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Re: Maxtor OneTouch II Problems

 
 
Peter
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      5th Mar 2007
No problems reading the drive but the Maxtor1-Touch software is useless. I
use Retrospect HD 2 as backup software and it works fine. As long as I
don't need the touch button then all is OK.
Vista will install the correct drivers to enable the drive to be seen.

--
Peter
Toronto, Canada
XP Pro SP2 x 2 + Vista Ultimate
P4 HT @ 3.00ghz, 4.0gb RAM, 700gb HDD

"Yammii" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Hi...
>
> I upgraded to Windows Vista last night... I've had all sorts of little
> problems but the one that concerns me the most is my external hard
> drive... I installed all the drivers and my computer is not recognizing
> the drive correctly.
>
> Only once did it recognize it - I was able to get some files I had
> backed up. But after a reboot, it stopped working again. I have not
> been able to get it to work.
>
> This is how it registers under Device Manager:
>
> [image:
> http://img.photobucket.com/albums/v1...es/Maxtor.jpg]
>
> I went to the Maxtor Website which is now Seagate and they offer no
> help/drivers forvista what-so-ever...
>
> Can anyone here help?
>
> thank you...
>
>
> --
> Yammii


 
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Peter
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      5th Mar 2007
I think you are going to have to remove the password protection.

--
Peter
Toronto, Canada
XP Pro SP2 x 2 + Vista Ultimate fully updated
P4 D865GBFL HT @ 3.0ghz 4.0gb DDR 700gb HD
ATI Radeon 9550 Graphics
Creative Soundblaster Audigy 4 Audio

"Yammii" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Thank you Leo & Peter..
>
> I did exactly as Leo suggested - the only thing that changed after
> Windows installed its own drivers, was that in the Device Manager,
> Maxtor One touch is now listed under disk drives... However, the drive
> is still not accesible. I don't see it under "Computer" as one of the
> Drives - I only see the C drive.
>
> I went into the properties of Maxtor through Device Manger and clicked
> on Volumes Tab, after clicking POPULATE iy shows the drives storage
> capacity but says the drive is unreadable...
>
> I password protected this drive - could this be the problem? With
> their regular software through XP; I had no problem unlocking the
> drive... But now, since their software is useless, don't know what to
> do...
>
>
> --
> Yammii



 
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Peter
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      6th Mar 2007
That's great!

--
Peter
Toronto, Canada
XP Pro SP2 x 2 + Vista Ultimate fully updated
P4 D865GBFL HT @ 3.0ghz 4.0gb DDR 700gb HD
ATI Radeon 9550 Graphics
Creative Soundblaster Audigy 4 Audio

"Yammii" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Ok, so I took the drive to my children's computer which runs XP and
> installed it there with the Maxtor software... The drive worked
> perfectly fine...
>
> I removed the password. I then brought it here to my PC and plugged
> it... Vista recognized it - it works perfectly...
>
> Thank you all for your help...
>
> Now I'm off to the software forum - I have some iTunes problems... lol
>
> Thank again...
>
>
> --
> Yammii



 
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=?Utf-8?B?UGF1bG9mQm91cm5lbW91dGg=?=
Guest
Posts: n/a
 
      10th Mar 2007
I did this and Vista now recognises and reads the disc, but One Touch and
Retrospect (new Vista version) do not.

Paul

"Peter" wrote:

> That's great!
>
> --
> Peter
> Toronto, Canada
> XP Pro SP2 x 2 + Vista Ultimate fully updated
> P4 D865GBFL HT @ 3.0ghz 4.0gb DDR 700gb HD
> ATI Radeon 9550 Graphics
> Creative Soundblaster Audigy 4 Audio
>
> "Yammii" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> >
> > Ok, so I took the drive to my children's computer which runs XP and
> > installed it there with the Maxtor software... The drive worked
> > perfectly fine...
> >
> > I removed the password. I then brought it here to my PC and plugged
> > it... Vista recognized it - it works perfectly...
> >
> > Thank you all for your help...
> >
> > Now I'm off to the software forum - I have some iTunes problems... lol
> >
> > Thank again...
> >
> >
> > --
> > Yammii

>
>
>

 
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