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Re: Windows XP Professional will not recognize Norton's AntiVirus Professional 2004 CD

 
 
Carey Frisch [MVP]
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      30th Jan 2004
How to install Norton AntiVirus or Norton AntiVirus Professional 2003/2004 from the hard drive
http://service1.symantec.com/SUPPORT...av&svy=&csm=no

Try Symantec's Automated Support Assistant
http://www.symantec.com/techsupp/nav...pro_tasks.html

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------------------------------------

"Linda Shadel" <(E-Mail Removed)> wrote in message:
news:898C8C99-1F59-4B17-B6A1-(E-Mail Removed)...

| I installed Windows XP Professional last week, everything seemed fine. Then this week I tried to load
Norton's AntiVirus Professional 2004 CD by placing it in the E:\ drive which is designated CD-RW drive. The
light goes on like it's loading it and nothing happens. After trying every suggestion in the user's guide, I
thought maybe it's a bad CD. I loaded it into the CD-R drive E:\ on my other computer which is running under
Windows 98 operating system and sure enough up comes the setup screen.
|
| Okay the disk is fine, I go back to my Gateway computer with Windows XP Pro and try it again....Nothing. I
insert my Windows XP Pro CD to see if maybe somethings corrupted on my system and now it doesn't work either.
|
| Has anyone else had this problem and have you solved it. I have a business which has to have the AntiVirus
on it since I handle confidential data.
|
| Thanks, Lin S.

 
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=?Utf-8?B?TGluZGEgU2hhZGVs?=
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Posts: n/a
 
      31st Jan 2004

Thank you Carey Frisch MVP, you are wonderful and a VIP in this business owners book

Lin Shade
----- Carey Frisch [MVP] wrote: ----

How to install Norton AntiVirus or Norton AntiVirus Professional 2003/2004 from the hard driv
http://service1.symantec.com/SUPPORT...nav&svy=&csm=n

Try Symantec's Automated Support Assistan
http://www.symantec.com/techsupp/nav..._pro_tasks.htm

--
Carey Frisc
Microsoft MV
Windows XP - Shell/Use

Be Smart! Protect your PC
http://www.microsoft.com/security/protect

-------------------------------------------------------------------------------------------------------------

"Linda Shadel" <(E-Mail Removed)> wrote in message
news:898C8C99-1F59-4B17-B6A1-(E-Mail Removed)..

| I installed Windows XP Professional last week, everything seemed fine. Then this week I tried to loa
Norton's AntiVirus Professional 2004 CD by placing it in the E:\ drive which is designated CD-RW drive. Th
light goes on like it's loading it and nothing happens. After trying every suggestion in the user's guide,
thought maybe it's a bad CD. I loaded it into the CD-R drive E:\ on my other computer which is running unde
Windows 98 operating system and sure enough up comes the setup screen

| Okay the disk is fine, I go back to my Gateway computer with Windows XP Pro and try it again....Nothing.
insert my Windows XP Pro CD to see if maybe somethings corrupted on my system and now it doesn't work either

| Has anyone else had this problem and have you solved it. I have a business which has to have the AntiViru
on it since I handle confidential data

| Thanks, Lin S


 
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