I would suggest you uninstall both scanners listed and the CD under device
manager. Use the button in the tool bar to uninstall them. Restart Windows
and they should reinstall properly or give you a message telling what the
problem is.
"Brian" <(E-Mail Removed)> wrote in message
news:19dc01c33e49$c5f0e760$(E-Mail Removed)...
> My computer will not recognize my scanner when i try to
> scan an image. When I looked it up in the device
> manager, it listed my scanner twice under disk drives. I
> want to know how to change the category where my scanner
> is located. Also, my cd rom stopped working and I think
> it might have something to do with this problem. I have
> an HP Pavillion 7850 running windows XP Pro and a
> Visioneer PhotoPort 7700 USB scanner.
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