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RE: Computer hangs at 'loading your personal settings'

 
 
Jimmy Harper [MSFT]
Guest
Posts: n/a
 
      13th Aug 2003
Hi Brad. You might try renaming the C:\Documents and Settings\hspark directory, then try logging on again and let it create a new profile.

--
Jimmy Harper [MSFT]
Directory Services

This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified
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Note: For the benefit of the community-at-large, all responses to this message are best directed to the newsgroup/thread from which they
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--------------------
>Reply-To: "Brad Park" <(E-Mail Removed)>
>From: "Brad Park" <(E-Mail Removed)>
>Subject: Computer hangs at 'loading your personal settings'
>Date: Wed, 13 Aug 2003 10:27:05 +0900
>Lines: 830
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
>Message-ID: <(E-Mail Removed)>
>Newsgroups: microsoft.public.win2000.group_policy,microsoft.public.win2000.dns,alt.os.windows2000,microsoft.public.win2000.networking
>NNTP-Posting-Host: 129.254.216.115
>Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
>Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.dns:23890 microsoft.public.win2000.networking:32256

microsoft.public.win2000.group_policy:11847
>X-Tomcat-NG: microsoft.public.win2000.group_policy
>
>Hello,
>
>I am using Windows 2000 Pro and the computer hangs at "Loading your personal
>settings".
>The computer hung for 12 hours more. And I gave up and did hard reboot.
>After shocked by disgusting "Blaster Worm", I cannot logon with the account
>used at that time.
>But I can logon with other accounts normally.
>
>Here is a doubtful part of "userenv.log" with account (Administrator &
>hspark).
>"hspark" account is a problem.
>And I attached unattended "userenv.log" file.
>
>All help appreciated.
>With posting any comments, send them to my e-mail, please.
>Thanks in advance.
>
>Brad Park
>e-mail : (E-Mail Removed)
>
>##### This is a part of log with Adminstrator account
>USERENV(c0.a8) 20:08:00:718
>=========================================================
>USERENV(c0.a8) 20:08:00:718 LoadUserProfile: Entering, hToken = <0x110>,
>lpProfileInfo = 0x6f648
>USERENV(c0.a8) 20:08:00:718 LoadUserProfile: Entering, hToken = <0x110>,
>lpProfileInfo = 0x6f648
>USERENV(c0.a8) 20:08:00:718 LoadUserProfile: lpProfileInfo->dwFlags = <0x0>
>USERENV(c0.a8) 20:08:00:718 LoadUserProfile: lpProfileInfo->lpUserName =
><Administrator>
>USERENV(c0.a8) 20:08:00:718 LoadUserProfile: NULL central profile path
>USERENV(c0.a8) 20:08:00:734 LoadUserProfile: NULL default profile path
>USERENV(c0.a8) 20:08:00:734 LoadUserProfile: NULL server name
>USERENV(c0.a8) 20:08:00:734 GetUserMutex: entering
>USERENV(c0.a8) 20:08:00:750 GetUserMutex: Waiting...
>USERENV(c0.a8) 20:08:00:750 GetUserMutex: Wait succeeded. Mutex currently
>held.
>USERENV(c0.a8) 20:08:00:750 RestoreUserProfile: Entering
>USERENV(c0.a8) 20:08:00:750 RestoreUserProfile: User is a Admin
>USERENV(c0.a8) 20:08:00:750 IsCentralProfileReachable: Entering
>USERENV(c0.a8) 20:08:00:750 IsCentralProfileReachable: Null path. Leaving
>USERENV(c0.a8) 20:08:00:750 RestoreUserProfile: Profile path = <>
>USERENV(c0.a8) 20:08:00:750 ExtractProfileFromBackup: A profile already
>exists
>USERENV(c0.a8) 20:08:00:750 PatchNewProfileIfRequred: A profile already
>exists with the current sid, exitting
>USERENV(c0.a8) 20:08:00:750 CreateLocalProfileKey: Not setting additional
>Security
>USERENV(c0.a8) 20:08:00:750 GetExistingLocalProfileImage: Found entry in
>profile list for existing local profile
>USERENV(c0.a8) 20:08:00:750 GetExistingLocalProfileImage: Local profile
>image filename = <%SystemDrive%\Documents and Settings\Administrator>
>USERENV(c0.a8) 20:08:00:750 GetExistingLocalProfileImage: Expanded local
>profile image filename = <C:\Documents and Settings\Administrator>
>USERENV(c0.a8) 20:08:00:781 GetExistingLocalProfileImage: No local
>mandatory profile. Error = 2
>USERENV(c0.a8) 20:08:00:781 GetExistingLocalProfileImage: Found local
>profile image file ok <C:\Documents and Settings\Administrator\ntuser.dat>
>USERENV(c0.a8) 20:08:00:781 GetExistingLocalProfileImage: Failed to query
