Lee
See if this MS Knowledge Base article can help you:
http://support.microsoft.com/?id=303079
Best regards
Bjorn
--
Bjorn Landemoo -
(E-Mail Removed) -
http://landemoo.com/
Microsoft MVP - Windows Server Networking
"Lee Beck" <(E-Mail Removed)> wrote:
>I don't know whether this is a hardware or a software
>problem. I posted this earlier at MS Applications but I
>think it is more appropriate here. This is an ongoing
>problem and any help or reference to another site for
>assistance will be appreciated.
>
>My HDD (Maxtor 120GB - all on One large partition) does
>not report all the free space that it has. The space not
>reported is actually not available, which severely
>diminishes the capacity of the drive. At present, if I
>right-click on the drive and select "Properties" it shows
>about 107GB taken and 14GB available. If I go to the
>right-hand pane of WE. "Select all", and look
>at "Properties" it reports only 74GB total for all
>files/folders on the drive. I'm showing all hidden
>files. I need about 26GB to "render" a large video
>project, and need the 74GB of raw data for the project, so
>further deleting files from the drive is not an option
>without redoing the project.
>
>This happened about 3 months ago (the drive is about 6
>months old) and I couldn't figure out how to get the space
>back without reformatting the drive (which I did). The
>drive then appeared to operate okay until I started
>placing/removing these very large files on it. Actually,
>I had the drive filled to about 100 GB and deleted/moved
>some large files in order to get the required 26GB free
>space needed. The drive just doesn't appear to return all
>of the capacity. I've done a "disk cleanup" and emptied
>the recycle bin.
>
>I've defragmented the drive and used Norton Disk Doctor to
>try to diagnose the problem. All of the Windows and
>Norton utilities report that the capacity is indeed not
>available. I just can't find out where the files are to
>clean then off the disk. Is there other software that can
>find the files and allow me to delete them (shareware
>would be great).
>
>I've also contacted Maxtor and they sent me some HDD
>diagnostic utilities that say that the drive is operating
>normally.
>
>Will reinstalling Windows help? Will I lose my large
>video project (about 40 hours of work) if I reinstall
>Windows (if needed)? I hate to buy a redundant 120GB
>drive just to save the info on the drive in question. Is
>there software that can help to diagnose the problem and
>possibly clean the "unused" space so that it's available?
>
>Any help or advice is appreciated. I hope that I've given
>enough information for you to see that this is not an
>elementary problem (e.g., not files left in recycle bin).
>I can present screen captures or any other information if
>it will be helpful.
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