"Orville" wrote:
> I had this problem and had to edit the reg. It has worked ever since. See
>
> Microsoft Knowledge Base:
>
> 314060 (http://support.microsoft.com/kb/314060/) You can no longer access
> the CD drive or the DVD drive
>
> "hatepcs" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> >
> > yea it is present in bios
> > it receives power at startup an seems like it is reading etc but from
> > the instant windows loads it goes dead it acts as though it does not
> > exsist in windows nothing in c/panel,device manager
> > it just does not exsist
> > but some reason wen i upgraded the bios f/ware it came back to life
> > full function and when the comptuer went to sleep an woke back up it was
> > all gone again just like b4 all traces of a dvd drive totally
> > disappeared except for bios at start
> >
> >
> > --
> > hatepcs
>
> I had the same problem when my DVD/CD drive disappeared and could not think of any reason for this happening
As I have a service contract I called the tech people and was given this
instruction and now I have the drive back again
I was told to do this : -
Go to START - search - regedit
Then select : HKEY_LOCAL_MACHINE
select: SYSTEM
select: CURRENT CONTROL SET
select: CONTROL
select: CLASS
select the line that begins with: 4D36E965..etc
then look in the right hand pane for the line containing 'upper etc' and
DELETE this line
then exit the system edit
restart your system and the DVD/CD drive wll now be shown in the 'COMPUTER'
screen
THIS WORKS AS I HAVE DONE IT TWICE NOW
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