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Re: Blue screen of death with SP4

 
 
Scott
Guest
Posts: n/a
 
      1st Jul 2003
This is the error I get (now that I can read it). I have searched MS for
answers but cannot understand everything properly. Any ideas?



*** STOP: 0x0000001E (0XC0000005, 0X86C9E775, 0X00000001, 0X00000000)
KMODE_EXCEPTION_NOT_HANDLED

*** Address B6C9E775 base at B6CA000, DateStamp 3a7780c8 - pwgdi.dll

Beginning dump of physical memory.
Physical memory dump complete. Contact you system administrator or technical
support group.




"afenno" <(E-Mail Removed)> wrote in message
news:11cb01c33cea$c6a9daa0$(E-Mail Removed)...
> Not sure about BSOD. However, to keep computer from
> automatically rebooting:
> 1) Right click "My Computer";
> 2) Select "Advanced" tab;
> 3) Click "Startup and Recovery"; and
> 4) Uncheck "Automatically reboot".
>
> Then try searching MS support for information re: Stop
> error code, driver faults, etc.
>
> >-----Original Message-----
> >I installed SP4 (I've tried this twice) and when I log
> >back into Windows 2000 and try to run a program such as
> >Corel WordPerfect or Adobe Photoshop I get the blue

> screen
> >of death and don't have time to read to it before my
> >computer reboots.
> >
> >Help please...
> >.
> >



 
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Phillip Dawson
Guest
Posts: n/a
 
      1st Jul 2003
I'm seeing the same thing after taking Windows 2000 Server(Eng) from
SP3 to SP4. So far Word2000(Eng) and FileMaker Pro 5 cause the
problem during application startup. The pwgdi.dll file is a part of
the Minolta Pageworks printer driver, in my case for the Pageworks
1100L printer, v.22.

So far I haven't found a solution, or even another search hit on
pwgdi.dll besides this post. Let me know if you find anything.

Phil Dawson

"Scott" <(E-Mail Removed)> wrote in message news:<(E-Mail Removed)>...
> This is the error I get (now that I can read it). I have searched MS for
> answers but cannot understand everything properly. Any ideas?
>
>
>
> *** STOP: 0x0000001E (0XC0000005, 0X86C9E775, 0X00000001, 0X00000000)
> KMODE_EXCEPTION_NOT_HANDLED
>
> *** Address B6C9E775 base at B6CA000, DateStamp 3a7780c8 - pwgdi.dll
>
> Beginning dump of physical memory.
> Physical memory dump complete. Contact you system administrator or technical
> support group.
>
>
>
>
> "afenno" <(E-Mail Removed)> wrote in message
> news:11cb01c33cea$c6a9daa0$(E-Mail Removed)...
> > Not sure about BSOD. However, to keep computer from
> > automatically rebooting:
> > 1) Right click "My Computer";
> > 2) Select "Advanced" tab;
> > 3) Click "Startup and Recovery"; and
> > 4) Uncheck "Automatically reboot".
> >
> > Then try searching MS support for information re: Stop
> > error code, driver faults, etc.
> >
> > >-----Original Message-----
> > >I installed SP4 (I've tried this twice) and when I log
> > >back into Windows 2000 and try to run a program such as
> > >Corel WordPerfect or Adobe Photoshop I get the blue

> screen
> > >of death and don't have time to read to it before my
> > >computer reboots.
> > >
> > >Help please...
> > >.
> > >

 
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Scott
Guest
Posts: n/a
 
      1st Jul 2003
I went on the Minolta website - guess what? They do not support the Minolta
Pageworks 1100L printer for Windows 2000. I had a really hard time getting
it to work with SP3 but now with SP4 it's impossible. I have just deleted it
from my system (as we are getting a new printer here in a few days anyway).
I know this doesn't help you but it's all I've got. The problem comes when
the printer is partially or fully initialized. Some programs initialize the
printer on start-up, others only when you print. Best bet, make a different
printer your default for now (even a generic fax machine if you don't have
another printer) and see if anyone else has any ideas.

