problem : I have a 1625 Error "This installation
is forbidden by system policy. Contact your system administrator."

LOG File contains :
=== Verbose logging started: 10/01/2004 15:11:57 Build type: SHIP UNICODE
2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===MSI (c)
(2C:74): Resetting cached policy values

MSI (c) (2C:74): Machine policy value 'Debug' is 2

MSI (c) (2C:74): ******* RunEngine:

******* Product: G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP
Precisionscan Pro 3.1.Msi

******* Action:

******* CommandLine: **********

MSI (c) (2C:74): Machine policy value 'DisableUserInstalls' is 1

MSI (c) (2C:74): Cloaking enabled.

MSI (c) (2C:74): End dialog not enabled

MSI (c) (2C:74): Original package ==> G:\HP\scanjet 5490c\Windows
2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi

MSI (c) (2C:74): Package we're running from ==>
C:\DOCUME~1\jfbecan\LOCALS~1\Temp\27ffce.msi

MSI (c) (2C:74): APPCOMPAT: looking for appcompat database entry with
ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.

MSI (c) (2C:74): APPCOMPAT: no matching ProductCode found in database.

MSI (c) (2C:74): APPCOMPAT: looking for appcompat database entry with
ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.

MSI (c) (2C:74): APPCOMPAT: no matching ProductCode found in database.

MSI (c) (2C:74): Transforms are not secure.

MSI (c) (2C:74): Note: 1: 2262 2: Control 3: -2147287038

MSI (c) (2C:74): Command Line: HP5400C=Yes TRANSFORMS=1036.MST
CURRENTDIRECTORY=G:\HP\scanjet 5490c\Windows 2000\sj668 CLIENTUILEVEL=0
CLIENTPROCESSID=2092 %HOMEPATH=\Documents and Settings\jfbecan %HOMEDRIVE=C:
%HOMESHARE=

MSI (c) (2C:74): Product Code passed to Engine.Initialize: ''

MSI (c) (2C:74): Product Code from property table before transforms:
'{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'

MSI (c) (2C:74): Product Code from property table after transforms:
'{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'

MSI (c) (2C:74): Product registered: entering maintenance mode

MSI (c) (2C:74): Entering CMsiConfigurationManager::SetLastUsedSource.

MSI (c) (2C:74): Note: 1: 2720 2: 2

L'installation est interdite par la stratégie du système. Contactez votre
administrateur système.

G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi

MSI (c) (2C:74): MainEngineThread is returning 1625

=== Verbose logging stopped: 10/01/2004 15:11:57 ===



Is there a mean to know clearly why does this 1625 error occur ?

Thanks


"nsperry" <(E-Mail Removed)> a écrit dans le message de
news:(E-Mail Removed)...
> As it states 'a system policy' has been set to forbid you installing the
> MSI, its probably AlwaysInstallElevated or DisableMSI
>
> Take a look at
>
http://msdn.microsoft.com/library/de...us/msi/setup/m
> achine_policies.asp and see if any of these policies are set.
>
> N
>
> "Jean-Francois Becan" <(E-Mail Removed)> wrote in message
> news:#(E-Mail Removed)...
> > After a windows 2000 problem, I don't succeed in reinstalling HP
> > Precisionscan Pro 3.1.Msi. It's the last thing I need to reinstall.
> > I have a 1625 Error This installation is forbidden by system policy.
> Contact
> > your system administrator.
> > The MSI*.LOG file contains :
> > === Verbose logging started: 08/01/2004 23:55:59 Build type: SHIP
> UNICODE
> > 2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===
> > MSI (c) (FCC): Resetting cached policy values
> > MSI (c) (FCC): Machine policy value 'Debug' is 7
> > MSI (c) (FCC): ******* RunEngine:
> > ******* Product: G:\HP\scanjet 5490c\Windows
> > 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
> > ******* Action:
> > ******* CommandLine: HP5400C="Yes" TRANSFORMS="1036.MST"
> > MSI (c) (FCC): Machine policy value 'DisableUserInstalls' is 0
> > MSI (c) (FCC): Cloaking enabled.
> > MSI (c) (FCC): End dialog not enabled
> > MSI (c) (FCC): Original package ==> G:\HP\scanjet 5490c\Windows
> > 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
> > MSI (c) (FCC): Package we're running from ==>
> > C:\DOCUME~1\jfbecan\LOCALS~1\Temp\59e3d7.msi
> > MSI (c) (FCC): APPCOMPAT: looking for appcompat database entry with
> > ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> > MSI (c) (FCC): APPCOMPAT: no matching ProductCode found in database.
> > MSI (c) (FCC): APPCOMPAT: looking for appcompat database entry with
> > ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> > MSI (c) (FCC): APPCOMPAT: no matching ProductCode found in database.
> > MSI (c) (FCC): Transforms are not secure.
> > MSI (c) (FCC): Note: 1: 2262 2: Control 3: -2147287038
> > MSI (c) (FCC): Command Line: HP5400C=Yes TRANSFORMS=1036.MST
> > CURRENTDIRECTORY=G:\HP\scanjet 5490c\Windows 2000\sj668 CLIENTUILEVEL=0
> > CLIENTPROCESSID=2300 %HOMEPATH=\Documents and Settings\jfbecan
> %HOMEDRIVE=C:
> > %HOMESHARE=
> > MSI (c) (FCC): Product Code passed to Engine.Initialize: ''
> > MSI (c) (FCC): Product Code from property table before transforms:
> > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > MSI (c) (FCC): Product Code from property table after transforms:
> > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > MSI (c) (FCC): Product registered: entering maintenance mode
> > MSI (c) (FCC): Entering CMsiConfigurationManager::SetLastUsedSource.
> > MSI (c) (FCC): Note: 1: 2720 2: 2
> > L'installation est interdite par la stratégie du système. Contactez
votre
> > administrateur système.
> > G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP Precisionscan Pro
> 3.1.Msi
> > MSI (c) (FCC): MainEngineThread is returning 1625
> > === Verbose logging stopped: 08/01/2004 23:56:00 ===
> >
> > Is there a mean to know why there is such problem with this file ?
> >
> > How can I bypass this 1625 Error to reinstall entirely the package ?
> >
> > I installed Windows Installer SDK and Orca, is there help file for Orca
?
> >
> > Thanks
> >
> > JF BECAN
> >
> >
>
>

According to your log file:

MSI (c) (2C:74): Machine policy value 'DisableUserInstalls' is 1

Which means a Machine Policy has been set in:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer\DisableUser
Installs = 1

The DisableUserInstalls is a Machine Policy and should not be set in HKCU as
you've done, I actually think it ignores it anyway.

