"izzyreal82" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Hi all,
>
> So, I'm running a Gateway laptop, 4gb RAM and 500gb hard drive, with
> Vista Home Premium installed. I've had it for about a month now, and
> everything was going fine until this past Wednesday, 4/15/09, when
> Windows Update installed a few things. They were basically security
> fixes for Windows and Office, and I installed an optional update for my
> HD audio. After restarting, my computer began freezing, seemingly at
> random. At first, it would freeze in any program I was in, and
> everything would become totally unresponsive, except for the mouse
> cursor. Task Manager would not come up, it wouldn't log off or go to
> sleep, and there would be no option left except to hard reset. I did a
> system restore to before the update, but no help. I did one to four
> days before, still no help. I've run all the usual checks and scans,
> including virus and malware, to no improvement. I disabled all options
> for start up, but no help there either. It runs fine in safe mode, both
> with and without networking, and if I disable all services except those
> and restart, it'll run fine I started enabling services, a few at a
> time, to test which one was causing all the trouble, but then the
> freezing pattern changed. Now, it generally will not freeze programs
> I'm working in, but as soon as I need Windows Explorer for anything, it
> freezes up dead. The last time, even the mouse was stuck. Anybody have
> any ideas?
>
>
> --
> izzyreal82
Hi izzy--
Have you run System File Checker yet at the cmd prompt? sfc /scannow at an
elevated cmd prompt?
If it's still freezing after SFC and a couple spy scans, I'd do a startup
repair with the Vista DVD and presuming Gateway did not send you one, you
can burtn a .iso of the Startup Repair disk from this link:
Download Vista Repair Disk
http://neosmart.net/blog/2008/window...disc-download/
How to Use Startup Repair from the Vista DVD or the Repair Disk you make:
http://www.bleepingcomputer.com/tuto...torial142.html
http://windowshelp.microsoft.com/Win...f3f351033.mspx
Good luck,
CH
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