"Phillip Dawson" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I'm seeing the same thing after taking Windows 2000 Server(Eng) from
> SP3 to SP4. So far Word2000(Eng) and FileMaker Pro 5 cause the
> problem during application startup. The pwgdi.dll file is a part of
> the Minolta Pageworks printer driver, in my case for the Pageworks
> 1100L printer, v.22.
>
> So far I haven't found a solution, or even another search hit on
> pwgdi.dll besides this post. Let me know if you find anything.
>
> Phil Dawson
>
> "Scott" <(E-Mail Removed)> wrote in message

news:<(E-Mail Removed)>...
> > This is the error I get (now that I can read it). I have searched MS for
> > answers but cannot understand everything properly. Any ideas?
> >
> >
> >
> > *** STOP: 0x0000001E (0XC0000005, 0X86C9E775, 0X00000001, 0X00000000)
> > KMODE_EXCEPTION_NOT_HANDLED
> >
> > *** Address B6C9E775 base at B6CA000, DateStamp 3a7780c8 - pwgdi.dll
> >
> > Beginning dump of physical memory.
> > Physical memory dump complete. Contact you system administrator or

technical
> > support group.
> >
> >
> >
> >
> > "afenno" <(E-Mail Removed)> wrote in message
> > news:11cb01c33cea$c6a9daa0$(E-Mail Removed)...
> > > Not sure about BSOD. However, to keep computer from
> > > automatically rebooting:
> > > 1) Right click "My Computer";
> > > 2) Select "Advanced" tab;
> > > 3) Click "Startup and Recovery"; and
> > > 4) Uncheck "Automatically reboot".
> > >
> > > Then try searching MS support for information re: Stop
> > > error code, driver faults, etc.
> > >
> > > >-----Original Message-----
> > > >I installed SP4 (I've tried this twice) and when I log
> > > >back into Windows 2000 and try to run a program such as
> > > >Corel WordPerfect or Adobe Photoshop I get the blue

> > screen
> > > >of death and don't have time to read to it before my
> > > >computer reboots.
> > > >
> > > >Help please...
> > > >.
> > > >



 
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Bits
Guest
Posts: n/a
 
      2nd Jul 2003
Well, got exactly the same problem with my Minolta PagePro 1100L.
Since it's a rather new printer, I've got to get it working.

Any ideas?

Karl



"Scott" <(E-Mail Removed)> wrote in message news:<#QElN#(E-Mail Removed)>...
> I went on the Minolta website - guess what? They do not support the Minolta
> Pageworks 1100L printer for Windows 2000. I had a really hard time getting
> it to work with SP3 but now with SP4 it's impossible. I have just deleted it
> from my system (as we are getting a new printer here in a few days anyway).
> I know this doesn't help you but it's all I've got. The problem comes when
> the printer is partially or fully initialized. Some programs initialize the
> printer on start-up, others only when you print. Best bet, make a different
> printer your default for now (even a generic fax machine if you don't have
> another printer) and see if anyone else has any ideas.
>
> "Phillip Dawson" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I'm seeing the same thing after taking Windows 2000 Server(Eng) from
> > SP3 to SP4. So far Word2000(Eng) and FileMaker Pro 5 cause the
> > problem during application startup. The pwgdi.dll file is a part of
> > the Minolta Pageworks printer driver, in my case for the Pageworks
> > 1100L printer, v.22.
> >
> > So far I haven't found a solution, or even another search hit on
> > pwgdi.dll besides this post. Let me know if you find anything.
> >
> > Phil Dawson
> >
> > "Scott" <(E-Mail Removed)> wrote in message