From the description from TechNet:

"If this policy is not set, the installer searches the registry for products
in the following order: managed products registered as per-user, unmanaged
products registered as per-user, and finally products registered as
per-machine.
If this policy is set to 1, the installer ignores all products registered as
per-user and only searches for products registered as per-machine. An
attempt to perform a per-user installation causes the installer to display
an error message and stops the installation.

Available with Windows Installer version 2.0 and later versions."

If ALLUSERS is not set, the installer does a per-user installation. If the
ALLUSERS property is set to 1, the installer attempts a per-machine
installation. The per-machine installation succeeds only if the user has
administrative access privileges on the computer. If ALLUSERS is set to 2,
the installer first attempts a per-machine installation. In this case, the
per-machine installation succeeds only if the user has administrative access
privileges on the computer, otherwise the installer does a per-user
installation. If ALLUSERS is set to 2, the installer always resets ALLUSERS
property to null or 1 based upon whether it determines to do a per-user or a
per-machine installation.

The best way to overcome your problem is the install your MSI as a
administrator. Quite simply your system administrators don't want people
installing MSI's or more to the point ones which are a per-user install.

N





"Jean-Francois Becan" <(E-Mail Removed)> wrote in message
news:ulGJ#(E-Mail Removed)...
> I set some register values in
> HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer :
> AllowLockdownBrowse = 1
> AllowLockdownMedia = 1
> AllowLockdownPatch = 1
> AlwaysInstallElevated = 1 (also in
> HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Installer)
> Debug = 2
> DisableMSI = 0
> DisableUserInstalls = 0
> LimitSystemRestoreCheckpointing = 0
> Logging = voicewarmup
>
> But I have always the same problem : I have a 1625 Error "This
installation
> is forbidden by system policy. Contact your system administrator."
>
> LOG File contains :
> === Verbose logging started: 10/01/2004 15:11:57 Build type: SHIP UNICODE
> 2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===MSI (c)
> (2C:74): Resetting cached policy values
>
> MSI (c) (2C:74): Machine policy value 'Debug' is 2
>
> MSI (c) (2C:74): ******* RunEngine:
>
> ******* Product: G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP
> Precisionscan Pro 3.1.Msi
>
> ******* Action:
>
> ******* CommandLine: **********
>
> MSI (c) (2C:74): Machine policy value 'DisableUserInstalls' is 1
>
> MSI (c) (2C:74): Cloaking enabled.
>
> MSI (c) (2C:74): End dialog not enabled
>
> MSI (c) (2C:74): Original package ==> G:\HP\scanjet 5490c\Windows
> 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
>
> MSI (c) (2C:74): Package we're running from ==>
> C:\DOCUME~1\jfbecan\LOCALS~1\Temp\27ffce.msi
>
> MSI (c) (2C:74): APPCOMPAT: looking for appcompat database entry with
> ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
>
> MSI (c) (2C:74): APPCOMPAT: no matching ProductCode found in database.
>
> MSI (c) (2C:74): APPCOMPAT: looking for appcompat database entry with
> ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
>
> MSI (c) (2C:74): APPCOMPAT: no matching ProductCode found in database.
>
> MSI (c) (2C:74): Transforms are not secure.
>
> MSI (c) (2C:74): Note: 1: 2262 2: Control 3: -2147287038
>
> MSI (c) (2C:74): Command Line: HP5400C=Yes TRANSFORMS=1036.MST
> CURRENTDIRECTORY=G:\HP\scanjet 5490c\Windows 2000\sj668 CLIENTUILEVEL=0
> CLIENTPROCESSID=2092 %HOMEPATH=\Documents and Settings\jfbecan
%HOMEDRIVE=C:
> %HOMESHARE=
>
> MSI (c) (2C:74): Product Code passed to Engine.Initialize: ''
>
> MSI (c) (2C:74): Product Code from property table before transforms:
> '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
>
> MSI (c) (2C:74): Product Code from property table after transforms:
> '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
>
> MSI (c) (2C:74): Product registered: entering maintenance mode
>
> MSI (c) (2C:74): Entering CMsiConfigurationManager::SetLastUsedSource.
>
> MSI (c) (2C:74): Note: 1: 2720 2: 2
>
> L'installation est interdite par la stratégie du système. Contactez votre
> administrateur système.
>
> G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP Precisionscan Pro
3.1.Msi
>
> MSI (c) (2C:74): MainEngineThread is returning 1625
>
> === Verbose logging stopped: 10/01/2004 15:11:57 ===
>
>
>
> Is there a mean to know clearly why does this 1625 error occur ?
>
> Thanks
>
>
> "nsperry" <(E-Mail Removed)> a écrit dans le message de
> news:(E-Mail Removed)...
> > As it states 'a system policy' has been set to forbid you installing the
> > MSI, its probably AlwaysInstallElevated or DisableMSI
> >
> > Take a look at
> >
>
http://msdn.microsoft.com/library/de...us/msi/setup/m
> > achine_policies.asp and see if any of these policies are set.
> >
> > N
> >
> > "Jean-Francois Becan" <(E-Mail Removed)> wrote in message
> > news:#(E-Mail Removed)...
> > > After a windows 2000 problem, I don't succeed in reinstalling HP
> > > Precisionscan Pro 3.1.Msi. It's the last thing I need to reinstall.
> > > I have a 1625 Error This installation is forbidden by system policy.
> > Contact
> > > your system administrator.
> > > The MSI*.LOG file contains :
> > > === Verbose logging started: 08/01/2004 23:55:59 Build type: SHIP
> > UNICODE
> > > 2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===
> > > MSI (c) (FCC): Resetting cached policy values
> > > MSI (c) (FCC): Machine policy value 'Debug' is 7
> > > MSI (c) (FCC): ******* RunEngine:
> > > ******* Product: G:\HP\scanjet 5490c\Windows
> > > 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
> > > ******* Action:
> > > ******* CommandLine: HP5400C="Yes" TRANSFORMS="1036.MST"
> > > MSI (c) (FCC): Machine policy value 'DisableUserInstalls' is 0
> > > MSI (c) (FCC): Cloaking enabled.
> > > MSI (c) (FCC): End dialog not enabled
> > > MSI (c) (FCC): Original package ==> G:\HP\scanjet 5490c\Windows
> > > 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
> > > MSI (c) (FCC): Package we're running from ==>
> > > C:\DOCUME~1\jfbecan\LOCALS~1\Temp\59e3d7.msi
> > > MSI (c) (FCC): APPCOMPAT: looking for appcompat database entry with
> > > ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> > > MSI (c) (FCC): APPCOMPAT: no matching ProductCode found in database.
> > > MSI (c) (FCC): APPCOMPAT: looking for appcompat database entry with
> > > ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> > > MSI (c) (FCC): APPCOMPAT: no matching ProductCode found in database.
> > > MSI (c) (FCC): Transforms are not secure.
> > > MSI (c) (FCC): Note: 1: 2262 2: Control 3: -2147287038
> > > MSI (c) (FCC): Command Line: HP5400C=Yes TRANSFORMS=1036.MST
> > > CURRENTDIRECTORY=G:\HP\scanjet 5490c\Windows 2000\sj668
CLIENTUILEVEL=0
> > > CLIENTPROCESSID=2300 %HOMEPATH=\Documents and Settings\jfbecan
> > %HOMEDRIVE=C:
> > > %HOMESHARE=
> > > MSI (c) (FCC): Product Code passed to Engine.Initialize:
''
> > > MSI (c) (FCC): Product Code from property table before transforms:
> > > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > > MSI (c) (FCC): Product Code from property table after transforms:
> > > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > > MSI (c) (FCC): Product registered: entering maintenance mode
> > > MSI (c) (FCC): Entering CMsiConfigurationManager::SetLastUsedSource.
> > > MSI (c) (FCC): Note: 1: 2720 2: 2
> > > L'installation est interdite par la stratégie du système. Contactez
> votre
> > > administrateur système.
> > > G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP Precisionscan Pro
> > 3.1.Msi
> > > MSI (c) (FCC): MainEngineThread is returning 1625
> > > === Verbose logging stopped: 08/01/2004 23:56:00 ===
> > >
> > > Is there a mean to know why there is such problem with this file ?
> > >
> > > How can I bypass this 1625 Error to reinstall entirely the package ?
> > >
> > > I installed Windows Installer SDK and Orca, is there help file for
Orca
> ?
> > >
> > > Thanks
> > >
> > > JF BECAN
> > >
> > >
> >
> >
>
>

