Could you please enable tracing logs using the following command and send me
the files under %windir%\tracing?
netsh ras set tr * en

--
Rany ElHousieny
Microsoft Corporation
----------------------------------------------------------------------------
This posting is provided "AS IS", with NO warranties and confers NO rights
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"Bill" <(E-Mail Removed)> wrote in message
news:044c01c34433$b1180c70$(E-Mail Removed)...
> I have a windows 2k adv server (DC) with modem on com1. I
> have rras installed and seems to work with vpn, but with
> the modem takes a call the hand shake begins and then
> drops. No reason in event log on server. The client says
> that port was closed by user.
>
> I have uninstalled and reinstalled modem / driver / rras,
> reinstalled service pack 3. Not brave enough to do sp4
> yet.
>
> Any suggestions would be helpful.
>
> {Hardware is for breaking.}

here is the rasman.log.

[3612] 11:06:15:562: WorkerThread: Async work event
signaled on port: COM1
[3612] 11:06:15:578: OVEVT_DEV_ASYNCOP. pOverlapped =
0x9c190
[3612] 11:06:15:578: ServiceWorkRequest: Async op event 27
for port COM1 returned 600
[3612] 11:06:15:578: WorkerThread: Async work event
signaled on port: COM1
[3612] 11:06:15:578: OVEVT_DEV_ASYNCOP. pOverlapped =
0x9c190
[3612] 11:06:15:578: ServiceWorkRequest: Async op event 27
for port COM1 returned 600
[3612] 11:06:27:250: WorkerThread: Async work event
signaled on port: COM1
[3612] 11:06:27:250: OVEVT_DEV_ASYNCOP. pOverlapped =
0x9c190
[3612] 11:06:27:281:
D:\nt\private\net\routing\ras\rasman\rasman\request.c:
6452: port 10 state chg: prev=1, new=5
[3612] 11:06:27:281: RasmanReceiveFlags = 0x0
[3612] 11:06:27:296:
D:\nt\private\net\routing\ras\rasman\rasman\worker.c:
2190: port 10 async reqtype chg: prev=27, new=0
[3612] 11:06:27:296: ServiceWorkRequest: Async op event 27
for port COM1 returned 0
[3612] 11:06:27:296: WorkerThread: Async work event
signaled on port: COM1
[3612] 11:06:27:296: OVEVT_DEV_ASYNCOP. pOverlapped =
0x9c190
[3612] 11:06:27:296: ServiceWorkRequest: Async op event 0
for port COM1 returned 0
[648] 11:06:27:296: ConnectCompleteRequest: entered for
port 10
[648] 11:06:27:296: Connection Completed on port: COM1,
error code: 50
[648] 11:06:27:296: PortDisconnectRequest on COM1
Connection=0x0 ,RasmanReceiveFlags=0x0
[648] 11:06:27:296: PortDisconnectRequest: Disconnecting
COM1
[648] 11:06:27:296: Disconnecting Port 0xa, reason 0
[648] 11:06:27:296:
D:\nt\private\net\routing\ras\rasman\rasman\util.c 1903:
Disconnected Port 10, reason 0. rc=0x258
[648] 11:06:27:296:
D:\nt\private\net\routing\ras\rasman\rasman\util.c: 2156:
port 10 state chg: prev=5, new=3
[648] 11:06:27:296:
D:\nt\private\net\routing\ras\rasman\rasman\util.c: 2227:
port 10 async reqtype chg: prev=0, new=9
[648] 11:06:27:296: Disconnect request on port: COM1
[3612] 11:06:27:296: OVEVT_RASMAN_ADJUST_TIMER
[3612] 11:06:28:406: WorkerThread: Disconnect event
signaled on port: COM1
[3612] 11:06:28:406: OVEVT_DEV_STATECHANGE. pOverlapped =
0x9c1c8
[3612] 11:06:28:406:
D:\nt\private\net\routing\ras\rasman\rasman\request.c:
3528: port 10 state chg: prev=3, new=4
[3612] 11:06:28:406:
D:\nt\private\net\routing\ras\rasman\rasman\request.c:
3539: port 10 async reqtype chg: prev=9, new=0
[3612] 11:06:28:406: CompleteDisconnectRequest: signalling
0xcc8 for COM1
[3612] 11:06:28:406: Disconnect completed on port: COM1
[648] 11:06:28:406: DeviceListenRequest: Clearing
Autoclose flag on port COM1
[648] 11:06:28:406:
D:\nt\private\net\routing\ras\rasman\rasman\util.c: 2464:
port 10 state chg: prev=4, new=1
[648] 11:06:28:406:
D:\nt\private\net\routing\ras\rasman\rasman\util.c: 2493:
port 10 async reqtype chg: prev=0, new=27
[648] 11:06:28:406: Listen posted on port: COM1, error
code 600
>-----Original Message-----
>Could you please enable tracing logs using the following
command and send me
>the files under %windir%\tracing?
>netsh ras set tr * en
>
>--
>Rany ElHousieny
>Microsoft Corporation
>----------------------------------------------------------
------------------
>This posting is provided "AS IS", with NO warranties and
confers NO rights
>----------------------------------------------------------
------------------
>
>"Bill" <(E-Mail Removed)> wrote in message
>news:044c01c34433$b1180c70$(E-Mail Removed)...
>> I have a windows 2k adv server (DC) with modem on
com1. I
>> have rras installed and seems to work with vpn, but with
>> the modem takes a call the hand shake begins and then
>> drops. No reason in event log on server. The client
says
>> that port was closed by user.
>>
>> I have uninstalled and reinstalled modem / driver /
rras,
>> reinstalled service pack 3. Not brave enough to do sp4
>> yet.
>>
>> Any suggestions would be helpful.
>>
>> {Hardware is for breaking.}
>
>
>.
>