Have you installed the latest drivers for the unit from HP? Have you
contacted HP technical support?
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Crosspost, do not multipost
http://www.blakjak.demon.co.uk/mul_crss.htm
How to ask a question
http://support.microsoft.com/kb/555375
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"AmandaT" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I have an HP Photosmart 4200 printer that will print, but will not scan.
> When I press the 'scan' button, the LCD screen gives an error message
> stating that the USB is not connected. Given that the printer prints
> things just fine, this makes no sense to me. I received my computer as
> a gift this past Christmas with Vista Home already installed, and do not
> know if I have the 64-bit or 32-bit version.
>
> Any help with figuring this out is much appreciated!!!
>
>
> --
> AmandaT
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