I certainly made a mistake, I retried to install "HP Precisionscan Pro
3.1.Msi" and I got this Log File ('DisableUserInstalls' is 0 as I set HKLM
value) :



=== Verbose logging started: 12/01/2004 02:13:58 Build type: SHIP UNICODE
2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===
MSI (c) (38:A8): Resetting cached policy values
MSI (c) (38:A8): Machine policy value 'Debug' is 2
MSI (c) (38:A8): ******* RunEngine:
******* Product: G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP
Precisionscan Pro 3.1.Msi
******* Action:
******* CommandLine: **********
MSI (c) (38:A8): Machine policy value 'DisableUserInstalls' is 0
MSI (c) (38:A8): Cloaking enabled.
MSI (c) (38:A8): End dialog not enabled
MSI (c) (38:A8): Original package ==> G:\HP\scanjet 5490c\Windows
2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
MSI (c) (38:A8): Package we're running from ==>
C:\DOCUME~1\jfbecan\LOCALS~1\Temp\cd6c2.msi
MSI (c) (38:A8): APPCOMPAT: looking for appcompat database entry with
ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
MSI (c) (38:A8): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (38:A8): APPCOMPAT: looking for appcompat database entry with
ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
MSI (c) (38:A8): APPCOMPAT: no matching ProductCode found in database.
MSI (c) (38:A8): Transforms are not secure.
MSI (c) (38:A8): Note: 1: 2262 2: Control 3: -2147287038
MSI (c) (38:A8): Command Line: HP5400C=Yes TRANSFORMS=1036.MST
CURRENTDIRECTORY=G:\HP\scanjet 5490c\Windows 2000\sj668 CLIENTUILEVEL=0
CLIENTPROCESSID=1848 %HOMEPATH=\Documents and Settings\jfbecan %HOMEDRIVE=C:
%HOMESHARE=
MSI (c) (38:A8): Product Code passed to Engine.Initialize: ''
MSI (c) (38:A8): Product Code from property table before transforms:
'{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
MSI (c) (38:A8): Product Code from property table after transforms:
'{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
MSI (c) (38:A8): Product registered: entering maintenance mode
MSI (c) (38:A8): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (38:A8): Note: 1: 2720 2: 2
L'installation est interdite par la stratégie du système. Contactez votre
administrateur système.
G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
MSI (c) (38:A8): MainEngineThread is returning 1625
=== Verbose logging stopped: 12/01/2004 02:13:59 ===


I am the administrator of this computer and install MSI with administrator
rights. I don't understand why I have this 1625 Error, I set nearly all
register values to enable the installation but I have same result.