> news:<(E-Mail Removed)>...
> > > This is the error I get (now that I can read it). I have searched MS for
> > > answers but cannot understand everything properly. Any ideas?
> > >
> > >
> > >
> > > *** STOP: 0x0000001E (0XC0000005, 0X86C9E775, 0X00000001, 0X00000000)
> > > KMODE_EXCEPTION_NOT_HANDLED
> > >
> > > *** Address B6C9E775 base at B6CA000, DateStamp 3a7780c8 - pwgdi.dll
> > >
> > > Beginning dump of physical memory.
> > > Physical memory dump complete. Contact you system administrator or

> technical
> > > support group.
> > >
> > >
> > >
> > >
> > > "afenno" <(E-Mail Removed)> wrote in message
> > > news:11cb01c33cea$c6a9daa0$(E-Mail Removed)...
> > > > Not sure about BSOD. However, to keep computer from
> > > > automatically rebooting:
> > > > 1) Right click "My Computer";
> > > > 2) Select "Advanced" tab;
> > > > 3) Click "Startup and Recovery"; and
> > > > 4) Uncheck "Automatically reboot".
> > > >
> > > > Then try searching MS support for information re: Stop
> > > > error code, driver faults, etc.
> > > >
> > > > >-----Original Message-----
> > > > >I installed SP4 (I've tried this twice) and when I log
> > > > >back into Windows 2000 and try to run a program such as
> > > > >Corel WordPerfect or Adobe Photoshop I get the blue

> screen
> > > > >of death and don't have time to read to it before my
> > > > >computer reboots.
> > > > >
> > > > >Help please...
> > > > >.
> > > > >

 
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Scott
Guest
Posts: n/a
 
      2nd Jul 2003
Don't install SP4, if you have and don't need it, roll back to SP3.
Download the lastest driver (pp11l_us.exe) for windows 2000 from Minolta
(http://onlinehelp.qms.com/CPDocs/q1100100.htm)
The printer will run with Windows 2000 SP3 so long as you are directly
connected to the printer (no network connections - this printer can't handle
them).
Call Minolta at 877-778-2687 for more information.


This is from the Minolta website:

The Minolta-QMS PageWorks/Pro 1100L printer for United States (110 volt)
is not supported in Windows XP. Contact us at 877-778-2687 in the US/Canada
(select here for other countries) for more information.

Scott.


"Bits" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Well, got exactly the same problem with my Minolta PagePro 1100L.
> Since it's a rather new printer, I've got to get it working.
>
> Any ideas?
>
> Karl
>
>
>
> "Scott" <(E-Mail Removed)> wrote in message

news:<#QElN#(E-Mail Removed)>...
> > I went on the Minolta website - guess what? They do not support the

Minolta
> > Pageworks 1100L printer for Windows 2000. I had a really hard time

getting
> > it to work with SP3 but now with SP4 it's impossible. I have just

deleted it
> > from my system (as we are getting a new printer here in a few days

anyway).
> > I know this doesn't help you but it's all I've got. The problem comes

when
> > the printer is partially or fully initialized. Some programs initialize

the
> > printer on start-up, others only when you print. Best bet, make a

different
> > printer your default for now (even a generic fax machine if you don't

have
> > another printer) and see if anyone else has any ideas.
> >
> > "Phillip Dawson" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > > I'm seeing the same thing after taking Windows 2000 Server(Eng) from
> > > SP3 to SP4. So far Word2000(Eng) and FileMaker Pro 5 cause the
> > > problem during application startup. The pwgdi.dll file is a part of
> > > the Minolta Pageworks printer driver, in my case for the Pageworks
> > > 1100L printer, v.22.
> > >
> > > So far I haven't found a solution, or even another search hit on
> > > pwgdi.dll besides this post. Let me know if you find anything.
> > >
> > > Phil Dawson
> > >
> > > "Scott" <(E-Mail Removed)> wrote in message

> > news:<(E-Mail Removed)>...
> > > > This is the error I get (now that I can read it). I have searched MS

for
> > > > answers but cannot understand everything properly. Any ideas?
> > > >
> > > >
> > > >
> > > > *** STOP: 0x0000001E (0XC0000005, 0X86C9E775, 0X00000001,

