PC Review


Reply
Thread Tools Rate Thread

Please help Printer Problem After Upgrade To XP

 
 
Richard
Guest
Posts: n/a
 
      13th Jul 2004
I recently upgrade my computer from ME to XP.
When I did I disconnected all peripherals except one.
Of course this is the one I am having a problem with.
It is an HP Printer model Deskjet 693c connected to LPT1.
I have tried everything I know how to do including
deleting and reinstalling the driver several times.

When I connected the printer to another XP computer
plug and play came up and installed it. This does not
happen when I connect it to my upgraded computer.
When I try to print it goes through all the motions. It
shows in the print queue just as though it is printing but
nothing comes off the printer.

I believe remnants of the old driver etc remain on my
system and I do not know how to get rid of them.

Any help would be greatly appreciated.

Thanks
Richard


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.718 / Virus Database: 474 - Release Date: 2004/07/09


 
Reply With Quote
 
 
 
 
Rich Barry
Guest
Posts: n/a
 
      13th Jul 2004
Richard, did you go here and download the latest driver
http://tinyurl.com/58kzd

Normally, WinXP has the drivers for your printer but since you did an
upgrade look in Control Panel>Add/Remove Programs for any Printer Software
and drivers and remove it. Disconnect the printer
from the Computer. Restart and let WinXP load. Then shutdown reconnect
the printer and see if XP
detects and reinstalls it. I had a 695 which worked fine after I did
this procedure.
"Richard" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I recently upgrade my computer from ME to XP.
> When I did I disconnected all peripherals except one.
> Of course this is the one I am having a problem with.
> It is an HP Printer model Deskjet 693c connected to LPT1.
> I have tried everything I know how to do including
> deleting and reinstalling the driver several times.
>
> When I connected the printer to another XP computer
> plug and play came up and installed it. This does not
> happen when I connect it to my upgraded computer.
> When I try to print it goes through all the motions. It
> shows in the print queue just as though it is printing but
> nothing comes off the printer.
>
> I believe remnants of the old driver etc remain on my
> system and I do not know how to get rid of them.
>
> Any help would be greatly appreciated.
>
> Thanks
> Richard
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.718 / Virus Database: 474 - Release Date: 2004/07/09
>
>



 
Reply With Quote
 
 
 
 
Mike Powers
Guest
Posts: n/a
 
      13th Jul 2004
Here is the HP page.

http://h10025.www1.hp.com/ewfrf/wc/d...&lang=en&cc=us

I would boot the system without the printer and go into printer and fax
and delete the printer entry, then reboot and follow the HP instructions.

Rich Barry wrote:
> Richard, did you go here and download the latest driver
> http://tinyurl.com/58kzd
>
> Normally, WinXP has the drivers for your printer but since you did an
> upgrade look in Control Panel>Add/Remove Programs for any Printer Software
> and drivers and remove it. Disconnect the printer
> from the Computer. Restart and let WinXP load. Then shutdown reconnect
> the printer and see if XP
> detects and reinstalls it. I had a 695 which worked fine after I did
> this procedure.
> "Richard" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>
>>I recently upgrade my computer from ME to XP.
>>When I did I disconnected all peripherals except one.
>>Of course this is the one I am having a problem with.
>>It is an HP Printer model Deskjet 693c connected to LPT1.
>>I have tried everything I know how to do including
>>deleting and reinstalling the driver several times.
>>
>>When I connected the printer to another XP computer
>>plug and play came up and installed it. This does not
>>happen when I connect it to my upgraded computer.
>>When I try to print it goes through all the motions. It
>>shows in the print queue just as though it is printing but
>>nothing comes off the printer.
>>
>>I believe remnants of the old driver etc remain on my
>>system and I do not know how to get rid of them.
>>
>>Any help would be greatly appreciated.
>>
>>Thanks
>>Richard
>>
>>
>>---
>>Outgoing mail is certified Virus Free.
>>Checked by AVG anti-virus system (http://www.grisoft.com).
>>Version: 6.0.718 / Virus Database: 474 - Release Date: 2004/07/09
>>
>>