Perhaps, is there a problem with Windows Installer. Is there a mean to
entirely uninstall it and then completly reinstall it to be sure there is no
problem with a DLL or an EXE file ?







"nsperry" <(E-Mail Removed) <private.php?do=newpm&u=>> a écrit dans le message
de <news:%(E-Mail Removed)>...> According to your log
file:
>
> MSI (c) (2C:74): Machine policy value 'DisableUserInstalls' is 1
>
> Which means a Machine Policy has been set in:
>
>
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer\DisableUser
> Installs = 1
>
> The DisableUserInstalls is a Machine Policy and should not be set in HKCU
as
> you've done, I actually think it ignores it anyway.
>
> From the description from TechNet:
>
> "If this policy is not set, the installer searches the registry for
products
> in the following order: managed products registered as per-user, unmanaged
> products registered as per-user, and finally products registered as
> per-machine.
> If this policy is set to 1, the installer ignores all products registered
as
> per-user and only searches for products registered as per-machine. An
> attempt to perform a per-user installation causes the installer to display
> an error message and stops the installation.
>
> Available with Windows Installer version 2.0 and later versions."
>
> If ALLUSERS is not set, the installer does a per-user installation. If the
> ALLUSERS property is set to 1, the installer attempts a per-machine
> installation. The per-machine installation succeeds only if the user has
> administrative access privileges on the computer. If ALLUSERS is set to 2,
> the installer first attempts a per-machine installation. In this case, the
> per-machine installation succeeds only if the user has administrative
access
> privileges on the computer, otherwise the installer does a per-user
> installation. If ALLUSERS is set to 2, the installer always resets
ALLUSERS
> property to null or 1 based upon whether it determines to do a per-user or
a
> per-machine installation.
>
> The best way to overcome your problem is the install your MSI as a
> administrator. Quite simply your system administrators don't want people
> installing MSI's or more to the point ones which are a per-user install.
>
> N
>
>
>
>
>
> "Jean-Francois Becan" <(E-Mail Removed)
<private.php?do=newpm&u=>> wrote in message
> news:ulGJ#(E-Mail Removed) <news:ulGJ>...
> > I set some register values in
> > HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer :
> > AllowLockdownBrowse = 1
> > AllowLockdownMedia = 1
> > AllowLockdownPatch = 1
> > AlwaysInstallElevated = 1 (also in
> > HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Installer)
> > Debug = 2
> > DisableMSI = 0
> > DisableUserInstalls = 0
> > LimitSystemRestoreCheckpointing = 0
> > Logging = voicewarmup
> >
> > But I have always the same problem : I have a 1625 Error "This
> installation
> > is forbidden by system policy. Contact your system administrator."
> >
....

> > Is there a mean to know clearly why does this 1625 error occur ?
> >
> > Thanks
> >
> >
> > "nsperry" <(E-Mail Removed) <private.php?do=newpm&u=>> a écrit dans le
message de
> > <news:(E-Mail Removed)>...
> > > As it states 'a system policy' has been set to forbid you installing
the
> > > MSI, its probably AlwaysInstallElevated or DisableMSI
> > >
> > > Take a look at
> > >
> >
>
<http://msdn.microsoft.com/library/de...-us/msi/setup/
m>
> > > achine_policies.asp and see if any of these policies are set.
> > >
> > > N
> > >
> > > "Jean-Francois Becan" <(E-Mail Removed) <private.php?do=newpm&u=>>
wrote in message
> > > news:#(E-Mail Removed) <news:>...
> > > > After a windows 2000 problem, I don't succeed in reinstalling HP
> > > > Precisionscan Pro 3.1.Msi. It's the last thing I need to reinstall.
> > > > I have a 1625 Error This installation is forbidden by system policy.
> > > Contact
> > > > your system administrator.
....

From the log file it seems the product is already installed in some way:

MSI (c) (38:A8): Product registered: entering maintenance mode
MSI (c) (38:A8): Entering CMsiConfigurationManager::SetLastUsedSource.

Trying running msiexec /x {6B36DEBF-27D0-4B1E-858D-D397091C6C7D} from the
command line , which should uninstall the MSI, and see what message you get
back. Then try and install it again.

