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Re: Frequent Loss of Internet, Wired + Wireless

Bob Lin \(MS-MVP\)
Posts: n/a
      14th Jan 2010
This is not easy case. Let' try these steps:

1. When you loss the Internet connection, run ipconfig /all and make sure
the IP is not 169.254.x.x.
2. Ping the default gateway.
3. If you can ping the default gateway, ping
4. If you can ping, ping a web site, for example ping

post back with the result and ipconfig /all result.

Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
How to Setup Windows, Network, VPN & Remote Access on

"geo jr." <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> hi,
> here's my problem, and i don't think it's unique, as i've been
> researching it for a year and a half since i got my vista laptop (Vista
> Home Premium 32bit with SP2). i lose internet connection. sometimes
> often, sometimes not, but eventually do. wired or wireless. anywhere,
> not just my home. i travel extensively, and i'm on wifi and ethernet in
> hotels all over the country. it's always the same. everything else works
> fine. and the ONLY way to remedy is to restart. sent it back to HP
> twice. they replaced networking cards, etc., but no difference. i've
> tried anything and everything i've seen in forums. it's not sleep
> related, as it happens in the middle of corresponding via email, or
> just web surfing. i've done complete system restores, updated drivers,
> changed every setting imaginable and suggested. SP1, SP2, doesn't
> matter. two desktops here at home, one XP, one also Vista Home Premium
> 32bit with SP2, and they always stay connected to the same network. in
> my laptop, i have used IE 7+8, Firefox, Chrome, and Opera, all to the
> same end. i use yahoo mail and google mail via my browser, but recently
> installed Mozilla Thunderbird to use gmail with a desktop client. i now
> see that even if i can't get online via browsers, Thunderbird still is
> able to send and receive email so that baffles me. unless i hear
> something different, i think my only hope is Windows 7. don't think i
> can install XP on this HP laptop. and i definitely don't want a mac. i
> love this laptop but just want it so stay connected. HELP!!
> thanx in advance for any and all help,
> george
> HP G60 Notebook PC
> AMD Turion Dual-Core RM-70 2.00 GHz
> 3.00 GB Ram
> Windows Vista Home Premium SP2
> --
> geo jr.

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