Seen cr@p like this before. Usually Roxio / Adaptec messing up your
registry. Try this:
" Anybody that witnesses these problems should try this. There are multiple
software packages out there that will corrupt your computer's registry when
uninstalled. To correct the problem follow the instructions below. NOTE:
After uninstalling Roxio Easy CD Creator in Microsoft Windows XP or 2000,
Device Manager may have one of the following error codes listed for CD
drives on the system: The device is not working properly because Windows
cannot load the drivers required for this device (Code 31). A driver for
this device was not required, and has been disabled (Code 32 or Code 31).
Your registry might be corrupted. (Code 19) A Code 39 error advising that
the driver is corrupted. CD access may be effected in My Computer and CD
writing software as well. Additional Information
----------------------------------------------------------------------------
---- Remove the UpperFilters and LowerFilters Values with Registry Editor
NOTICE: The following procedure contains information about editing the
Windows registry. Dell does not guarantee success or support these actions.
Any use of the information provided herein, is performed at your own risk.
You should make a backup copy of the registry files prior to executing any
of the following steps. Incorrect use of the registry editor and editing the
registry files can cause serious problems that may require a complete
reinstall of your operating system. Dell assumes no responsibility,
expressed or implied, regarding the consequences of any action taken as a
result of the information provided herein. Click the Start button of your
desktop, and then click Run. In the Open box type the following text:
Regedit.exe. Click the OK button. Click the plus sign (+) next to
HKEY_LOCAL_MACHINE. NOTE: When you click the plus sign (+) next to a
folder, it will expand displaying the folders it contains in the left-pane
of the Registry Editor. When a folder is highlighted, its contents will be
displayed in the right-pane of the Registry Editor. Click the plus sign (+)
next to SYSTEM. Click the plus sign (+) next to CurrentControlSet. Click
the plus sign (+) next to Control. Click the plus sign (+) next to Class.
Click {4D36E965-E325-11CE-BFC1-08002BE10318}. On the right hand side of the
window, click UpperFilters. Click Edit on the menu bar. Click Delete, and
then click OK. On the right hand side of the window, click LowerFilters.
Click Edit on the menu bar. Click Delete, and then click the OK button.
Click Registry, and then click Exit. Restart the computer normally. NOTE:
Once you have completed these steps, check for other CurrentControlSet
folders in the registry that may be titled CurrentControlSet001,
CurrentControlSet002, CurrentControlSet003, and so on. If these folders
exist, you need to follow this procedure for each CurrentControlSet folder
to clear the upper and lower filters."
or
http://www.winportal.com/chat_sin.asp?ObjectID=7611
On 7/20/04 12:10 AM, in article 040e01c46e0f$8bd7b170$(E-Mail Removed),
"rudoffmm" <(E-Mail Removed)> wrote:
> I started receiving this message a couple of days ago when
> trying to troubleshoot my DVD drive and DVD burner. These
> are no longer recognized by Windows. The message II see
> is tha the registry may be corrupt code (19). I tried
> uninstalling and reinstalling the drives to no avail.
>
> In devise manager I see the yellow exclamation next to the
> devices, but can find no conflicts.
>
> Any suggestions?
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