0X00000000)
> > > > KMODE_EXCEPTION_NOT_HANDLED
> > > >
> > > > *** Address B6C9E775 base at B6CA000, DateStamp 3a7780c8 - pwgdi.dll
> > > >
> > > > Beginning dump of physical memory.
> > > > Physical memory dump complete. Contact you system administrator or

> > technical
> > > > support group.
> > > >
> > > >
> > > >
> > > >
> > > > "afenno" <(E-Mail Removed)> wrote in message
> > > > news:11cb01c33cea$c6a9daa0$(E-Mail Removed)...
> > > > > Not sure about BSOD. However, to keep computer from
> > > > > automatically rebooting:
> > > > > 1) Right click "My Computer";
> > > > > 2) Select "Advanced" tab;
> > > > > 3) Click "Startup and Recovery"; and
> > > > > 4) Uncheck "Automatically reboot".
> > > > >
> > > > > Then try searching MS support for information re: Stop
> > > > > error code, driver faults, etc.
> > > > >
> > > > > >-----Original Message-----
> > > > > >I installed SP4 (I've tried this twice) and when I log
> > > > > >back into Windows 2000 and try to run a program such as
> > > > > >Corel WordPerfect or Adobe Photoshop I get the blue

> > screen
> > > > > >of death and don't have time to read to it before my
> > > > > >computer reboots.
> > > > > >
> > > > > >Help please...
> > > > > >.
> > > > > >





 
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Dirk Ottewitz
Guest
Posts: n/a
 
      7th Jul 2003
The same here with me.
It's definitely caused by the printer drivers. Uninstalling them fixes
the crash problem, but you can't print anymore. The drivers cannot be
installed after deinstall because the pwgdi.dll will cause a crash
during setup.
I mailed to the Minolta support.
You should do the same. Perhaps people there move their asses and
release a new printer driver.

Ciao,
Dirk


(E-Mail Removed) (Phillip Dawson) wrote in message news:<(E-Mail Removed)>...
> I'm seeing the same thing after taking Windows 2000 Server(Eng) from
> SP3 to SP4. So far Word2000(Eng) and FileMaker Pro 5 cause the
> problem during application startup. The pwgdi.dll file is a part of
> the Minolta Pageworks printer driver, in my case for the Pageworks
> 1100L printer, v.22.
>
> So far I haven't found a solution, or even another search hit on
> pwgdi.dll besides this post. Let me know if you find anything.
>
> Phil Dawson
>
> "Scott" <(E-Mail Removed)> wrote in message news:<(E-Mail Removed)>...
> > This is the error I get (now that I can read it). I have searched MS for
> > answers but cannot understand everything properly. Any ideas?
> >
> >
> >
> > *** STOP: 0x0000001E (0XC0000005, 0X86C9E775, 0X00000001, 0X00000000)
> > KMODE_EXCEPTION_NOT_HANDLED
> >
> > *** Address B6C9E775 base at B6CA000, DateStamp 3a7780c8 - pwgdi.dll
> >
> > Beginning dump of physical memory.
> > Physical memory dump complete. Contact you system administrator or technical
> > support group.
> >
> >
> >
> >
> > "afenno" <(E-Mail Removed)> wrote in message
> > news:11cb01c33cea$c6a9daa0$(E-Mail Removed)...
> > > Not sure about BSOD. However, to keep computer from
> > > automatically rebooting:
> > > 1) Right click "My Computer";
> > > 2) Select "Advanced" tab;
> > > 3) Click "Startup and Recovery"; and
> > > 4) Uncheck "Automatically reboot".
> > >
> > > Then try searching MS support for information re: Stop
> > > error code, driver faults, etc.
> > >
> > > >-----Original Message-----
> > > >I installed SP4 (I've tried this twice) and when I log
> > > >back into Windows 2000 and try to run a program such as
> > > >Corel WordPerfect or Adobe Photoshop I get the blue

