Has the scanner ever worked correctly with Windows XP?
Was Windows XP a clean install or an upgrade over Win9X?
There's an XP patch for the 2100U at the UMAX site
that's dated: 02-14-2002...I don't know if you need it or not,
but if WinXP was an upgrade, you probably do.
--
John Inzer
Picture It! MVP
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"Tommy" <(E-Mail Removed)> wrote in message
news:097301c34197$d35a8d60$(E-Mail Removed)...
> I currently have UMAX 2100U. Using the Scanner and
> Camera wizard in Win XP, even though the scanner is not
> in use whenever I press preview it says
> "An error occurred during preview. If the scanner is
> being used, please wait for it to complete the task, and
> then click Preview"
>
> I need help
>
> -Tom-
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