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Re: Problem with SP4 setup (got around it)

 
 
Andrea
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      3rd Jul 2003
I am getting these messages too, and then some -
including 'Failed to execute regsvr32.exe'. Then setup
fails and gives me the option to 'undo changes' - which I
do. I tried it on a few different 'test' web servers, all
with the same results.
As for our production servers, the majority of them are
webservers running IIS, and I am not about to uninstall
IIS in order to install SP4.
I have heard of this happening to others as well, so
there's obviously an issue between SP4 and IIS - perhaps a
microsoft tech support person should look into this?
I have tried to contact Microsoft about this, but keep
getting routed to the sites where I can either provide
feedback on their website, pay for support (why should I
pay to tell them about a possible problem with their
product?) or am routed to their Microsoft Wish list site -
What? I wish SP4 would work properly on our servers?
I am not sure what the problem is, but it is not going on
our production servers anytime soon.
If you find out what is going on, could you let me know?
And if I find out, I will repost to your message.


>-----Original Message-----
>When I try to install SP4, it aborts with the following 3
>error messages:
>
>Unable to log event.
>
>Unable to connect to metabase.
>
>Setup failed to remove ism.dll script mappings.
>Service Pack Setup will abort.
>
>I then reinstall SP3, apparently successfully, at least
>things seem to be back to the way they were.
>
>This happened identically in 3 attempts. However, when I
>looked at the "Installation History," it shows all 3
>attempts but gives the status as successful!
>
>Anybody else having similar problems?
>Can someone explain the significance of these error
>messages?
>What is a metabase?
>
>.
>

..


>-----Original Message-----
>I solved the problem by uninstalling IIS, then doing the

SP4 install,
>then re-installing IIS. Seems to be working fine, though

I haven't
>really checked IIS functions since I'm not hosting

anything right now.
>
>(E-Mail Removed) (Shawn Zavoda) wrote in message

news:<(E-Mail Removed)>...
>> Same over here with regards to the Metabase error

message - except
>> that some of the machines are go past that and

finishing the
>> installation. Although it is hard to say what the long

term impact
>> would have....
>>
>> We also get failures to modify the registry and other

interesting
>> errors that do fail the install.
>>
>> The only positive experience I have had is on clean

machines....
>>
>> Shawn
>>
>> (E-Mail Removed) (Ross) wrote in message

news:<(E-Mail Removed)>...
>> > Hi there,
>> >
>> > When I'm trying to install Win2K SP4 (from the

Network Install,
>> > because the Windows Update install failed in a

similar way), I get a
>> > "memory is unable to be 'read'" error, and it

specifies that the error
>> > is in sp4iis.exe. When I try in Safe Mode, I

get "Unable to connect
>> > to metabase" and "failed to remove ism.dll script

mappings. service
>> > pack setup will abort."
>> >
>> > In both cases, it then reverts to my prior SP3

installation and
>> > automatically reboots.
>> >
>> > Does anybody have any ideas what causes this and how

to get SP4 to
>> > install?
>> >
>> > Please e-mail me directly in addition to any reply to

the group!
>> >
>> > Thanks much,
>> > Ross
>> > (E-Mail Removed)

>.
>

 
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