I suggest creating a new Outlook profile, then adding just the main .pst
file you backed up for her - do not open the archive.pst yet. If you still
don't see the current e-mails, then I'm afraid either the .pst file is
corrupt or the .pst file was not backed up off of her previous machine
correctly...
Regards,
Bob Cooley, MCSE
Supportability Program Manager
for Outlook & BCM
--------------------
| From: "Denise" <(E-Mail Removed)>
| References: <(E-Mail Removed)>
<0$(E-Mail Removed)>
| Subject: Re: Problems after Outlook 2003 installation
| Date: Thu, 1 Jul 2004 11:15:52 -0700
| Lines: 66
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1409
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
| Message-ID: <(E-Mail Removed)>
| Newsgroups: microsoft.public.outlook.bcm
| NNTP-Posting-Host: adsl-63-207-20-218.dsl.snfc21.pacbell.net 63.207.20.218
| Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.bcm:356
| X-Tomcat-NG: microsoft.public.outlook.bcm
|
| Both files are in her new computer C drive and I do complete the
| export/import process but when I open up Outlook all I see is her Archive
| emails from 2 moths ago. I don't see her current emails. Even is I do
| file\open\personal folders, etc. I still don't see her current
| emails\contacts\calendar stuff.
|
| "Bob Cooley (MSFT)" <(E-Mail Removed)> wrote in message
| news:0$(E-Mail Removed)...
| > How did you get her .pst files over to the machine? Did you export on
the
| > old machine? Perhaps you didn't select these folders when you exported.
| I
| > suggest copying the .pst file in question if you tried to export it
first.
| >
| > Hope this helps,
| >
| >
| > Bob Cooley, MCSE
| > Supportability Program Manager
| > for Outlook & BCM
| > --------------------
| > | From: "Denise" <(E-Mail Removed)>
| > | Subject: Problems after Outlook 2003 installation
| > | Date: Tue, 29 Jun 2004 15:20:15 -0700
| > | Lines: 18
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2800.1409
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
| > | Message-ID: <(E-Mail Removed)>
| > | Newsgroups: microsoft.public.outlook.bcm
| > | NNTP-Posting-Host: adsl-63-207-20-218.dsl.snfc21.pacbell.net
| 63.207.20.218
| > | Path: cpmsftngxa06.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP09.phx.gbl
| > | Xref: cpmsftngxa06.phx.gbl microsoft.public.outlook.bcm:349
| > | X-Tomcat-NG: microsoft.public.outlook.bcm
| > |
| > |
| > | Hi everyone:
| > | I had installed Outlook 2003 on this new XP Procomputer but after
| > importing
| > | her old archive and outlook.pst files all that I see is her archive
| folder
| > | from 2 months ago. How can I get to see her current Inbox/Sent
| > | items/Contacts and Calendar. I don't see her personal folders. I'm
sure
| I
| > | had imported both files.. I do complete the file open, import proccess
| > fine.
| > | But I still don't see her Inbox, Contacts, etc from her personal
folder.
| > If
| > | I go to C:\program files\Office\outlook there are 2 files in there the
| > | Outlok.pst file and the archive file. And if I go to Outlook 2003 and
| look
| > | for the properties of those 2 files they are are pointing to that
| > location.
| > | But I still don't see her Outlook.pst emails/contacts and calendar
| stuff.
| > | How can I solve this. All I see is her Archive emails.
| > |
| > | Thanks in advance for your response.
| > |
| > |
| > |
| > |
| >
|
|
|
|
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