>low profile unload time with error 2
>USERENV(c0.a8) 20:08:00:781 Local Existing Profile Image is reachable
>USERENV(c0.a8) 20:08:00:781 Local profile name is <C:\Documents and
>Settings\Administrator>
>USERENV(c0.a8) 20:08:00:781 RestoreUserProfile: No central profile.
>Attempting to load local profile.
>USERENV(c0.a8) 20:08:01:984 MyRegLoadKey: Mutex released. Returning 0.
>USERENV(c0.a8) 20:08:01:984 GetUserDNSDomainName: Computer is running
>standalone. No DNS domain name available.
>USERENV(c0.a8) 20:08:02:046 MyRegLoadKey: Mutex released. Returning 0.
>USERENV(c0.a8) 20:08:02:046 CreateClassHive: existing user classes hive
>found
>USERENV(c0.a8) 20:08:02:046 RestoreUserProfile: About to Leave. Final
>Information follows:
>USERENV(c0.a8) 20:08:02:046 Profile was successfully loaded.
>USERENV(c0.a8) 20:08:02:046 lpProfile->lpRoamingProfile = <>
>USERENV(c0.a8) 20:08:02:046 lpProfile->lpLocalProfile = <C:\Documents and
>Settings\Administrator>
>USERENV(c0.a8) 20:08:02:046 lpProfile->dwInternalFlags = 0x100
>USERENV(c0.a8) 20:08:02:046 RestoreUserProfile: Leaving.
>USERENV(c0.a8) 20:08:02:046 UpgradeProfile: Entering
>USERENV(c0.a8) 20:08:02:046 UpgradeProfile: Build numbers match
>USERENV(c0.a8) 20:08:02:046 UpgradeProfile: Leaving Successfully
>USERENV(c0.a8) 20:08:02:046 LoadUserProfile: Releasing mutex.
>USERENV(c0.a8) 20:08:02:046 LoadUserProfile: Leaving with a value of 1.
>USERENV(c0.a8) 20:08:02:046 LoadUserProfile: hProfile = <0x314>
>USERENV(c0.a8) 20:08:02:046
>=========================================================
>
>##### This is a part of log with hspark account
>USERENV(c0.a8) 20:13:37:937
>=========================================================
>USERENV(c0.a8) 20:13:37:937 LoadUserProfile: Entering, hToken = <0x158>,
>lpProfileInfo = 0x6f648
>USERENV(c0.a8) 20:13:37:937 LoadUserProfile: Entering, hToken = <0x158>,
>lpProfileInfo = 0x6f648
>USERENV(c0.a8) 20:13:37:937 LoadUserProfile: lpProfileInfo->dwFlags = <0x0>
>USERENV(c0.a8) 20:13:37:937 LoadUserProfile: lpProfileInfo->lpUserName =
><hspark>
>USERENV(c0.a8) 20:13:37:937 LoadUserProfile: NULL central profile path
>USERENV(c0.a8) 20:13:37:968 LoadUserProfile: NULL default profile path
>USERENV(c0.a8) 20:13:37:968 LoadUserProfile: NULL server name
>USERENV(c0.a8) 20:13:37:968 GetUserMutex: entering
>USERENV(c0.a8) 20:13:37:984 GetUserMutex: Waiting...
>USERENV(c0.a8) 20:13:37:984 GetUserMutex: Wait succeeded. Mutex currently
>held.
>USERENV(c0.a8) 20:13:37:984 RestoreUserProfile: Entering
>USERENV(c0.a8) 20:13:37:984 RestoreUserProfile: User is a Admin
>USERENV(c0.a8) 20:13:37:984 IsCentralProfileReachable: Entering
>USERENV(c0.a8) 20:13:37:984 IsCentralProfileReachable: Null path. Leaving
>USERENV(c0.a8) 20:13:37:984 RestoreUserProfile: Profile path = <>
>USERENV(c0.a8) 20:13:37:984 ExtractProfileFromBackup: A profile already
>exists
>USERENV(c0.a8) 20:13:37:984 PatchNewProfileIfRequred: A profile already
>exists with the current sid, exitting
>USERENV(c0.a8) 20:13:37:984 CreateLocalProfileKey: Not setting additional
>Security
>USERENV(c0.a8) 20:13:37:984 GetExistingLocalProfileImage: Found entry in
>profile list for existing local profile
>USERENV(c0.a8) 20:13:37:984 GetExistingLocalProfileImage: Local profile
>image filename = <%SystemDrive%\Documents and Settings\hspark>
>USERENV(c0.a8) 20:13:37:984 GetExistingLocalProfileImage: Expanded local
>profile image filename = <C:\Documents and Settings\hspark>
>USERENV(c0.a8) 20:13:37:984 GetExistingLocalProfileImage: No local
>mandatory profile. Error = 2
>USERENV(c0.a8) 20:13:38:031 GetExistingLocalProfileImage: Found local
>profile image file ok <C:\Documents and Settings\hspark\ntuser.dat>
>USERENV(c0.a8) 20:13:38:031 GetExistingLocalProfileImage: Failed to query
>low profile unload time with error 2
>USERENV(c0.a8) 20:13:38:031 Local Existing Profile Image is reachable
>USERENV(c0.a8) 20:13:38:031 Local profile name is <C:\Documents and
>Settings\hspark>
>USERENV(c0.a8) 20:13:38:031 RestoreUserProfile: No central profile.
>Attempting to load local profile.
>USERENV(c0.a8) 08:36:01:125 LibMain: Process Name:
>\??\C:\WINNT\system32\winlogon.exe
>=> This "winlogon.exe" process is for another logon with Administrator
>account.
>
>
>
>



