If they are connected via USB, it sounds like your USB ports are going to
sleep to save power. Disable that feature in Device Manager.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"amjones" <(E-Mail Removed)> wrote in message
news:54515BA3-D5F0-4BD7-8E8F-(E-Mail Removed)...
> After I reboot I can print fine. But after a while print jobs fail to
> print,
> they never make it to the printer. After a failed print, if I reboot and
> login, Windows successfully sends the print job to the printer.
>
> I'm hoping someone can help me to debug this problem, it's quite
> maddening.
> I'm not sure what all info is needed, here is a start:
> - Windows XP, Home Edition
> - HP 762n PC
> - HP Officejet G85xi printer
> - printer connected via parallel port
> - problem occurs regardless of the application printing, even when I
> print
> the "test page"
>

I'm not using the USB port, I'm using the parallel port.

"Cari (MS-MVP)" wrote:

> If they are connected via USB, it sounds like your USB ports are going to
> sleep to save power. Disable that feature in Device Manager.

And does this problem stop if you use the USB port?
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"amjones" <(E-Mail Removed)> wrote in message
news:9496DE3B-C07C-4744-BC92-(E-Mail Removed)...
> I'm not using the USB port, I'm using the parallel port.
>
> "Cari (MS-MVP)" wrote:
>
>> If they are connected via USB, it sounds like your USB ports are going to
>> sleep to save power. Disable that feature in Device Manager.
>

To use the USB connection on the printer, you have to install the printer
software first, then connect the printer to the USB port when the software
tells you to do so.
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"amjones" <(E-Mail Removed)> wrote in message
newsB820F0A-8C97-4634-817C-(E-Mail Removed)...
>I tried using the USB port of the printer and couldn't get it to work, but
> I'm not sure if I did everything correctly. (ie. there's more to it than
> just disconnecting the parallel cable and connecting the USB cable,
> right?)
>
> After connecting with the USB cable, I deleted the previous printer and
> created a new one. When I clicked Properties and "Port" on the new
> printer,
> shouldn't "USB" have been selected? It wasn't and I couldn't get it to
> change.
>
> Using USB might be a viable workaround if I could get it to work, altho my
> first choice would be to get the parallel port working.
>
> "Cari (MS-MVP)" wrote:
>
>> And does this problem stop if you use the USB port?
>> --
>> Cari (MS-MVP)
>> Windows Technologies - Printing & Imaging
>> http://www.coribright.com/windows
>

What do you have for the settings for the LPT port in Device Manager.
(sorry, I can't tell you what they should be, my notebook has no parallel
port!)
--
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows

"amjones" <(E-Mail Removed)> wrote in message
news:8ED1774E-1346-40E3-A213-(E-Mail Removed)...
> So you don't have any more ideas on getting the parallel port working?
>
> "Cari (MS-MVP)" wrote:
>
>> To use the USB connection on the printer, you have to install the printer
>> software first, then connect the printer to the USB port when the
>> software
>> tells you to do so.
>

Can you be more specific about what you'd like to see? I brought up the
device manager and the LPT port; there are General/Driver/Details/Resources
tabs.

"Cari (MS-MVP)" wrote:

> What do you have for the settings for the LPT port in Device Manager.
> (sorry, I can't tell you what they should be, my notebook has no parallel
> port!)