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RE: Remote Desktop

 
 
Paco
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      3rd Jul 2003
Henry, Ivan,

I am Experimenting the same problem. Have you found a
solution yet?

Regards
Paco
>-----Original Message-----
>Dear Henry,
>
>It's hard for me to tell you the root cause. Please help

me collect some
>information so that I can do further research:
>
>1. On the computer which cannot be terminated: Start-->

Run--> msinfo32
>2. File--> Export--> Export it to a .txt file
>3. Compress it as a .zip file and attach it in your

reply.
>
>I look forward to hearing from you.
>
>Sincerely,
>Ivan Sheng, MCSD,MCSE4,2000,MCDBA,CCNA,ASE
>Microsoft Online Support Engineer
>
>Get Secure! - www.microsoft.com/security
>
>=====================================================
>When responding to posts, please "Reply to Group" via
>your newsreader so that others may learn and benefit
>from your issue.
>=====================================================
>This posting is provided "AS IS" with no warranties, and

confers no rights.
>
>
>
>.
>

 
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Ivan Sheng
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      3rd Jul 2003
Hi Paco,

I am sorry to tell you so far I didn't hear from Henry yet. Firewall or
network related 3rd party software installed on the computer may be the
root cause of the issue.

Sincerely,
Ivan Sheng, MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



 
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Paco
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      3rd Jul 2003
Ivan,
Can you help me track down this issue?? what info do you
need from my computer? info exported from msinfo32 is
enough? how can I send this to you??

Regards
Paco
>-----Original Message-----
>Hi Paco,
>
>I am sorry to tell you so far I didn't hear from Henry

yet. Firewall or
>network related 3rd party software installed on the

computer may be the
>root cause of the issue.
>
>Sincerely,
>Ivan Sheng, MCSD,MCSE4,2000,MCDBA,CCNA,ASE
>Microsoft Online Support Engineer
>
>Get Secure! - www.microsoft.com/security
>
>=====================================================
>When responding to posts, please "Reply to Group" via
>your newsreader so that others may learn and benefit
>from your issue.
>=====================================================
>This posting is provided "AS IS" with no warranties, and

confers no rights.
>
>
>
>.
>

 
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Ivan Sheng
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Posts: n/a
 
      4th Jul 2003
Hi Paco,

Please let me know your correct email address and I will contact you as
soon as possible.

-Ivan

 
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Ivan Sheng
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Posts: n/a
 
      7th Jul 2003
Hi Paco,

I'd like to follow up to see how is the thing going. I look forward to
hearing from you.

-Ivan

 
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Paco
Guest
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      17th Jul 2003
I tried to contact you via email. I have had no progress. I am seriously
thinking I will need to reisntall winXP to get RDC working. Can you give me
any pointers?

Regards

""Ivan Sheng"" <(E-Mail Removed)> escribió en el mensaje
news:(E-Mail Removed)...
> Hi Paco,
>
> I'd like to follow up to see how is the thing going. I look forward to
> hearing from you.
>
> -Ivan
>



 
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Ivan Sheng
Guest
Posts: n/a
 
      18th Jul 2003


Hi Paco,

I didn¡¯t receive your email. To restore WindowsXP, we can refer to these
articles:

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
http://support.microsoft.com/?id=315341

316941.KB.EN-US: How to Install Windows XP
http://support.microsoft.com/?id=316941

Please let me know if you have any questions. I look forword to hearing
from you.??

Sincerely,
Ivan Sheng, MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via
your newsreader so that others may learn and benefit
from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 
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