See
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Bruce Sanderson MVP
It is perfectly useless to know the right answer to the wrong question.
"Steve Scranton" <(E-Mail Removed)> wrote in message
news:0afe01c33cbe$862e2610$(E-Mail Removed)...
> When I try to install a printer I get the Error Message,
> print subsystem unavailable. I have researched microsoft's
> database and foundout they know about the problem but see
> no remedy. I have started the spool server from the
> services and each time it starts it is stopped. Thanks for
> any help with this. I'm running office xp also. Steve