N

"Jean-Francois Becan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I certainly made a mistake, I retried to install "HP Precisionscan Pro
> 3.1.Msi" and I got this Log File ('DisableUserInstalls' is 0 as I set HKLM
> value) :
>
>
>
> === Verbose logging started: 12/01/2004 02:13:58 Build type: SHIP UNICODE
> 2.00.2600.1183 Calling process: C:\WINNT\system32\MSIEXEC.EXE ===
> MSI (c) (38:A8): Resetting cached policy values
> MSI (c) (38:A8): Machine policy value 'Debug' is 2
> MSI (c) (38:A8): ******* RunEngine:
> ******* Product: G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP
> Precisionscan Pro 3.1.Msi
> ******* Action:
> ******* CommandLine: **********
> MSI (c) (38:A8): Machine policy value 'DisableUserInstalls' is 0
> MSI (c) (38:A8): Cloaking enabled.
> MSI (c) (38:A8): End dialog not enabled
> MSI (c) (38:A8): Original package ==> G:\HP\scanjet 5490c\Windows
> 2000\sj668\hppspro\HP Precisionscan Pro 3.1.Msi
> MSI (c) (38:A8): Package we're running from ==>
> C:\DOCUME~1\jfbecan\LOCALS~1\Temp\cd6c2.msi
> MSI (c) (38:A8): APPCOMPAT: looking for appcompat database entry with
> ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> MSI (c) (38:A8): APPCOMPAT: no matching ProductCode found in database.
> MSI (c) (38:A8): APPCOMPAT: looking for appcompat database entry with
> ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> MSI (c) (38:A8): APPCOMPAT: no matching ProductCode found in database.
> MSI (c) (38:A8): Transforms are not secure.
> MSI (c) (38:A8): Note: 1: 2262 2: Control 3: -2147287038
> MSI (c) (38:A8): Command Line: HP5400C=Yes TRANSFORMS=1036.MST
> CURRENTDIRECTORY=G:\HP\scanjet 5490c\Windows 2000\sj668 CLIENTUILEVEL=0
> CLIENTPROCESSID=1848 %HOMEPATH=\Documents and Settings\jfbecan
%HOMEDRIVE=C:
> %HOMESHARE=
> MSI (c) (38:A8): Product Code passed to Engine.Initialize: ''
> MSI (c) (38:A8): Product Code from property table before transforms:
> '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> MSI (c) (38:A8): Product Code from property table after transforms:
> '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> MSI (c) (38:A8): Product registered: entering maintenance mode
> MSI (c) (38:A8): Entering CMsiConfigurationManager::SetLastUsedSource.
> MSI (c) (38:A8): Note: 1: 2720 2: 2
> L'installation est interdite par la stratégie du système. Contactez votre
> administrateur système.
> G:\HP\scanjet 5490c\Windows 2000\sj668\hppspro\HP Precisionscan Pro
3.1.Msi
> MSI (c) (38:A8): MainEngineThread is returning 1625
> === Verbose logging stopped: 12/01/2004 02:13:59 ===
>
>
> I am the administrator of this computer and install MSI with administrator
> rights. I don't understand why I have this 1625 Error, I set nearly all
> register values to enable the installation but I have same result.
>
> Perhaps, is there a problem with Windows Installer. Is there a mean to
> entirely uninstall it and then completly reinstall it to be sure there is
no
> problem with a DLL or an EXE file ?
>
>
>
>
>
>
>
> "nsperry" <(E-Mail Removed) <private.php?do=newpm&u=>> a écrit dans le message
> de <news:%(E-Mail Removed)>...> According to your
log
> file:
> >
> > MSI (c) (2C:74): Machine policy value 'DisableUserInstalls' is 1
> >
> > Which means a Machine Policy has been set in:
> >
> >
>
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer\DisableUser
> > Installs = 1
> >
> > The DisableUserInstalls is a Machine Policy and should not be set in
HKCU
> as
> > you've done, I actually think it ignores it anyway.
> >
> > From the description from TechNet:
> >
> > "If this policy is not set, the installer searches the registry for
> products
> > in the following order: managed products registered as per-user,
unmanaged
> > products registered as per-user, and finally products registered as
> > per-machine.
> > If this policy is set to 1, the installer ignores all products
registered
> as
> > per-user and only searches for products registered as per-machine. An
> > attempt to perform a per-user installation causes the installer to
display
> > an error message and stops the installation.
> >
> > Available with Windows Installer version 2.0 and later versions."
> >
> > If ALLUSERS is not set, the installer does a per-user installation. If
the
> > ALLUSERS property is set to 1, the installer attempts a per-machine
> > installation. The per-machine installation succeeds only if the user has
> > administrative access privileges on the computer. If ALLUSERS is set to
2,
> > the installer first attempts a per-machine installation. In this case,
the
> > per-machine installation succeeds only if the user has administrative
> access
> > privileges on the computer, otherwise the installer does a per-user
> > installation. If ALLUSERS is set to 2, the installer always resets
> ALLUSERS
> > property to null or 1 based upon whether it determines to do a per-user
or
> a
> > per-machine installation.
> >
> > The best way to overcome your problem is the install your MSI as a
> > administrator. Quite simply your system administrators don't want people
> > installing MSI's or more to the point ones which are a per-user install.
> >
> > N
> >
> >
> >
> >
> >
> > "Jean-Francois Becan" <(E-Mail Removed)
> <private.php?do=newpm&u=>> wrote in message
> > news:ulGJ#(E-Mail Removed) <news:ulGJ>...
> > > I set some register values in
> > > HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer :
> > > AllowLockdownBrowse = 1
> > > AllowLockdownMedia = 1
> > > AllowLockdownPatch = 1
> > > AlwaysInstallElevated = 1 (also in
> > > HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Installer)
> > > Debug = 2
> > > DisableMSI = 0
> > > DisableUserInstalls = 0
> > > LimitSystemRestoreCheckpointing = 0
> > > Logging = voicewarmup
> > >
> > > But I have always the same problem : I have a 1625 Error "This
> > installation
> > > is forbidden by system policy. Contact your system administrator."
> > >
> ...
>
> > > Is there a mean to know clearly why does this 1625 error occur ?
> > >
> > > Thanks
> > >
> > >
> > > "nsperry" <(E-Mail Removed) <private.php?do=newpm&u=>> a écrit dans le
> message de
> > > <news:(E-Mail Removed)>...
> > > > As it states 'a system policy' has been set to forbid you installing
> the
> > > > MSI, its probably AlwaysInstallElevated or DisableMSI
> > > >
> > > > Take a look at
> > > >
> > >
> >
>
<http://msdn.microsoft.com/library/de...-us/msi/setup/
> m>
> > > > achine_policies.asp and see if any of these policies are set.
> > > >
> > > > N
> > > >
> > > > "Jean-Francois Becan" <(E-Mail Removed)
<private.php?do=newpm&u=>>
> wrote in message
> > > > news:#(E-Mail Removed) <news:>...
> > > > > After a windows 2000 problem, I don't succeed in reinstalling HP
> > > > > Precisionscan Pro 3.1.Msi. It's the last thing I need to
reinstall.
> > > > > I have a 1625 Error This installation is forbidden by system
policy.
> > > > Contact
> > > > > your system administrator.
> ...
>
>

Thank a lot for your help.

