everytime i try updating windows, it just hangs/freezes while gathering the list of updating, any help please....?

"mario" <(E-Mail Removed)> wrote:

>everytime i try updating windows, it just hangs/freezes while gathering the list of updating, any help please....?

Make sure that no application, running in the background, does cause
this. Applications that start with Windows can be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353).
Also turn off virus scanners and third-party firewalls for the time of
when you download the updates.
If this does not help, reload the update stub for your PC as described
here: "WINUP: Error Message: "Software Update Incomplete, This Windows
Update Software Did Not Update Successfully"
(http://support.microsoft.com/?kbid=319585).
"Windows Update frequently asked questions"
(http://support.microsoft.com/?kbid=842283)

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