Try asking in the LIVE newsgroups/forums as you have at least pinned it down
to one specific application that is blocking your efforts to scan.
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows
"Metrogirl" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> I have Vista Premium 32bit and a Brother MFC 8640D
> printer/scanner/copier with a USB connection. Everything worked just
> fine until I installed Windows Live Onecare yesterday. I can still
> print fine, but when I try to scan I get the following message:
>
> "Scanning failed.
>
> Please try to scan the image again, if the error happens again please
> restart your computer, and then try to scan again.
>
> (CC3-205-03031f02)"
>
> I've rebooted a few times but it doesn't seem to recognize the printer
> in the scan mode and haven't had any luck either the Brother or Vista
> support sites so far. I'm assuming this is some kind of fire-wall issue
> but I can't seem to pin it down. Anyone else experience this yet? :huh:
>
> Thanks!
>
>
> --
> Metrogirl
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