I tried "msiexec /x {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}"

and obtained the following Log File :



=== Verbose logging started: 12/01/2004 20:58:47 Build type: SHIP UNICODE
2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe ===
MSI (c) (00:50): Resetting cached policy values
MSI (c) (00:50): Machine policy value 'Debug' is 2
MSI (c) (00:50): ******* RunEngine:
******* Product: {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
******* Action:
******* CommandLine: **********
MSI (c) (00:50): Client-side and UI is none or basic: Running entire install
on the server.
MSI (c) (00:50): Grabbed execution mutex.
MSI (c) (00:50): Cloaking enabled.
MSI (c) (00:50): Incrementing counter to disable shutdown. Counter after
increment: 0
MSI (s) (B00): Resetting cached policy values
MSI (s) (B00): Machine policy value 'Debug' is 2
MSI (s) (B00): ******* RunEngine:
******* Product: {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
******* Action:
******* CommandLine: **********
MSI (s) (B00): Machine policy value 'DisableUserInstalls' is 0
MSI (s) (B00): Setting cached product context: machine assigned for
product: FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): End dialog not enabled
MSI (s) (B00): Original package ==> C:\WINNT\Installer\2e1eae.msi
MSI (s) (B00): Package we're running from ==>
C:\WINNT\Installer\2e1eae.msi
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): APPCOMPAT: looking for appcompat database entry with
ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
MSI (s) (B00): APPCOMPAT: no matching ProductCode found in database.
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): APPCOMPAT: looking for appcompat database entry with
ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
MSI (s) (B00): APPCOMPAT: no matching ProductCode found in database.
MSI (s) (B00): Transforms are not secure.
MSI (s) (B00): Note: 1: 2262 2: Control 3: -2147287038
MSI (s) (B00): Command Line: REMOVE=ALL CURRENTDIRECTORY=C:\Documents and
Settings\jfbecan CLIENTUILEVEL=2 CLIENTPROCESSID=2048 %HOMEPATH=\Documents
and Settings\jfbecan %HOMEDRIVE=C: %HOMESHARE=
MSI (s) (B00): Product Code passed to Engine.Initialize:
'{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
MSI (s) (B00): Product Code from property table before transforms:
'{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
MSI (s) (B00): Product Code from property table after transforms:
'{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
MSI (s) (B00): Product registered: entering maintenance mode
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
MSI (s) (B00): Using cached product context: machine assigned for product:
FBED63B60D72E1B458D83D7990C1C6D7
Une autre version de ce produit est déjà installée. L'installation de cette
version ne peut pas continuer. Pour configurer ou supprimer la version
existante de ce produit utilisez Ajout/Suppression de programmes depuis le
Panneau de configuration.
{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
MSI (s) (B00): MainEngineThread is returning 1638
MSI (c) (00:50): Decrementing counter to disable shutdown. If counter >= 0,
shutdown will be denied. Counter after decrement: -1
MSI (c) (00:50): MainEngineThread is returning 1638
=== Verbose logging stopped: 12/01/2004 20:58:48 ===


A dialog box appeared telling me another installation is present.



Jean-Francois BECAN





"nsperry" <(E-Mail Removed)> a écrit dans le message de
news:(E-Mail Removed)...
> From the log file it seems the product is already installed in some way:
>
> MSI (c) (38:A8): Product registered: entering maintenance mode
> MSI (c) (38:A8): Entering CMsiConfigurationManager::SetLastUsedSource.
>
> Trying running msiexec /x {6B36DEBF-27D0-4B1E-858D-D397091C6C7D} from the
> command line , which should uninstall the MSI, and see what message you
get
> back. Then try and install it again.
>

Did you get this message while uninstalling the product using "msiexec /x
{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}" ??

Does the follwoing registry key exist:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current
Version\Uninstall\{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}

and what value does UninstallString have?

"Jean-Francois Becan" <(E-Mail Removed)> wrote in message
news:#(E-Mail Removed)...
> Thank a lot for your help.
>
> I tried "msiexec /x {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}"
>
> and obtained the following Log File :
>
>
>
> === Verbose logging started: 12/01/2004 20:58:47 Build type: SHIP
UNICODE
> 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe ===
> MSI (c) (00:50): Resetting cached policy values
> MSI (c) (00:50): Machine policy value 'Debug' is 2
> MSI (c) (00:50): ******* RunEngine:
> ******* Product: {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
> ******* Action:
> ******* CommandLine: **********
> MSI (c) (00:50): Client-side and UI is none or basic: Running entire
install
> on the server.
> MSI (c) (00:50): Grabbed execution mutex.
> MSI (c) (00:50): Cloaking enabled.
> MSI (c) (00:50): Incrementing counter to disable shutdown. Counter after
> increment: 0
> MSI (s) (B00): Resetting cached policy values
> MSI (s) (B00): Machine policy value 'Debug' is 2
> MSI (s) (B00): ******* RunEngine:
> ******* Product: {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
> ******* Action:
> ******* CommandLine: **********
> MSI (s) (B00): Machine policy value 'DisableUserInstalls' is 0
> MSI (s) (B00): Setting cached product context: machine assigned for
> product: FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): End dialog not enabled
> MSI (s) (B00): Original package ==> C:\WINNT\Installer\2e1eae.msi
> MSI (s) (B00): Package we're running from ==>
> C:\WINNT\Installer\2e1eae.msi
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): APPCOMPAT: looking for appcompat database entry with
> ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> MSI (s) (B00): APPCOMPAT: no matching ProductCode found in database.
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): APPCOMPAT: looking for appcompat database entry with
> ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> MSI (s) (B00): APPCOMPAT: no matching ProductCode found in database.
> MSI (s) (B00): Transforms are not secure.
> MSI (s) (B00): Note: 1: 2262 2: Control 3: -2147287038
> MSI (s) (B00): Command Line: REMOVE=ALL CURRENTDIRECTORY=C:\Documents
and
> Settings\jfbecan CLIENTUILEVEL=2 CLIENTPROCESSID=2048 %HOMEPATH=\Documents
> and Settings\jfbecan %HOMEDRIVE=C: %HOMESHARE=
> MSI (s) (B00): Product Code passed to Engine.Initialize:
> '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> MSI (s) (B00): Product Code from property table before transforms:
> '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> MSI (s) (B00): Product Code from property table after transforms:
> '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> MSI (s) (B00): Product registered: entering maintenance mode
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> MSI (s) (B00): Using cached product context: machine assigned for
product:
> FBED63B60D72E1B458D83D7990C1C6D7
> Une autre version de ce produit est déjà installée. L'installation de
cette
> version ne peut pas continuer. Pour configurer ou supprimer la version
> existante de ce produit utilisez Ajout/Suppression de programmes depuis le
> Panneau de configuration.
> {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
> MSI (s) (B00): MainEngineThread is returning 1638
> MSI (c) (00:50): Decrementing counter to disable shutdown. If counter >=
0,
> shutdown will be denied. Counter after decrement: -1
> MSI (c) (00:50): MainEngineThread is returning 1638
> === Verbose logging stopped: 12/01/2004 20:58:48 ===
>
>
> A dialog box appeared telling me another installation is present.
>
>
>
> Jean-Francois BECAN
>
>
>
>
>
> "nsperry" <(E-Mail Removed)> a écrit dans le message de
> news:(E-Mail Removed)...
> > From the log file it seems the product is already installed in some way:
> >
> > MSI (c) (38:A8): Product registered: entering maintenance mode
> > MSI (c) (38:A8): Entering CMsiConfigurationManager::SetLastUsedSource.
> >
> > Trying running msiexec /x {6B36DEBF-27D0-4B1E-858D-D397091C6C7D} from
the
> > command line , which should uninstall the MSI, and see what message you
> get
> > back. Then try and install it again.
> >
>
>