> screen
> > > >of death and don't have time to read to it before my
> > > >computer reboots.
> > > >
> > > >Help please...
> > > >.
> > > >

 
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Phillip Dawson
Guest
Posts: n/a
 
      10th Jul 2003
Just got the final answer back from minolta support. They say its a
Microsoft problem, that it is occuring with other printer drivers
under sp4, not just theirs. Yet I can find nothing under the MS
Knowledgebase for this error. So it looks like we're just getting
blown off, unless anyone else has heard of other sp4 printer driver
problems.

Phil Dawson

(E-Mail Removed) (Dirk Ottewitz) wrote in message news:<(E-Mail Removed)>...
> The same here with me.
> It's definitely caused by the printer drivers. Uninstalling them fixes
> the crash problem, but you can't print anymore. The drivers cannot be
> installed after deinstall because the pwgdi.dll will cause a crash
> during setup.
> I mailed to the Minolta support.
> You should do the same. Perhaps people there move their asses and
> release a new printer driver.
>
> Ciao,
> Dirk
>
>
> (E-Mail Removed) (Phillip Dawson) wrote in message news:<(E-Mail Removed)>...
> > I'm seeing the same thing after taking Windows 2000 Server(Eng) from
> > SP3 to SP4. So far Word2000(Eng) and FileMaker Pro 5 cause the
> > problem during application startup. The pwgdi.dll file is a part of
> > the Minolta Pageworks printer driver, in my case for the Pageworks
> > 1100L printer, v.22.
> >
> > So far I haven't found a solution, or even another search hit on
> > pwgdi.dll besides this post. Let me know if you find anything.
> >
> > Phil Dawson
> >
> > "Scott" <(E-Mail Removed)> wrote in message news:<(E-Mail Removed)>...
> > > This is the error I get (now that I can read it). I have searched MS for
> > > answers but cannot understand everything properly. Any ideas?
> > >
> > >
> > >
> > > *** STOP: 0x0000001E (0XC0000005, 0X86C9E775, 0X00000001, 0X00000000)
> > > KMODE_EXCEPTION_NOT_HANDLED
> > >
> > > *** Address B6C9E775 base at B6CA000, DateStamp 3a7780c8 - pwgdi.dll
> > >
> > > Beginning dump of physical memory.
> > > Physical memory dump complete. Contact you system administrator or technical
> > > support group.
> > >
> > >
> > >
> > >
> > > "afenno" <(E-Mail Removed)> wrote in message
> > > news:11cb01c33cea$c6a9daa0$(E-Mail Removed)...
> > > > Not sure about BSOD. However, to keep computer from
> > > > automatically rebooting:
> > > > 1) Right click "My Computer";
> > > > 2) Select "Advanced" tab;
> > > > 3) Click "Startup and Recovery"; and
> > > > 4) Uncheck "Automatically reboot".
> > > >
> > > > Then try searching MS support for information re: Stop
> > > > error code, driver faults, etc.
> > > >
> > > > >-----Original Message-----
> > > > >I installed SP4 (I've tried this twice) and when I log
> > > > >back into Windows 2000 and try to run a program such as
> > > > >Corel WordPerfect or Adobe Photoshop I get the blue

> screen
> > > > >of death and don't have time to read to it before my
> > > > >computer reboots.
> > > > >
> > > > >Help please...
> > > > >.
> > > > >

 
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Ed B.
Guest
Posts: n/a
 
      12th Jul 2003
I have the same problem with my Minolta Pageworks 1100l. I just got
off the phone with Minolta and they said I should call Microsoft, that
it's their problem with SP4.

I went to add/remove programs and uninstalled SP4 and now my printer
is working again. I hope MS comes out with a fix soon so I can
reinstall SP4 and get all the security fixes back.

