Andre
Have you checked Event Viewer for clues?
1. To open Event Viewer, click Start, click Control Panel, double-click Administrative Tools, double-click Event Viewer and select System for system errors or Application for application errors. Look for Error in the Type column and double click on Error to reveal a Description of the error. This can be copied by using Clipboard Viewer (see later).
2. Part of the Description of the error will include a link, which you should double click for further information and you can copy using copy and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)
3. For some errors you will find "+ Related Knowledge Base Article", which if double clicked takes you to the Knowledge Base Article containing a suggested solution.
There always seems to be a step 2 but not always a step 3.
A tip for posting copies of Error Reports (Step 1). Run Event Viewer and double click on the error you want to copy. In the window which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message ( email )and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. It can be helpful to place a shortcut to Event Viewer on your Desktop.
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Hope this helps.
Gerry
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FCA
(E-Mail Removed)
Stourport, Worcs, England
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"Andre" <(E-Mail Removed)> wrote in message news:85e901c34542$bb4b2cd0$(E-Mail Removed)...
> I've been trying for ages to sort this problem and up to
> now have not had any success. I have a PIII 800 with
> 128Mb ram. My problem started when I added another 128Mb
> DIMM to upgrade to 256Mb. Suddenly while working my
> computer would just switch off and then start rebooting
> again. Being a work computer I logged a call with
> helpdesk and they eventually replace my motherboard.
> Thereafter I still had the problem, but instead of
> switching off it would just freeze. If I remove the extra
> 128Mb dimm, I do not have any problems even though
> everything is a bit slower. I've tried swopping the ram
> chips, I tried a pair that worked together in another
> computer, I've tried ram from another computer like mine -
> no luck. It only works reliably with one 128Mb DIMM -
> anything more and it freezes! I've even installed Service
> Pack 1 in hope that it will resolve the problem, but not.
> Please let me know if you get an answer to this.
>
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