It seems that .rim files are generated by the Regen backup application from
OnSpec:
http://www.onspecinc.com/
(I didn't know this, but Google did.)
There's a patch available for download for a Toshiba version, but I see no
documentation as to what it fixes. Maybe it'd be worth installing.
I expect (but I don't know) that the backup archive format is proprietary.
Good luck.
Return address scrambled. Replace nkbob with bobkn.
"Animenia" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Hi.
> A customer came into the store the other day with a Toshiba external
> 400 GB Harddrive and had a problem I've never encountered before.
>
> He had done a backup of his photos using the backup software that came
> along with the harddrive.
> Since I am at home while writing this and not at work I can't quite
> remember the name of the software but I will update the post once I get
> back to work on Monday.
>
> Anyway... This software compressed his photo folder in 14 .RIM files.
> According to the manual you are supposed to be able to simply extract
> these .RIM files using the backup software to restore a backup.
>
> However we aren't able to load the .RIM files using the software at
> all.
> We've tried opening the files using the software, Tried browsing to the
> files, Tried restoring backups and do everything the manual had to
> offer.
>
> We've even been in contact with the Toshiba Technical Support who had
> no idea what a .RIM file even was. (WTF?!)
>
> I've never encountered this issue before and neither has my colleagues
> at work.
>
> Anyone has any idea how to restore the backup files or another way of
> extracting a .RIM file? We've tried using a few different zip programs,
> Winzip and Winrar being two of them with no success.
>
>
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