Installed Free AVG 8 here today on two systems - Vista Home Premium SP1 and
XP SP3 with IE7.
On the Vista machine, the installation of AVG 8 broke IE7 in opening a
second window - it just hung until the "not responding" message appeared.
I tried installing AVG without the surfsearch function, and without the
Linkscanner module - still couldn't open a second window in IE.
Uninstalling of AVG 8 cured the problem.

The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
perfectly normally.
Anyone seen this, and is there a fix?
(The reason I went for AVG is that it picked up a virus on my XP machine
that Avast! did not.....)

http://forum.grisoft.cz/freeforum/

"Gordon" <(E-Mail Removed)> wrote in message
news:fvvae0$fiv$(E-Mail Removed)...
: Installed Free AVG 8 here today on two systems - Vista Home Premium SP1
and
: XP SP3 with IE7.
: On the Vista machine, the installation of AVG 8 broke IE7 in opening a
: second window - it just hung until the "not responding" message appeared.
: I tried installing AVG without the surfsearch function, and without the
: Linkscanner module - still couldn't open a second window in IE.
: Uninstalling of AVG 8 cured the problem.
:
: The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
: perfectly normally.
: Anyone seen this, and is there a fix?
: (The reason I went for AVG is that it picked up a virus on my XP machine
: that Avast! did not.....)
:

"Tom [Pepper] Willett" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> http://forum.grisoft.cz/freeforum/
>

I've posted there already! No replies as yet.....

Did you uninstall Avast before you installed AVG 8.0?

If so, did you run the Avast removal tool (aswclear.exe) before you
installed AVG 8.0?

http://files.avast.com/files/eng/aswclear.exe

[SAVE aswclear.exe to your desktop & run manually, do not RUN it directly
from the download!]

Did you reinstall AVG 8.0 without the Safe Search and Link Scanner modules
without first uninstalling AVG 8.0 or did you uninstall AVG 8.0 first?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Gordon wrote:
> Installed Free AVG 8 here today on two systems - Vista Home Premium SP1
> and
> XP SP3 with IE7.
> On the Vista machine, the installation of AVG 8 broke IE7 in opening a
> second window - it just hung until the "not responding" message appeared.
> I tried installing AVG without the surfsearch function, and without the
> Linkscanner module - still couldn't open a second window in IE.
> Uninstalling of AVG 8 cured the problem.
>
> The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
> perfectly normally.
> Anyone seen this, and is there a fix?
> (The reason I went for AVG is that it picked up a virus on my XP machine
> that Avast! did not.....)

"Tom [Pepper] Willett" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> http://forum.grisoft.cz/freeforum/
>
> "Gordon" <(E-Mail Removed)> wrote in message
> news:fvvae0$fiv$(E-Mail Removed)...
> : Installed Free AVG 8 here today on two systems - Vista Home Premium SP1
> and
> : XP SP3 with IE7.
> : On the Vista machine, the installation of AVG 8 broke IE7 in opening a
> : second window - it just hung until the "not responding" message
> appeared.
> : I tried installing AVG without the surfsearch function, and without the
> : Linkscanner module - still couldn't open a second window in IE.
> : Uninstalling of AVG 8 cured the problem.
> :
> : The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
> : perfectly normally.
> : Anyone seen this, and is there a fix?
> : (The reason I went for AVG is that it picked up a virus on my XP machine
> : that Avast! did not.....)

Strange symptoms indeed! I can't imagine what would cause them.
I *can* tell you that your last statement above would still be true
if you took an anti-virus from column 'a' and a different one from
column 'b' and substituted them for your choices. Sometimes it's
just a matter of what the vendor decides is worth alerting on and
sometimes it's just because they all miss something sometime.

Both of those anti-virus programs are 'adequate' IMO - so 'if
it ain't broke, don't fix it' applies.

"PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Did you uninstall Avast before you installed AVG 8.0?
>
> If so, did you run the Avast removal tool (aswclear.exe) before you
> installed AVG 8.0?
>

I did uninstall Avast! through Control Panel-Programs and no I didn't run
the Avast! Removal tool. Didn't know there was one...however, I didn't run
that on the XP machine either, and IE7 functions perfectly normally on
that...

"PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Did you uninstall Avast before you installed AVG 8.0?
>
> If so, did you run the Avast removal tool (aswclear.exe) before you
> installed AVG 8.0?
>
> http://files.avast.com/files/eng/aswclear.exe
>
> [SAVE aswclear.exe to your desktop & run manually, do not RUN it directly
> from the download!]
>
> Did you reinstall AVG 8.0 without the Safe Search and Link Scanner modules
> without first uninstalling AVG 8.0 or did you uninstall AVG 8.0 first?

Additional info - uninstalled Avast using the cleaner tool. Installed AVG
without Safesearch and Link scanner modules. No change in behaviour - IE7
still hangs on opening a second window - Firefox does NOT however.

"PA Bear [MS MVP]" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Did you uninstall Avast before you installed AVG 8.0?


More info - if I use the File-New Window within IE7, everything works OK. If
I click on the IE7 icon either in the quick launch toolbar or on the start
menu, it doesn't.

Hi,
Try disabling other browser add-ons (not AVG) to see if there's a conflict
with another add-on.

Don
[MS MVP- IE]

"Gordon" <(E-Mail Removed)> wrote in message
news:fvvae0$fiv$(E-Mail Removed)...
> Installed Free AVG 8 here today on two systems - Vista Home Premium SP1
and
> XP SP3 with IE7.
> On the Vista machine, the installation of AVG 8 broke IE7 in opening a
> second window - it just hung until the "not responding" message appeared.
> I tried installing AVG without the surfsearch function, and without the
> Linkscanner module - still couldn't open a second window in IE.
> Uninstalling of AVG 8 cured the problem.
>
> The installation on XP SP3 with IE7 had no effect at all. IE7 behaved
> perfectly normally.
> Anyone seen this, and is there a fix?
> (The reason I went for AVG is that it picked up a virus on my XP machine
> that Avast! did not.....)
>

"Don Varnau" <don_04[at]varnau[dot]org> wrote in message
news:(E-Mail Removed)...
> Hi,
> Try disabling other browser add-ons (not AVG) to see if there's a conflict
> with another add-on.
>

Bingo! The Windows Live Toolbar Helper add-in seems to be the culprit.