Another thing to do is run the Windows Installer Cleanup Utility
http://support.microsoft.com/default...b;EN-US;238413. This utility
cleans up registry
information left be a corrupt Windows Installer package. I would strongly
recommend you backup your registry before you run this though.

N

"nsperry" <(E-Mail Removed)> wrote in message
news:#(E-Mail Removed)...
> Did you get this message while uninstalling the product using "msiexec /x
> {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}" ??
>
> Does the follwoing registry key exist:
>
> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current
> Version\Uninstall\{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
>
> and what value does UninstallString have?
>
> "Jean-Francois Becan" <(E-Mail Removed)> wrote in message
> news:#(E-Mail Removed)...
> > Thank a lot for your help.
> >
> > I tried "msiexec /x {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}"
> >
> > and obtained the following Log File :
> >
> >
> >
> > === Verbose logging started: 12/01/2004 20:58:47 Build type: SHIP
> UNICODE
> > 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe ===
> > MSI (c) (00:50): Resetting cached policy values
> > MSI (c) (00:50): Machine policy value 'Debug' is 2
> > MSI (c) (00:50): ******* RunEngine:
> > ******* Product: {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
> > ******* Action:
> > ******* CommandLine: **********
> > MSI (c) (00:50): Client-side and UI is none or basic: Running entire
> install
> > on the server.
> > MSI (c) (00:50): Grabbed execution mutex.
> > MSI (c) (00:50): Cloaking enabled.
> > MSI (c) (00:50): Incrementing counter to disable shutdown. Counter after
> > increment: 0
> > MSI (s) (B00): Resetting cached policy values
> > MSI (s) (B00): Machine policy value 'Debug' is 2
> > MSI (s) (B00): ******* RunEngine:
> > ******* Product: {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
> > ******* Action:
> > ******* CommandLine: **********
> > MSI (s) (B00): Machine policy value 'DisableUserInstalls' is 0
> > MSI (s) (B00): Setting cached product context: machine assigned for
> > product: FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): End dialog not enabled
> > MSI (s) (B00): Original package ==> C:\WINNT\Installer\2e1eae.msi
> > MSI (s) (B00): Package we're running from ==>
> > C:\WINNT\Installer\2e1eae.msi
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): APPCOMPAT: looking for appcompat database entry with
> > ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> > MSI (s) (B00): APPCOMPAT: no matching ProductCode found in database.
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): APPCOMPAT: looking for appcompat database entry with
> > ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> > MSI (s) (B00): APPCOMPAT: no matching ProductCode found in database.
> > MSI (s) (B00): Transforms are not secure.
> > MSI (s) (B00): Note: 1: 2262 2: Control 3: -2147287038
> > MSI (s) (B00): Command Line: REMOVE=ALL CURRENTDIRECTORY=C:\Documents
> and
> > Settings\jfbecan CLIENTUILEVEL=2 CLIENTPROCESSID=2048
%HOMEPATH=\Documents
> > and Settings\jfbecan %HOMEDRIVE=C: %HOMESHARE=
> > MSI (s) (B00): Product Code passed to Engine.Initialize:
> > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > MSI (s) (B00): Product Code from property table before transforms:
> > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > MSI (s) (B00): Product Code from property table after transforms:
> > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > MSI (s) (B00): Product registered: entering maintenance mode
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > Une autre version de ce produit est déjà installée. L'installation de
> cette
> > version ne peut pas continuer. Pour configurer ou supprimer la version
> > existante de ce produit utilisez Ajout/Suppression de programmes depuis
le
> > Panneau de configuration.
> > {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
> > MSI (s) (B00): MainEngineThread is returning 1638
> > MSI (c) (00:50): Decrementing counter to disable shutdown. If counter >=
> 0,
> > shutdown will be denied. Counter after decrement: -1
> > MSI (c) (00:50): MainEngineThread is returning 1638
> > === Verbose logging stopped: 12/01/2004 20:58:48 ===
> >
> >
> > A dialog box appeared telling me another installation is present.
> >
> >
> >
> > Jean-Francois BECAN
> >
> >
> >
> >
> >
> > "nsperry" <(E-Mail Removed)> a écrit dans le message de
> > news:(E-Mail Removed)...
> > > From the log file it seems the product is already installed in some
way:
> > >
> > > MSI (c) (38:A8): Product registered: entering maintenance mode
> > > MSI (c) (38:A8): Entering CMsiConfigurationManager::SetLastUsedSource.
> > >
> > > Trying running msiexec /x {6B36DEBF-27D0-4B1E-858D-D397091C6C7D} from
> the
> > > command line , which should uninstall the MSI, and see what message
you
> > get
> > > back. Then try and install it again.
> > >
> >
> >
>
>

Yes, I got this message during uninstallation using msiexec /x
{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}" .

