Re: Word and Outlook Freeze trying to insert and save files

Worth a look?
OFFXP: How to Troubleshoot Performance Issues in Office XP
http://support.microsoft.com/default...b;en-us;815049

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Hope this helps.

Gerry
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Stourport, Worcs, England
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"MJRC" <(E-Mail Removed)> wrote in message news:70f301c34576$04ba6dd0$(E-Mail Removed)...
> Two related problems have cropped up suddenly and with
> increasing regularity:
> 1. Word tends to freeze up during attempts to select a
> folder in which to save a document.
> 2. Word causes Outlook to freeze during attempts to insert
> files into e-mails being sent via Outlook.
>
> - This computer is running XP and is not networked.
> - All Microspoft diagnostics have been run repeatedly and
> no problems realted to this problem have been found.
> - All recommended fixes to the system, identified by
> Norton, have been run without problem.
> - No new software has been installed, other than Microsoft
> patches that have been installed correctly, several months ago.
> - There has been no change in the computer's configuration.
> - There are no other problems being experienced on this
> system.
>