Your explanation is as good as any other. There should be no items stored in that folder, hence nothing to preview.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at
http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
"Carl Smith" <(E-Mail Removed)> wrote in message news:07e501c3b594$3495ddd0$(E-Mail Removed)...
> Hi,
>
> One of my users has noticed that on the top level of a
> Personal Folder, there is no option for the preview pane,
> but on any email subfolders, there is the option.
>
> I have looked for a TechNet article hoping to explain why
> and I believe that it is a functionality issue, as it
> isn't classed as an email folder, but can someone confirm
> this or point me in the direction of a Knowledge Base
> article.