 
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Brad Park
Guest
Posts: n/a
 
      16th Aug 2003
Hello, Jimmy~!
Yes, you are right.
I am using another account now. And I make its profile much the same to
hspark's.
Anyway, isn't there any method to restore the crashed account with the same
profile ?


"Jimmy Harper [MSFT]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi Brad. You might try renaming the C:\Documents and Settings\hspark

directory, then try logging on again and let it create a new profile.
>
> --
> Jimmy Harper [MSFT]
> Directory Services
>
> This posting is provided "AS IS" with no warranties, and confers no

rights. Use of included script samples are subject to the terms specified
> at http://www.microsoft.com/info/cpyright.htm
>
> Note: For the benefit of the community-at-large, all responses to this

message are best directed to the newsgroup/thread from which they
> originated.
> --------------------
> >Reply-To: "Brad Park" <(E-Mail Removed)>
> >From: "Brad Park" <(E-Mail Removed)>
> >Subject: Computer hangs at 'loading your personal settings'
> >Date: Wed, 13 Aug 2003 10:27:05 +0900
> >Lines: 830
> >X-Priority: 3
> >X-MSMail-Priority: Normal
> >X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
> >Message-ID: <(E-Mail Removed)>
> >Newsgroups:

microsoft.public.win2000.group_policy,microsoft.public.win2000.dns,alt.os.wi
ndows2000,microsoft.public.win2000.networking
> >NNTP-Posting-Host: 129.254.216.115
> >Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
> >Xref: cpmsftngxa06.phx.gbl microsoft.public.win2000.dns:23890

microsoft.public.win2000.networking:32256
> microsoft.public.win2000.group_policy:11847
> >X-Tomcat-NG: microsoft.public.win2000.group_policy
> >
> >Hello,
> >
> >I am using Windows 2000 Pro and the computer hangs at "Loading your

personal
> >settings".
> >The computer hung for 12 hours more. And I gave up and did hard reboot.
> >After shocked by disgusting "Blaster Worm", I cannot logon with the

account
> >used at that time.
> >But I can logon with other accounts normally.
> >
> >Here is a doubtful part of "userenv.log" with account (Administrator &
> >hspark).
> >"hspark" account is a problem.
> >And I attached unattended "userenv.log" file.
> >
> >All help appreciated.
> >With posting any comments, send them to my e-mail, please.
> >Thanks in advance.
> >
> >Brad Park
> >e-mail : (E-Mail Removed)
> >
> >##### This is a part of log with Adminstrator account
> >USERENV(c0.a8) 20:08:00:718
> >=========================================================
> >USERENV(c0.a8) 20:08:00:718 LoadUserProfile: Entering, hToken = <0x110>,
> >lpProfileInfo = 0x6f648
> >USERENV(c0.a8) 20:08:00:718 LoadUserProfile: Entering, hToken = <0x110>,
> >lpProfileInfo = 0x6f648
> >USERENV(c0.a8) 20:08:00:718 LoadUserProfile: lpProfileInfo->dwFlags =

