Hi Mike,
Faulty hardware, probably caused by overheating. Fixing it will likely
require employing a technician or contacting the manufacturer for warranty
work. There's not much the average user can do to fix laptops beyond
swapping out memory, but from the error code I'd say the processor is fried.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"mglinx" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Hi there
>
> This is an urgent problem.
>
> My sister's laptop was freezing on the 'Welcome' screen on vista... and
> when troubleshooting, at times it wouldnt even get into Safe Mode.
>
> I eventually got all the files off, and the error details and the
> minidump.
> It was most important that the laptop is fixed (even if temporarily)
> for Sunday (tomorrow) - so I just restored the computer to it's original
> factory state, and am now researching the problem.
> That was in hope that it was a software problem, and not a hardware
> problem.
>
> The laptop is now working, but everything locks up after it's been on
> for a few minutes, or I try to do 2 things...
>
> Here are the original error details, and minidump attached:
>
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
>
> Additional Information about the problem:
> BCCODE: 8086
> BCP1: 00000000
> BCP2: 00000000
> BCP3: 00000000
> BCP4: 00000000
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
>
>
> Thank you all !
> Mike
>
>
> +-------------------------------------------------------------------+
> |Filename: Minidump.zip |
> |Download: http://www.vistax64.com/attachment.p...achmentid=9751 |
> +-------------------------------------------------------------------+
>
> --
> mglinx
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