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Re: New to the site, and REALLY need some help getting rid of Blue Screen of Death! Help.

Rick Rogers
Posts: n/a
      15th Aug 2009

Run the memory diagnostic tool included with Vista.

Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com

"theortolazaj" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I have a Dell Inspiron 531 with 1022 RAM. It is a 32bit operating system
> running Vista Home Premium. Everytime I click shut down or restart, it
> goes to the normal shutting down screen, but it takes a bit longer than
> it usually does, then I see the spinning wheel in fromt of "Shutting
> Down" freeze for about 1 second, then blue screen pops up saying:
> "...
> ..
> Technical Information:
> ***Stop: 0x0000000a (0x00000000, 0x0000001B, 0x00000001, 0x81C291FA)"
> I have ran the Dell Factory Image Restore twice today, thinking it was
> some software or something, but the blue screen still shows up after
> shut down. I'm thinking it's bad RAM, maybe the comp is overheating,
> some other hardware. Please, can anyone tell me if I am right? If so,
> what exactly can I do? Thanks!
> --
> theortolazaj

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