Ed B.
(E-Mail Removed)

(E-Mail Removed) (Phillip Dawson) wrote in message news:<(E-Mail Removed)>...
> Just got the final answer back from minolta support. They say its a
> Microsoft problem, that it is occuring with other printer drivers
> under sp4, not just theirs. Yet I can find nothing under the MS
> Knowledgebase for this error. So it looks like we're just getting
> blown off, unless anyone else has heard of other sp4 printer driver
> problems.
>
> Phil Dawson
>
> (E-Mail Removed) (Dirk Ottewitz) wrote in message news:<(E-Mail Removed)>...
> > The same here with me.
> > It's definitely caused by the printer drivers. Uninstalling them fixes
> > the crash problem, but you can't print anymore. The drivers cannot be
> > installed after deinstall because the pwgdi.dll will cause a crash
> > during setup.
> > I mailed to the Minolta support.
> > You should do the same. Perhaps people there move their asses and
> > release a new printer driver.
> >
> > Ciao,
> > Dirk
> >
> >
> > (E-Mail Removed) (Phillip Dawson) wrote in message news:<(E-Mail Removed)>...
> > > I'm seeing the same thing after taking Windows 2000 Server(Eng) from
> > > SP3 to SP4. So far Word2000(Eng) and FileMaker Pro 5 cause the
> > > problem during application startup. The pwgdi.dll file is a part of
> > > the Minolta Pageworks printer driver, in my case for the Pageworks
> > > 1100L printer, v.22.
> > >
> > > So far I haven't found a solution, or even another search hit on
> > > pwgdi.dll besides this post. Let me know if you find anything.
> > >
> > > Phil Dawson
> > >
> > > "Scott" <(E-Mail Removed)> wrote in message news:<(E-Mail Removed)>...
> > > > This is the error I get (now that I can read it). I have searched MS for
> > > > answers but cannot understand everything properly. Any ideas?
> > > >
> > > >
> > > >
> > > > *** STOP: 0x0000001E (0XC0000005, 0X86C9E775, 0X00000001, 0X00000000)
> > > > KMODE_EXCEPTION_NOT_HANDLED
> > > >
> > > > *** Address B6C9E775 base at B6CA000, DateStamp 3a7780c8 - pwgdi.dll
> > > >
> > > > Beginning dump of physical memory.
> > > > Physical memory dump complete. Contact you system administrator or technical
> > > > support group.
> > > >
> > > >
> > > >
> > > >
> > > > "afenno" <(E-Mail Removed)> wrote in message
> > > > news:11cb01c33cea$c6a9daa0$(E-Mail Removed)...
> > > > > Not sure about BSOD. However, to keep computer from
> > > > > automatically rebooting:
> > > > > 1) Right click "My Computer";
> > > > > 2) Select "Advanced" tab;
> > > > > 3) Click "Startup and Recovery"; and
> > > > > 4) Uncheck "Automatically reboot".
> > > > >
> > > > > Then try searching MS support for information re: Stop
> > > > > error code, driver faults, etc.
> > > > >
> > > > > >-----Original Message-----
> > > > > >I installed SP4 (I've tried this twice) and when I log
> > > > > >back into Windows 2000 and try to run a program such as
> > > > > >Corel WordPerfect or Adobe Photoshop I get the blue

> screen
> > > > > >of death and don't have time to read to it before my
> > > > > >computer reboots.
> > > > > >
> > > > > >Help please...
> > > > > >.
> > > > > >

 
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Akin
Guest
Posts: n/a
 
      17th Jul 2003
Another victim of SP4+1100L,
<rant>
I sure hope a lawyer reads these posts. I had nothing but trouble with
minolta 1100L. No driver support for XP in US, existing drivers for
win2k sucks big time, and a lousy installation applications.