I don't find "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current
Version\Uninstall\{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}" key.
The two only keys I found where I have
"{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}" string are
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Management\ARPCache\{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserD
ata\S-1-5-18\Products\FBED63B60D72E1B458D83D7990C1C6D7\InstallProperties
(ModifyPath and UninstallString with same value : "MsiExec.exe
/I{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}").


"nsperry" <(E-Mail Removed)> a écrit dans le message de
news:%(E-Mail Removed)...

> Did you get this message while uninstalling the product using "msiexec /x
> {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}" ??
>
> Does the follwoing registry key exist:
>
> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Current
> Version\Uninstall\{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
>
> and what value does UninstallString have?
>
> "Jean-Francois Becan" <(E-Mail Removed)> wrote in message
> news:#(E-Mail Removed)...
> > Thank a lot for your help.
> >
> > I tried "msiexec /x {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}"
> >
> > and obtained the following Log File :
> >
> >
> >
> > === Verbose logging started: 12/01/2004 20:58:47 Build type: SHIP
> UNICODE
> > 2.00.2600.1183 Calling process: C:\WINNT\system32\msiexec.exe ===
> > MSI (c) (00:50): Resetting cached policy values
> > MSI (c) (00:50): Machine policy value 'Debug' is 2
> > MSI (c) (00:50): ******* RunEngine:
> > ******* Product: {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
> > ******* Action:
> > ******* CommandLine: **********
> > MSI (c) (00:50): Client-side and UI is none or basic: Running entire
> install
> > on the server.
> > MSI (c) (00:50): Grabbed execution mutex.
> > MSI (c) (00:50): Cloaking enabled.
> > MSI (c) (00:50): Incrementing counter to disable shutdown. Counter after
> > increment: 0
> > MSI (s) (B00): Resetting cached policy values
> > MSI (s) (B00): Machine policy value 'Debug' is 2
> > MSI (s) (B00): ******* RunEngine:
> > ******* Product: {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
> > ******* Action:
> > ******* CommandLine: **********
> > MSI (s) (B00): Machine policy value 'DisableUserInstalls' is 0
> > MSI (s) (B00): Setting cached product context: machine assigned for
> > product: FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): End dialog not enabled
> > MSI (s) (B00): Original package ==> C:\WINNT\Installer\2e1eae.msi
> > MSI (s) (B00): Package we're running from ==>
> > C:\WINNT\Installer\2e1eae.msi
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): APPCOMPAT: looking for appcompat database entry with
> > ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> > MSI (s) (B00): APPCOMPAT: no matching ProductCode found in database.
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): APPCOMPAT: looking for appcompat database entry with
> > ProductCode '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'.
> > MSI (s) (B00): APPCOMPAT: no matching ProductCode found in database.
> > MSI (s) (B00): Transforms are not secure.
> > MSI (s) (B00): Note: 1: 2262 2: Control 3: -2147287038
> > MSI (s) (B00): Command Line: REMOVE=ALL CURRENTDIRECTORY=C:\Documents
> and
> > Settings\jfbecan CLIENTUILEVEL=2 CLIENTPROCESSID=2048
%HOMEPATH=\Documents
> > and Settings\jfbecan %HOMEDRIVE=C: %HOMESHARE=
> > MSI (s) (B00): Product Code passed to Engine.Initialize:
> > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > MSI (s) (B00): Product Code from property table before transforms:
> > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > MSI (s) (B00): Product Code from property table after transforms:
> > '{6B36DEBF-27D0-4B1E-858D-D397091C6C7D}'
> > MSI (s) (B00): Product registered: entering maintenance mode
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > MSI (s) (B00): Using cached product context: machine assigned for
> product:
> > FBED63B60D72E1B458D83D7990C1C6D7
> > Une autre version de ce produit est déjà installée. L'installation de
> cette
> > version ne peut pas continuer. Pour configurer ou supprimer la version
> > existante de ce produit utilisez Ajout/Suppression de programmes depuis
le
> > Panneau de configuration.
> > {6B36DEBF-27D0-4B1E-858D-D397091C6C7D}
> > MSI (s) (B00): MainEngineThread is returning 1638
> > MSI (c) (00:50): Decrementing counter to disable shutdown. If counter >=
> 0,
> > shutdown will be denied. Counter after decrement: -1
> > MSI (c) (00:50): MainEngineThread is returning 1638
> > === Verbose logging stopped: 12/01/2004 20:58:48 ===
> >
> >
> > A dialog box appeared telling me another installation is present.
> >
> >
> >
> > Jean-Francois BECAN
> >
> >
> >
> >
> >
> > "nsperry" <(E-Mail Removed)> a écrit dans le message de
> > news:(E-Mail Removed)...
> > > From the log file it seems the product is already installed in some
way:
> > >
> > > MSI (c) (38:A8): Product registered: entering maintenance mode
> > > MSI (c) (38:A8): Entering CMsiConfigurationManager::SetLastUsedSource.
> > >
> > > Trying running msiexec /x {6B36DEBF-27D0-4B1E-858D-D397091C6C7D} from
> the
> > > command line , which should uninstall the MSI, and see what message
you
> > get
> > > back. Then try and install it again.
> > >
> >
> >
>
>