<0x0>
> >USERENV(c0.a8) 20:08:00:718 LoadUserProfile: lpProfileInfo->lpUserName =
> ><Administrator>
> >USERENV(c0.a8) 20:08:00:718 LoadUserProfile: NULL central profile path
> >USERENV(c0.a8) 20:08:00:734 LoadUserProfile: NULL default profile path
> >USERENV(c0.a8) 20:08:00:734 LoadUserProfile: NULL server name
> >USERENV(c0.a8) 20:08:00:734 GetUserMutex: entering
> >USERENV(c0.a8) 20:08:00:750 GetUserMutex: Waiting...
> >USERENV(c0.a8) 20:08:00:750 GetUserMutex: Wait succeeded. Mutex

currently
> >held.
> >USERENV(c0.a8) 20:08:00:750 RestoreUserProfile: Entering
> >USERENV(c0.a8) 20:08:00:750 RestoreUserProfile: User is a Admin
> >USERENV(c0.a8) 20:08:00:750 IsCentralProfileReachable: Entering
> >USERENV(c0.a8) 20:08:00:750 IsCentralProfileReachable: Null path.

Leaving
> >USERENV(c0.a8) 20:08:00:750 RestoreUserProfile: Profile path = <>
> >USERENV(c0.a8) 20:08:00:750 ExtractProfileFromBackup: A profile already
> >exists
> >USERENV(c0.a8) 20:08:00:750 PatchNewProfileIfRequred: A profile already
> >exists with the current sid, exitting
> >USERENV(c0.a8) 20:08:00:750 CreateLocalProfileKey: Not setting

additional
> >Security
> >USERENV(c0.a8) 20:08:00:750 GetExistingLocalProfileImage: Found entry in
> >profile list for existing local profile
> >USERENV(c0.a8) 20:08:00:750 GetExistingLocalProfileImage: Local profile
> >image filename = <%SystemDrive%\Documents and Settings\Administrator>
> >USERENV(c0.a8) 20:08:00:750 GetExistingLocalProfileImage: Expanded local
> >profile image filename = <C:\Documents and Settings\Administrator>
> >USERENV(c0.a8) 20:08:00:781 GetExistingLocalProfileImage: No local
> >mandatory profile. Error = 2
> >USERENV(c0.a8) 20:08:00:781 GetExistingLocalProfileImage: Found local
> >profile image file ok <C:\Documents and

Settings\Administrator\ntuser.dat>
> >USERENV(c0.a8) 20:08:00:781 GetExistingLocalProfileImage: Failed to

query
> >low profile unload time with error 2
> >USERENV(c0.a8) 20:08:00:781 Local Existing Profile Image is reachable
> >USERENV(c0.a8) 20:08:00:781 Local profile name is <C:\Documents and
> >Settings\Administrator>
> >USERENV(c0.a8) 20:08:00:781 RestoreUserProfile: No central profile.
> >Attempting to load local profile.
> >USERENV(c0.a8) 20:08:01:984 MyRegLoadKey: Mutex released. Returning 0.
> >USERENV(c0.a8) 20:08:01:984 GetUserDNSDomainName: Computer is running
> >standalone. No DNS domain name available.
> >USERENV(c0.a8) 20:08:02:046 MyRegLoadKey: Mutex released. Returning 0.
> >USERENV(c0.a8) 20:08:02:046 CreateClassHive: existing user classes hive
> >found
> >USERENV(c0.a8) 20:08:02:046 RestoreUserProfile: About to Leave. Final
> >Information follows:
> >USERENV(c0.a8) 20:08:02:046 Profile was successfully loaded.
> >USERENV(c0.a8) 20:08:02:046 lpProfile->lpRoamingProfile = <>
> >USERENV(c0.a8) 20:08:02:046 lpProfile->lpLocalProfile = <C:\Documents and
> >Settings\Administrator>
> >USERENV(c0.a8) 20:08:02:046 lpProfile->dwInternalFlags = 0x100
> >USERENV(c0.a8) 20:08:02:046 RestoreUserProfile: Leaving.
> >USERENV(c0.a8) 20:08:02:046 UpgradeProfile: Entering
> >USERENV(c0.a8) 20:08:02:046 UpgradeProfile: Build numbers match
> >USERENV(c0.a8) 20:08:02:046 UpgradeProfile: Leaving Successfully
> >USERENV(c0.a8) 20:08:02:046 LoadUserProfile: Releasing mutex.
> >USERENV(c0.a8) 20:08:02:046 LoadUserProfile: Leaving with a value of 1.
> >USERENV(c0.a8) 20:08:02:046 LoadUserProfile: hProfile = <0x314>
> >USERENV(c0.a8) 20:08:02:046
> >=========================================================
> >
> >##### This is a part of log with hspark account
> >USERENV(c0.a8) 20:13:37:937
> >=========================================================
> >USERENV(c0.a8) 20:13:37:937 LoadUserProfile: Entering, hToken = <0x158>,
> >lpProfileInfo = 0x6f648
> >USERENV(c0.a8) 20:13:37:937 LoadUserProfile: Entering, hToken = <0x158>,
> >lpProfileInfo = 0x6f648
> >USERENV(c0.a8) 20:13:37:937 LoadUserProfile: lpProfileInfo->dwFlags =