>
>
>


 
Reply With Quote
 
Richard
Guest
Posts: n/a
 
      13th Jul 2004
"Rich Barry" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Richard, did you go here and download the latest driver
> http://tinyurl.com/58kzd
>
> Normally, WinXP has the drivers for your printer but since you did an
> upgrade look in Control Panel>Add/Remove Programs for any Printer Software
> and drivers and remove it. Disconnect the printer
> from the Computer. Restart and let WinXP load. Then shutdown reconnect
> the printer and see if XP
> detects and reinstalls it. I had a 695 which worked fine after I did
> this procedure.
> "Richard" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I recently upgrade my computer from ME to XP.
> > When I did I disconnected all peripherals except one.
> > Of course this is the one I am having a problem with.
> > It is an HP Printer model Deskjet 693c connected to LPT1.
> > I have tried everything I know how to do including
> > deleting and reinstalling the driver several times.
> >
> > When I connected the printer to another XP computer
> > plug and play came up and installed it. This does not
> > happen when I connect it to my upgraded computer.
> > When I try to print it goes through all the motions. It
> > shows in the print queue just as though it is printing but
> > nothing comes off the printer.
> >
> > I believe remnants of the old driver etc remain on my
> > system and I do not know how to get rid of them.
> >
> > Any help would be greatly appreciated.
> >
> > Thanks
> > Richard
> >
> >
> > ---
> > Outgoing mail is certified Virus Free.
> > Checked by AVG anti-virus system (http://www.grisoft.com).
> > Version: 6.0.718 / Virus Database: 474 - Release Date: 2004/07/09


Rich,

Thanks for the reply. I have been there. The
download is a text file which tells me there is
no XP driver, the windows supplied driver is
to be used. I tried but no luck.

Thanks
Richard


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.718 / Virus Database: 474 - Release Date: 2004/07/09


 
Reply With Quote
 
Richard
Guest
Posts: n/a
 
      13th Jul 2004
"Mike Powers" <(E-Mail Removed)> wrote in message
news:xcPIc.5110$%w5.397@okepread05...
> Here is the HP page.
>
>

http://h10025.www1.hp.com/ewfrf/wc/d...&lang=en&cc=us
>
> I would boot the system without the printer and go into printer and fax
> and delete the printer entry, then reboot and follow the HP instructions.


Hi Mike,

Thanks for the reply. I had already tried this
before the first message.

Richard


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.718 / Virus Database: 474 - Release Date: 2004/07/09


 
Reply With Quote
 
Cari \(MS-MVP\)
Guest
Posts: n/a
 
      13th Jul 2004
You need to COMPLETELY uninstall the old drivers. Common enough problem,
but it's caused in the first place by leaving the printer connected during
the upgrade.....
http://www.coribright.com/windows/Article%20One.htm
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com


"Richard" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I recently upgrade my computer from ME to XP.
> When I did I disconnected all peripherals except one.
> Of course this is the one I am having a problem with.
> It is an HP Printer model Deskjet 693c connected to LPT1.
> I have tried everything I know how to do including
> deleting and reinstalling the driver several times.
>
> When I connected the printer to another XP computer
> plug and play came up and installed it. This does not
> happen when I connect it to my upgraded computer.
> When I try to print it goes through all the motions. It
> shows in the print queue just as though it is printing but
> nothing comes off the printer.
>
> I believe remnants of the old driver etc remain on my
> system and I do not know how to get rid of them.
>
> Any help would be greatly appreciated.
>
> Thanks
> Richard
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.718 / Virus Database: 474 - Release Date: 2004/07/09
>
>



 
Reply With Quote
 
Richard
Guest
Posts: n/a
 
      14th Jul 2004
"Cari (MS-MVP)" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> You need to COMPLETELY uninstall the old drivers. Common enough problem,
> but it's caused in the first place by leaving the printer connected during
> the upgrade.....
> http://www.coribright.com/windows/Article%20One.htm
> --
> Cari
> MS-MVP Windows Technologies - Printing/Imaging/Hardware
> www.coribright.com


Cari,

Thanks for your help. I believe that the above gave me
the info I need at this line:

Look at the Toolbar. Select File, then Server Properties.
Look in the Drivers tab. Highlight the printer drivers listed
there and click on Remove for each one you do not need.

I have to go out of town for a few days but I will check
this out when I get back.

Thanks For Your Help
Richard




---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.718 / Virus Database: 474 - Release Date: 2004/07/09


 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
cant install vista im going crazy please help please please please =?Utf-8?B?TWFuTmVlZEhlbHA=?= Windows Vista Installation 2 31st Jul 2006 02:55 PM
cant install vista im going crazy please help please please please =?Utf-8?B?TWFuTmVlZEhlbHA=?= Windows Vista Installation 2 30th Jul 2006 09:31 PM
Help! Anyone! Please Please Please Please Please Please =?Utf-8?B?UmFuZHk=?= Microsoft Access Macros 2 17th May 2004 07:16 PM
Help! Help! Help! Help! Help! Help! Help! Help! Help! Help! Help! Help! Help! -$- Windows XP Internet Explorer 2 21st Dec 2003 11:45 PM
Networking problem after SP4 upgrade - please help! David Lessmann Microsoft Windows 2000 Networking 3 26th Aug 2003 07:42 PM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 05:26 AM.