Not sure which NG would be best for this issue. I have Office 2010 on a
desktop and a laptop. Both computers are running Win7 64 Bit. The laptop is
the home edition and the desktop is running the Pro edition. Both are
printing directly to the same HP networked printer with duplexing.

On the desktop Word gives me the option in the print screen to print duplex
automatically. However, the laptop does not. On the laptop I have a manual
duplexing option and have to go into the printer properties to set
duplexing there. Any ideas why the two do not have the same options when
they are both running the same Office and operating system? Do I need to
update my operating system to Pro to get this feature? Thanks.

Mike D.

You need to update the printer driver for your laptop.

--
Stefan Blom
Microsoft Word MVP





On 2012-04-10 02:07, Michael Dobony wrote:
> Not sure which NG would be best for this issue. I have Office 2010 on a
> desktop and a laptop. Both computers are running Win7 64 Bit. The laptop is
> the home edition and the desktop is running the Pro edition. Both are
> printing directly to the same HP networked printer with duplexing.
>
> On the desktop Word gives me the option in the print screen to print duplex
> automatically. However, the laptop does not. On the laptop I have a manual
> duplexing option and have to go into the printer properties to set
> duplexing there. Any ideas why the two do not have the same options when
> they are both running the same Office and operating system? Do I need to
> update my operating system to Pro to get this feature? Thanks.
>
> Mike D.

On Thu, 12 Apr 2012 14:17:35 +0200, Stefan Blom wrote:

> You need to update the printer driver for your laptop.

Sorry, they are all updated to the latest drivers. Poor excuse.

Well, since you have different options in the printer settings, something
must be different. If you look directly at the printer options (Start menu |
Devices and Printers), does that give you a clue to what is going on?

-- 
Stefan Blom
Microsoft Word MVP




---------------------------------------------
"Michael Dobony" wrote in message
news:1ekf3m6nmiptr.q8s9v4xjzezk$.(E-Mail Removed)...

On Thu, 12 Apr 2012 14:17:35 +0200, Stefan Blom wrote:

> You need to update the printer driver for your laptop.

Sorry, they are all updated to the latest drivers. Poor excuse.

On Mon, 16 Apr 2012 00:12:25 +0200, Stefan Blom wrote:

> Well, since you have different options in the printer settings, something
> must be different. If you look directly at the printer options (Start menu |
> Devices and Printers), does that give you a clue to what is going on?
>
> -- 
> Stefan Blom
> Microsoft Word MVP
>
>
>
>
> ---------------------------------------------
> "Michael Dobony" wrote in message
> news:1ekf3m6nmiptr.q8s9v4xjzezk$.(E-Mail Removed)...
>
> On Thu, 12 Apr 2012 14:17:35 +0200, Stefan Blom wrote:
>
>> You need to update the printer driver for your laptop.
>
> Sorry, they are all updated to the latest drivers. Poor excuse.

I already checked there. All settings are identical.

But some options are missing?

-- 
Stefan Blom
Microsoft Word MVP




---------------------------------------------
"Michael Dobony" wrote in message
news:1jja8fzugs07i$.(E-Mail Removed)...

On Mon, 16 Apr 2012 00:12:25 +0200, Stefan Blom wrote:

> Well, since you have different options in the printer settings, something
> must be different. If you look directly at the printer options (Start menu
> |
> Devices and Printers), does that give you a clue to what is going on?
>
> -- 
> Stefan Blom
> Microsoft Word MVP
>
>
>
>
> ---------------------------------------------
> "Michael Dobony" wrote in message
> news:1ekf3m6nmiptr.q8s9v4xjzezk$.(E-Mail Removed)...
>
> On Thu, 12 Apr 2012 14:17:35 +0200, Stefan Blom wrote:
>
>> You need to update the printer driver for your laptop.
>
> Sorry, they are all updated to the latest drivers. Poor excuse.

I already checked there. All settings are identical.

On Wed, 18 Apr 2012 20:39:23 +0200, Stefan Blom wrote:

> But some options are missing?
>
> -- 
> Stefan Blom
> Microsoft Word MVP
>
>

The only place they are missing is in Word 2010 print options.

>
>
> ---------------------------------------------
> "Michael Dobony" wrote in message
> news:1jja8fzugs07i$.(E-Mail Removed)...
>
> On Mon, 16 Apr 2012 00:12:25 +0200, Stefan Blom wrote:
>
>> Well, since you have different options in the printer settings, something
>> must be different. If you look directly at the printer options (Start menu
>>|
>> Devices and Printers), does that give you a clue to what is going on?
>>
>> -- 
>> Stefan Blom
>> Microsoft Word MVP
>>
>>
>>
>>
>> ---------------------------------------------
>> "Michael Dobony" wrote in message
>> news:1ekf3m6nmiptr.q8s9v4xjzezk$.(E-Mail Removed)...
>>
>> On Thu, 12 Apr 2012 14:17:35 +0200, Stefan Blom wrote:
>>
>>> You need to update the printer driver for your laptop.
>>
>> Sorry, they are all updated to the latest drivers. Poor excuse.
>
> I already checked there. All settings are identical.

--
Stefan Blom
Microsoft Word MVP




On 2012-04-20 21:43, Michael Dobony wrote:
> The only place they are missing is in Word 2010 print options.

Are you saying that the options are present if you open the printer
settings from Control Panel (Devices and Printers)?

And, from within Word, if you click the Printer Properties link, the
options are missing?

--
Stefan Blom
Microsoft Word MVP




On 2012-04-20 21:43, Michael Dobony wrote:
> The only place they are missing is in Word 2010 print options.