<0x0>
> >USERENV(c0.a8) 20:13:37:937 LoadUserProfile: lpProfileInfo->lpUserName =
> ><hspark>
> >USERENV(c0.a8) 20:13:37:937 LoadUserProfile: NULL central profile path
> >USERENV(c0.a8) 20:13:37:968 LoadUserProfile: NULL default profile path
> >USERENV(c0.a8) 20:13:37:968 LoadUserProfile: NULL server name
> >USERENV(c0.a8) 20:13:37:968 GetUserMutex: entering
> >USERENV(c0.a8) 20:13:37:984 GetUserMutex: Waiting...
> >USERENV(c0.a8) 20:13:37:984 GetUserMutex: Wait succeeded. Mutex

currently
> >held.
> >USERENV(c0.a8) 20:13:37:984 RestoreUserProfile: Entering
> >USERENV(c0.a8) 20:13:37:984 RestoreUserProfile: User is a Admin
> >USERENV(c0.a8) 20:13:37:984 IsCentralProfileReachable: Entering
> >USERENV(c0.a8) 20:13:37:984 IsCentralProfileReachable: Null path.

Leaving
> >USERENV(c0.a8) 20:13:37:984 RestoreUserProfile: Profile path = <>
> >USERENV(c0.a8) 20:13:37:984 ExtractProfileFromBackup: A profile already
> >exists
> >USERENV(c0.a8) 20:13:37:984 PatchNewProfileIfRequred: A profile already
> >exists with the current sid, exitting
> >USERENV(c0.a8) 20:13:37:984 CreateLocalProfileKey: Not setting

additional
> >Security
> >USERENV(c0.a8) 20:13:37:984 GetExistingLocalProfileImage: Found entry in
> >profile list for existing local profile
> >USERENV(c0.a8) 20:13:37:984 GetExistingLocalProfileImage: Local profile
> >image filename = <%SystemDrive%\Documents and Settings\hspark>
> >USERENV(c0.a8) 20:13:37:984 GetExistingLocalProfileImage: Expanded local
> >profile image filename = <C:\Documents and Settings\hspark>
> >USERENV(c0.a8) 20:13:37:984 GetExistingLocalProfileImage: No local
> >mandatory profile. Error = 2
> >USERENV(c0.a8) 20:13:38:031 GetExistingLocalProfileImage: Found local
> >profile image file ok <C:\Documents and Settings\hspark\ntuser.dat>
> >USERENV(c0.a8) 20:13:38:031 GetExistingLocalProfileImage: Failed to

query
> >low profile unload time with error 2
> >USERENV(c0.a8) 20:13:38:031 Local Existing Profile Image is reachable
> >USERENV(c0.a8) 20:13:38:031 Local profile name is <C:\Documents and
> >Settings\hspark>
> >USERENV(c0.a8) 20:13:38:031 RestoreUserProfile: No central profile.
> >Attempting to load local profile.
> >USERENV(c0.a8) 08:36:01:125 LibMain: Process Name:
> >\??\C:\WINNT\system32\winlogon.exe
> >=> This "winlogon.exe" process is for another logon with Administrator
> >account.
> >
> >
> >
> >

>
>



 
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