This will be my first and last product from minolta/qms.
</rant>


(E-Mail Removed) (Ed B.) wrote in message news:<(E-Mail Removed)>...
> I have the same problem with my Minolta Pageworks 1100l. I just got
> off the phone with Minolta and they said I should call Microsoft, that
> it's their problem with SP4.
>
> I went to add/remove programs and uninstalled SP4 and now my printer
> is working again. I hope MS comes out with a fix soon so I can
> reinstall SP4 and get all the security fixes back.
>
> Ed B.
> (E-Mail Removed)
>
> (E-Mail Removed) (Phillip Dawson) wrote in message news:<(E-Mail Removed)>...
> > Just got the final answer back from minolta support. They say its a
> > Microsoft problem, that it is occuring with other printer drivers
> > under sp4, not just theirs. Yet I can find nothing under the MS
> > Knowledgebase for this error. So it looks like we're just getting
> > blown off, unless anyone else has heard of other sp4 printer driver
> > problems.
> >
> > Phil Dawson
> >
> > (E-Mail Removed) (Dirk Ottewitz) wrote in message news:<(E-Mail Removed)>...
> > > The same here with me.
> > > It's definitely caused by the printer drivers. Uninstalling them fixes
> > > the crash problem, but you can't print anymore. The drivers cannot be
> > > installed after deinstall because the pwgdi.dll will cause a crash
> > > during setup.
> > > I mailed to the Minolta support.
> > > You should do the same. Perhaps people there move their asses and
> > > release a new printer driver.
> > >
> > > Ciao,
> > > Dirk
> > >
> > >
> > > (E-Mail Removed) (Phillip Dawson) wrote in message news:<(E-Mail Removed)>...
> > > > I'm seeing the same thing after taking Windows 2000 Server(Eng) from
> > > > SP3 to SP4. So far Word2000(Eng) and FileMaker Pro 5 cause the
> > > > problem during application startup. The pwgdi.dll file is a part of
> > > > the Minolta Pageworks printer driver, in my case for the Pageworks
> > > > 1100L printer, v.22.
> > > >
> > > > So far I haven't found a solution, or even another search hit on
> > > > pwgdi.dll besides this post. Let me know if you find anything.
> > > >
> > > > Phil Dawson
> > > >
> > > > "Scott" <(E-Mail Removed)> wrote in message news:<(E-Mail Removed)>...
> > > > > This is the error I get (now that I can read it). I have searched MS for
> > > > > answers but cannot understand everything properly. Any ideas?
> > > > >
> > > > >
> > > > >
> > > > > *** STOP: 0x0000001E (0XC0000005, 0X86C9E775, 0X00000001, 0X00000000)
> > > > > KMODE_EXCEPTION_NOT_HANDLED
> > > > >
> > > > > *** Address B6C9E775 base at B6CA000, DateStamp 3a7780c8 - pwgdi.dll
> > > > >
> > > > > Beginning dump of physical memory.
> > > > > Physical memory dump complete. Contact you system administrator or technical
> > > > > support group.
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > "afenno" <(E-Mail Removed)> wrote in message
> > > > > news:11cb01c33cea$c6a9daa0$(E-Mail Removed)...
> > > > > > Not sure about BSOD. However, to keep computer from
> > > > > > automatically rebooting:
> > > > > > 1) Right click "My Computer";
> > > > > > 2) Select "Advanced" tab;
> > > > > > 3) Click "Startup and Recovery"; and
> > > > > > 4) Uncheck "Automatically reboot".
> > > > > >
> > > > > > Then try searching MS support for information re: Stop
> > > > > > error code, driver faults, etc.
> > > > > >
> > > > > > >-----Original Message-----
> > > > > > >I installed SP4 (I've tried this twice) and when I log
> > > > > > >back into Windows 2000 and try to run a program such as
> > > > > > >Corel WordPerfect or Adobe Photoshop I get the blue

> screen
> > > > > > >of death and don't have time to read to it before my
> > > > > > >computer reboots.
> > > > > > >
> > > > > > >Help please...
> > > > > > >.
> > > > > > >

 
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